Towa Ryokan

The team was incredibly gracious and lovely, and made us feel welcome the entire stay. The location was perfect: close to Kyoto Station and plenty of sights, but tucked away on a quiet side street. The rooms were cute and gave us a true traditional ryokan experience. The food was incredible, and the staff made every meal feel special with how warm and attentive they were.

I loved everything

Classic, nice ryokan just few minutes walking from the train Station. Staff is extremely nice, they offered us tea as soon as we arrived and move our luggage to the room. We had the impression we were alone because everything was quiet and calm. We had the kaiseki dinner and it was really good as well as the traditional Japanese breakfast. Onsen was small but also very nice. You can do it despite having tattoos but they have to be very small. Free tea and bottle of water in the room as well.

Excellent Japanese room and there’s a nice public bath in the basement

Nothing comes to mind!

The three staff we dealt with, Kazumi, Akiko and Nao were wonderful. Otherwise not much else was worth paying 515€ a night!!!

No blackout in room which they corrected with gaffer tape but we ourselves had to reconfigure the room to suit three people. No water at all in the rooms provided. Ryokan was in dingy basement and frankly a waste of time and money. Just marketing. Thirsty afterwards I bought a drink in the machine only to be told I could not drink it ‘in public’ but only in my room. Kazumi smiled trough this awkward moment Breakfast was good but last service at 8.30am. Way too early. We discussed the problems and the fact that a similar ryokan was 149,000¥ compared to 252,509¥ for same dates at Towa. The service we got made us decide not to pursue any price reduction but interestingly the ‘owner’ was there when we checked out. Also to check out at 11am (not 10am) meant having to pay extra. Thanks to owner perhaps. We lost a couple of hours trying to sort out the blackout situation of windows post check in. Very typical of Japan. When it comes to demanding money, there is no room for genuine good service. Just « show me the money ». And a tiny fridge for three people.