Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Chic and unique, the Waterfoot Hotel offers free WiFi, and free parking. Guests can enjoy a contemporary wine bar and a restaurant.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Garden
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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Ratings and reviews
8.1 / 10.0
Excellent(2,100 Ratings)
100% verified reviews
9.0 / 10.0
Exceeded expectations
Very friendly, helpful staff. Convenient location on the outskirts of the city. Nice restaurant and bar
3.0 / 10.0
Disappointing
Hotel itself was very nice. Restaurant was busy and food was fine, fairly standard. Breakfast was also nice, as I would expect for the amount paid. The location was good for us.
At the time of the booking we were not notified that there would be a lot of noise from a party/nightclub event in the hotel. The sound was very loud and made sleep impossible until it ended. A fire alarm also went off during this time for about 20 seconds. As we had an important event the next day we had hoped for a good night's sleep but this was made very difficult. There was a note in our room to notify us that certain events may mean some noise, however this note was far too late as we would already have checked in and paid. We paid quite a lot for this room so it was very disappointing. I didn't think it was fair to pay that amount for a disrupted night's sleep and belated apology. Presumably the hotel would have known that the planned event would result in a lot of noise for guests.
10.0 / 10.0
Fantastic stay!
Very clean, very lovely staff
8.0 / 10.0
Comfortable and good value .
Friendly helpful staff
Room was cold no thermostat to put heating on 🫤
10.0 / 10.0
Derry Halloween break
Lovely big room with a big shower room. There was a small fridge with complimentary water. Also an iron plus ironing board. Reception staff very friendly. I enjoyed the city itself and people were friendly.
The hotel is off a busy roundabout and a bit further away from the city than I would like.
5.0 / 10.0
Okay for the price but wouldn’t return
Location and the bar
Our room had mould on the ceiling. Couldn’t open the window as there was a vent outside which was extremely noisy
10.0 / 10.0
Comfortable and relaxing.
Central location. Comfortable spacious room, well stocked bathroom and pleasant well decorated public areas. Great breakfast!
Nothing
7.0 / 10.0
A good budget hotel in a great location.
Location is fantastic.
Dated bedroom with portable fridge on the bench.
8.0 / 10.0
Nice hotel decent location depending on where your venturing to
Friendly staff
Rooms out dated buffet breakfast taken away too quickly and bringing out super cold plates for the buffet??.
9.0 / 10.0
would definitely recommend to anyone, close to the town and nice bar
very clean, comfortable rooms, friendly staff
breakfast wasn’t the nicest - my own problem really
6.0 / 10.0
Lovely staff in a clean and pleasent hotel. Good value for money.
Good breakfast and nice friendly staff.
The location is a bit far out and the local taxi service a bit slow. Our shower was broken when we arrived, but the lovely hotel staff fixed it asap when we let them know.
10.0 / 10.0
A very nice couple of nights. Helpful staff. Nice position for visiting the town. Ample parking.
Large well appointed bedroom with all the facilities you would expect in a good quality hotel. Excellent food in the restaurant.
Nothing
10.0 / 10.0
Super staff, super hotel, superb food, already looking forward to a return trip.
Everything
Nothing
7.0 / 10.0
Tired rooms saved by great restaurant.
Staff very friendly. Restaurant excellent.
Room tired. Bathroom very small...no space for toiletries. TV not working properly.
10.0 / 10.0
Superb place to stay.
Location was great, right off the main road.
Restaurant and Bar were great, welcoming and great quality.
Staff were attentive and friendly throughout.
Double bed was rather small, made the nights sleep a little disruptive.
9.0 / 10.0
Lovely hotel, would definitely staff again
Quick check in and all information given re breakfast etc.
Upon entering the bedroom, you could immediately smell the cleanliness of the room, it was spotless.
Breakfast had a great selection and staff were very attentive to requests.
The bathroom lock was broken and my child got distressed when it kept turning but kept locked. At 12am I had to open from outside. Fridge in room was making a lot of noise during the night. Also the only table with mirror area to sit and do your hair and make up had the fridge on it.
The pre made tea was very strong at breakfast time. But staff kindly got a tea pot of fresh tea for me.
9.0 / 10.0
Nice Hotel
Great hotel. Room clean and bed really comfortable. Staff were lovely.
All good 👍
7.0 / 10.0
Short and sweet
The setting
Tv did not work and the roo was a bit too warm
3.0 / 10.0
Grim
No a lot some of the staff was great some not so
The rooms dirty and glass on the floor
10.0 / 10.0
10 happy ladies
We loved this hotel,the staff were lovely,very professional,friendly, couldn't do enough for us, we were a group of 10 ladies
The food was excellent, the rooms spacious and very clean.
Nothing
1.0 / 10.0
Part two of our visit to Derry
Our first stay the week before was really good
Especially the snug bar
Our second visit a week later was awful.
As returning visitors we were giving an upgrade by the lovely guy on reception.
When we got into the room, it looked like the bed had been slept in and not changed,
We went and asked in reception and he said he was told that the room was definitely ready,
We also mentioned that there was no toilet roll and the bins hadn't been emptied.
He said he would deal with it.
We said we would go and eat in the restaurant and give them a chance to do this ,
When we got back to the room, the bed had been made,but the sheets had just been thrown on the chair.
Also the bin hadn't been emptied and still no toilet roll so my wife had to go and use the toilet in the bar.
When we went back the third time,there was toilet rolls but the bins still hadn't been emptied and the sheets were still on the chair. This was 90 mins after we had been allocated the room.
Quite unacceptable for such a class hotel.
If these are the things that were very visible to us,
It makes us worried about the things that we couldn't see in the room etc.
I have complained to the hotel about this but they have failed to reply
10.0 / 10.0
Great staff, excellent food.
The food was excellent.
We asked for a quiet room, we were piut in a room and outside the window was a heating system which seemed to be on all night
5.0 / 10.0
It’s an okay hotel.
The staff were friendly.
Black mould and strange smell in the room. Uncomfortable bed and dirty shower head etc in bathroom.
8.0 / 10.0
It's fine but kinda far from the city center
The room was big and very clean. The bed was very comfortable..the bathroom had everything you needed.
The hotel It's actually not as close to the city of Derry as they say. It takes about 13-15 minutes drive depending on the traffic to get in the city center. Reception stuff okay but could be friendlier and nicer. The lights in the room...just ambient lights . We had people with kids next to us... plenty of kids..in more than 1 room...there was a lot of noise.. just like having a room in the middle of a nursery... terrible.. because we actually want it to rest after a long car journey..
5.0 / 10.0
Not good!
The location wasn’t great as it is in the university. We were given a room that had wet carpet and furniture in the bathroom. It smelled mildewed.
Then we were given the only other room which was a mobility room with an open bathroom and cords for the lights etc hanging over the bed. The carpet was awful and the room wasn’t great at all.
6.0 / 10.0
The hotel suited our need for a one night stay.
The breakfast and food was excellent. The restaurant was clean and staff friendly.
Our room was very dated. The mattress was springy and not a lot of cushion.
9.0 / 10.0
We had a lovely stay, the staff were all very helpful.
I needed a twin bedroom for myself and my son, the room was perfect.
The TV didn't work.
8.0 / 10.0
Nice stay
Liked the garden and the bar
The fact there was no bath in the room and when I tried to get a room that had one I was refused
9.0 / 10.0
Stay at waterfoot for formal
Lovely rooms and environment
N/A
4.0 / 10.0
I won't be going back!
The first ground-floor room that I was allocated was quite dark and faced the road. It wasn't welcoming or worth the money. I asked for a different room but that seemed to be a big issue due to guest capacity.
The manager tried but it could have been handled a lot better. I really wanted to leave tbh.
No gym, dated, twin beds, pillows uncomfortable, hot, no lotion, all extremely basic.
6.0 / 10.0
Not a bad place would return
Bed was comfortable
Just a bit dated & grubby
8.0 / 10.0
Comfortable hotel on the outskirts
Nice comfortable hotel, a little outside the city, with some public transport available. Quirky design - not the usual square blocks.
Its really a hotel for car drivers & their passengers. A bit far outside the city, not easily walkable from town.
8.0 / 10.0
More difficult than it needed to be.
It was an average hotel space. Facilities were good. Room was clean.
Staff weren’t the most helpful; we were there for business (providing the live show for mamma mia night). We had 3 flight cases of costumes as well as other equipment. I had asked if we could put these in a room close to the function room. I was told a flat no and that we would have change in the room we had booked to sleep in. This was super inconvenient as we then had to lift the heavy luggage up the flight of stairs to reception and then down a set of stairs to our room. I had asked if there was a more direct way and was told no. We had to bring our costume changes to the back of the stage; the way the room layout was set for the function, this made our changing area beside one of the 2 exits for the room and we had members of the public walking in and out when we were in stages of undress. This is not really acceptable. We are here to work and we are just asking for a secure place to get ready for the performance. Our costumes are expensive and to have members of the public able to access our things during the show is very risky. To have this basic ask denied when there are empty side rooms is very poor service; other venues have had no problem accommodating this ask; we have also been to the Waterfoot before with other shows and they have given us spaces to get ready and unready. After the show we walked around the building and discovered there was an extremely convenient direct path from our room to the function room as well as to the car park that involved no stairs. I don’t know why the reception staff member (male) didn’t let us take this easier route and made our job more challenging than it needed to be.
8.0 / 10.0
Great venue
Lovely venue. Beautiful decor
Our bedroom was over a function room which was very noisy until the early hours of the morning!!
10.0 / 10.0
Night away
The food was delicious..the rooms clean .staff friendly..can get a bit noisy at night if there is a event on ..but would stay again ..
Bit noisy at night if there is a event on ..but would absolutely stay again.
9.0 / 10.0
A pleasure to spend the weekend in this hotel.
A very welcoming environment and helpful staff who made sure that all expectations were met. The food was top class and service was efficient. The room was spotless and of good size.
Personal preference only- the TV was slightly too small.
7.0 / 10.0
Would stay here again, liked the location and parking
Evening meal choice and service.
Breakfast lack of welcome, explanation and service of tea/coffee. Would have liked a choice of eggs i.e fried etc.
Snug Bar drinking place for locals, rather than residants, lacked atmosphere, barman very good.
Bathroom no shelves for storage and not hooks to hang anything. No toilet brush.
8.0 / 10.0
Good rooms.
Room was good.
Breakfast was at the cheaper end in terms of quality. Overcooked bacon was a highlight. Weirdly had black pudding and scrambled eggs sharing the same containers. Staff were very helpful and attentive.
5.0 / 10.0
Disappointed and would not recommend based on this trip.
It has been a good number of years since we stayed here and we' were looking forward to it but the place has declined since then. Furniture in the rooms damaged and tired. The worst thing was the bed. Very uncomfortable and we have left more tired than we went. Evening meal was ok at the time but I did feel quite unwell afterwards. Reasonably priced but took over an hour and a half for two courses and we weren't really full. Didn't go back second night. Breakfast was good but strangely no fried eggs, otherwise no complaint about breakfast. Steps to main door were not that clean and with the rain it was worse. A big problem was the number of people smoking at the door and having to navigate through every time in and out. As two asthmatics this was far from ideal. Worse when they just left the cigarette butts lying. Mostly likely wouldn't be in a hurry to return here which is sad after a few good stays previously.
Very uncomfortable bed. Long wait for food which was nothing special. People smoking
blocking door every single time we went in and out and that was numerous times over the stay of two nights.
4.0 / 10.0
Basic room and quite expensive for what it is.
Very outdated, rooms abit smelly and in need of a refurb. Definitely not a 4 star hotel.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Waterfoot Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Waterfoot Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Waterfoot Hotel?
We found 12 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, smoking allowed, parking, and laundry.
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