Holiday Inn Ipswich by IHG
Top rated by guests





8.0Excellent
(1,879 Ratings)
"Near to the venue we were visiting.
Clean and had nice facilities.
The staff were excellent and really cheerful."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located 10-minutes from Ipswich city center, 1.8 mi from Ipswich Town Football Club (Portman Road), Holiday Inn Ipswich features a restaurant and free WiFi throughout the property. Guests can enjoy the on-site bar.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Accessible Parking
Family friendly
Smoking allowed
Toilet with grab rails
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(1,879 Ratings)
"Near to the venue we were visiting.
Clean and had nice facilities.
The staff were excellent and really cheerful."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
The location. I was visiting for work and was able to get going quickly the following morning.
Limescale all over the sink
Limescale all over the shower
Limescale on the kettle
TV didn’t work (not the first time in a holiday inn)
Air conditioning was blowing cold air constantly, had to turn it off and sleep with my clothes on.
The radiator in the room was underneath the window, so when the curtains were shut the heat wasn’t coming into the room.
Tries to phone for room service multiple times and kept ringing out. Eventually got through to someone who said they’d connect me, and it rang out again. Went to reception, nobody available, had to go to McDonald’s down the road as I didn’t want to sit in a busy bar on a work trip.
9.0 / 10.0
All 3
9.0 / 10.0
The hotel has a nice vibe about it. The staff make you feel welcome and the lounge area is homely. Well laid out room too. Plenty of parking.
Nothing
10.0 / 10.0
Near to the venue we were visiting.
Clean and had nice facilities.
The staff were excellent and really cheerful.
Bar prices were a bit high
10.0 / 10.0
My husband me and our two dogs arrived on Friday. We were met by a lovely lady called Alex who gave the dogs some treats and a drink of water. We had booked an accessible room which accommodated my husbands mobility scooter. The oxygen he had ordered was already in the room. The bathroom was huge and had a wheelchair accessible sink and a bathseat over the bath and a shower.
The staff were exceptional. Nothing was too much trouble. The restaurant was bright and beautifully furnished. The menu was varied with something for everyone. The breakfast was self service and there was a special area set aside for gluten free.
The dogs were allowed in the bar area.
The gym was well equipped and the staff very helpful in helping with the equipment. The swimming pool and changing facilities were clean and there was a jacuzzi and sauna. Towels were available free from the gym reception.
Although the weather was cold and wet the management and staff went out of their way to make our Valentine weekend wonderful. Thank you. 💯
There was nothing we didn't like
9.0 / 10.0
Excellent customer service. Reception staff during checkin (wild guessing her name was Kelly?? - please correct me!!) and also Lupi, Wes and Laura the following day were great. Kitchen and breakfast staff and at the gym, all friendly and professional. Everyone was wonderful and made the stay enjoyable. Cannot fault the service. Facilities were also really good, though might need a little updating. Made use of swimming pool, jacuzzi, sauna and minty steam room. Breakfast was good. Location is only a few mins drive into town. You will enjoy staying here.
The beds need a bit of investment. Our rooms were switched but the beds were not great.
8.0 / 10.0
Pool and bar , breakfast was amazing
No dislikes
9.0 / 10.0
Very warm welcome on arrival, plenty of parking spaces, room with everything you needed and comfortable common areas.
Will definitely use again.
Nothing at all
8.0 / 10.0
Quiet, pool was big enough to do lengths in, sauna was good.
Customer service was EXCEPTIONAL! No questions asked with a request due to the sad reason of my visit. I think it was Alex maybe on reception who was lovely. The guy in the gym was so friendly - so accommodating with making it easy for me to use the pool. Breakfast was yummy and had a great level of variety including dietary requirements. Didn’t properly look at the gym due to time constraints but if you gave them a cal I’m sure they’d tell you what was in there.
A bit tired, light on carpark so bright that the birds thought it was daytime at midnight. Timings for the gym and pool were annoying - but also I did arrive later on a Friday evening. I was hoping for a swim and sauna around 2030 but the pool shut then. Mon-Thurs is later closing.
10.0 / 10.0
Bed and cleanliness
6.0 / 10.0
The Breakfast was fine.
The Bar and lounge pretty good .
Lots of parking space.
ROOM 110 the carpet was dirty and marks all over and old
Bed was not big enough for couple and uncomfortable
TV not working
8.0 / 10.0
Hotel is ok.
The staff did not recognise my companion for the check in, making her feel very unconfortable. And a week later got a fine for the car park despite having the number plate registered.
9.0 / 10.0
Food was lovely. Breakfast great. Beds comfy.
Only downside was room very hot and unable to open windows much. I understand security, of course, but the heat was unbearable. Luckily I take a portable fan on my travels.
8.0 / 10.0
Close to many different amenities. Bedroom layout suits us two twin beds and sofa bed.
Nothing
8.0 / 10.0
The pool facilities were a little run down but the staff were lovely,
Hotel room was comfortable but much smaller than I was expecting, definitely a tight squeeze with a toddler too, the bar area was good but lacked staff taking orders
Breakfast was nice but few options
The children’s area could do with a few books or working crayons/fresh paper and clean toys, we brought our own toys but the whole area was a bit of a tip and unusable,
The steam room stank of mildew but overall we enjoyed the pool, the staff made up for it.
3.0 / 10.0
Good location
When we booked the room we requested a double bed (a room for 2 people). Upon arrival, we ended up with 2 twin beds. The receptionist said that we were apparently already told that this depends on availability and rudely said “just push the two beds together” with an attitude.
5.0 / 10.0
Nothing old building
I liked nothing
1.0 / 10.0
1.Bathroom
drainige shower broken, risk of sink
Very old door
Hairdryer only with cold air- broken
Fun ventilator missing
2. Pool
jacuzzi broken for a long time .
No shower working
The Pool is dirty and walls got mould
very bad
The hotel need renovation asap
8.0 / 10.0
Staff were very helpful and accommodating
Bedroom was a little dirty
7.0 / 10.0
Hotels was very good,parking good,all staff very friendly and polite will give them. 10
10.0 / 10.0
Hotel in good location for our needs. Reception staff were very helpful and friendly
8.0 / 10.0
Well located
8.0 / 10.0
Extremely helpful staff, excellent choice of breakfast dishes.
Staff were extremely accommodating when we complained about dinner (see below)
Dinner in hotel the first night of our stay was extremely disappointing. Several items unavailable, main course delivered but chips came 10 minutes later. Main course not good.
8.0 / 10.0
Wonderful
Size of bathroom
8.0 / 10.0
Friendly staff
3.0 / 10.0
Room was clean
Facilities were tired. Gym was small, busy and dated. Pool was too small for number of people using. Shower by the sauna was broken.
10.0 / 10.0
Clean rooms. Comfortable beds. Swimming pool. Great breakfast with lovely staff in the dining room. Very quiet all over the building.
It was all good.
9.0 / 10.0
Staff were excellent
7.0 / 10.0
Easily accessible
Plenty of parking spaces
Comfy bed
Extractor fan not working in the bathroom
Very small bathroom- couldn’t close the door unless moved in-between the sink and toilet
Lumpy pillows
Cups and glasses for 2 although 3 were booked in to the room
10.0 / 10.0
The room was comfortable and very clean, the food was lovely, and the staff were very nice.
n/a
4.0 / 10.0
Room was ok, breakfast was lovely and varied choice, staff were friendly, easy to find parking space, given 2 complimentary drinks as it was our mini-moon following our wedding
Room was right next to stairwell so could hear everybody using the stairs, the walls had been badly touched up with paint and looked tired and shabby. We were informed upon arrival that the jacuzzi was not working (this is the second time we have been and it has not been working), and we also could not access the spa area between certain times because they had a party of rugby players in who would be using the facilities. They pointed out that the bar and restaurant would be pretty full too because of them so we may not get a table if we wanted one! As a disabled person with back issues we booked here for the spa facilities as the jets in the jacuzzi help my symptoms, as does gentle swimming, but because of timings we didn't get to use them at all which has left me disappointed.
5.0 / 10.0
Friendly staff, hotel was clean, breakfast was good. Ideal location for my needs.
Very old and tired, in dire need of an update. Room was small with a tiny bathroom. Bed was only a small double and the mattress was far too soft. The room's aircon was broken and the hotel had provided a small portable unit. The water reservoir was empty and full of sludge. As a result, the room was far too warm for a comfortable night's sleep - made worse when the heating came on full blast in the middle of the night.
7.0 / 10.0
Great choice for breakfast, room was of general standard, comfy bed, very friendly staff who were very accommodating.
Bathroom decor needs updating
6.0 / 10.0
Convenient location
Choice for dinner uninspiring. Ridiculous parking fine applied and then credited - what an unnecessary annoyance and waste of time.
7.0 / 10.0
Great location. Hotel was clean and staff were helpful, friendly and accommodating. Food was really good especially the all you can eat breakfast buffet.
Small details such as broken hair dryer and no toilet brush.
9.0 / 10.0
We were happy with everything at the hotel
It was a bit remote but served our purpose
9.0 / 10.0
Bar
No change for the lockers in the spa
8.0 / 10.0
Beds were exceptionally comfy. Swimming pool. Windows could be opened sufficiently to get fresh air instantly, instead of being fastened by a stupid Looking forward chain.
Could improve: Have a map of Ipswich and bus schedules/routes of Ipswich town busses at the reception.
8.0 / 10.0
Clean, comfortable room.
Delicious food at dinner and breakfast.
Really polite, helpful Staff.
The Spa/pool needs updating.
The jacuzzi wasn't working and the pool area was generally shabby.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Ipswich by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Ipswich by IHG. Enjoy the water!
Is Holiday Inn Ipswich by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Ipswich by IHG?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
