Lisbon Best Choice Apartments Alfama

Lovely apartment, well stocked with toiletries/towels etc, well located, nicely furnished. Late check in was facilitated.

Apartment wasn't at all like apartment featured in photos. Living area/kitchen had no natural light. Only a small window in bedroom (we expected a French window we could open for air and view). We booked a one bed so we could have the sofa bed in living area, it wasn't set up, no bedding for it, and the host who checked us in want able to get it set up for us.

If you come during June, all the street celebrations are just one street away. You are also at the bottom of Alfama, this means you walk up to restaurants and bars but downhill home.

Nothing.

Location, comfort, view and price

NA

The studio apartment was as pictured on Booking.com. The bathroom was well sized with a good shower. There was an adequate sized kitchen as well (but we did not use). Staff helped carry luggage to apartment on arrival.

Firstly, the apartment is not located in the main building for Lisbon Best Choice Apartments, so it was quite an uphill climb to get to the room. Our apartment was located on the ground floor, with street access, right in front of a children’s playground. Consequently, it was loud all hours of the day, especially as there was quite a gap in the door. This gap also allowed cigarette smoke into the apartment which was unpleasant. During the night, there was significant noise until early hours of the morning. These noises included screaming, drunk people and firecrackers. Children also pressed the doorbell. As a result, we were woken on multiple occasions on almost every night of our stay. When asking staff for other options, there was nothing they could do. When expressing our safety concerns, the host brushed them away saying it was “no big deal”. Finally, we organised a taxi for our return to the airport for 5am (organised a day and a half in advance). We were reassured the taxi would be there on time, if not early, so we were not provided with a phone number for the taxi service when we asked. When we arrived to the collection point in the dark at 5am, there was no taxi and no one to call. We arranged an Uber ourself.