Dream Apartments St Thomas Hall

Living room, Seating area, Dining area
Bed, Photo of the whole room, Bedroom
Kitchen or kitchenette, Living room, Seating area, Dining area
People, Guests, children, young children, older children, Family
Kitchen or kitchenette, Living room, Seating area, Dining area
review stars
4.6
(1,124 Ratings)
"Good location"
Verified guest
Don't miss out! Price and availability may change
4.6 / 10.0
(1,124 Ratings)

Apartment in Belfast

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Located less than a mile from the Botanic Gardens, Dream Apartments St Thomas Hall offers self-catering accommodations in Belfast. The Ulster Museum and Queen's University Belfast are less than a mile away. Free WiFi.

Amenities at Dream Apartments St Thomas Hall

Free WiFi/internet
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Belfast


Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

    $$$$
    booking logo

    Ratings and reviews

    4.6 / 10.0
    (1,124 Ratings)
    100% verified reviews
    1.0 / 10.0
    Beyond disappointing - Don’t ignore the negative reviews
    Horrible- I’ve never experienced such poor customer service & property management. It took 3-4 hours to get try & get checked in, at that point I was told that the deposit was 250 rather than 100 which had been sent to me directly by dream apartments but they haven’t updated their info. This situation was dealt with so poorly that I didn’t end up staying & lost all the money for the booking. I was told to go stay in a different apartment to what I booked also. I work in hospitality myself and I would never dream of treating anybody like this or handling situations so poorly. The negative reviews are reflective of the genuine experience. Please avoid
    1.0 / 10.0
    Absolute vile accommodation
    Nothing
    Avoid this property at all costs!!!! We had a horrendous experience from the very start. The staff were extremely hard to get in contact with, reading messages and not replying, and took ages to send us our code through for the apartment while we were standing outside in the rain , even though we had contacted them more than an hour before our arrival! On booking.com it says a security deposit of £100 is needed but in actual fact it is £250. Once we got inside the apartment we noticed it absolutely stank of tobacco. We had to document the whole apartment on arrival as there was so much damage to it. door stop was broke off wall , table was scratched, three holes in the fridge, smoke alarm ripped off the wall , photo frames broke and bent, handles on bedroom window ripped off, wires hanging out of the wall, hole in radiator, microwave not working, and worst of all the tap in kitchen when turned on shot water up towards the ceiling . The apartment was dirty aswell , old onions lying im cupboards and food and tinfoil still in the oven from the last person who had stayed in it. 5 days after check out we still had not received our security deposit back and staff again, were extremely unhelpful and hard to get in contact with. In the end we had to contact booking.com to get it back. I think its an absolute disgrace that this company is still running and continuing to take money off people. Not only was the apartment unsafe but stinking too!!
    1.0 / 10.0
    We didn’t stay we had a look and then left got a different place to stay
    Nothing
    Everything the photos up is nothing what we walked into at the Obel dream apartments the smell of smoke was that bad it set my asthma off so badly, the dirt of the place, black marks in the wall and skirting boards yellow blinds and heaters
    1.0 / 10.0
    AVOID
    Nothing
    Key conditions like the minimum age and deposit were not disclosed before payment. Staff were careless and unhelpful when addressing the issue, causing last-minute disruption. Very disappointing experience — would not recommend.
    1.0 / 10.0
    Ruined my Xmas
    AWFUL. DIRTY. No curtains in one of the apartments 0 privacy Dried in sick to the carpet and sticky tables all the way. Blood going up and down the hallways of places and the carpet and everything in it is awful. My daughter and my partner wanted to stay over Xmas for a few days. Safe to say Xmas ruined because of them. this places doesn’t look this nice and clean in person. Staff unhelpful and ignore you when text and call. Tried to get our deposit and money back… it took them weeksss and apparently every time the excuse is “ we are doing some work to the apartments “ eeee no your not bunch of lies.
    1.0 / 10.0
    Horrendous, scam , devastating
    Nothing
    Subject: Formal Complaint and Demand for Refund – Unacceptable Accommodation and Service Dear Sir/Madam, I am writing to make a formal complaint regarding our stay at Belfast Dream Apartments, which was completely unacceptable and resulted in our trip being effectively ruined. We arrived at the property at approximately 15:30 on the day of check-in. Upon arrival, we had no key and were required to call reception to be checked in. Instead of providing us with proper access, we were placed into an apartment that had clearly just been vacated and had not been cleaned or prepared. The apartment was in a shocking condition. There were signs of drug use and multiple stains in both the sitting room and bedroom. This was distressing, unhygienic, and entirely inappropriate for paying guests. After being placed in this room, we attempted to contact reception for assistance. We called over 15 times with no answer. After waiting approximately 45 minutes, we eventually had to use another couple’s phone as reception was not answering our calls. It then took approximately two hours for a staff member to attend and provide us with a key. In total, we were left for almost four hours without proper accommodation, despite having paid in full. After eventually being moved to a different apartment, further issues arose the following morning. We contacted reception from approximately 11:00am onwards to ask for assistance with turning on the hot water, as there was no hot water available. Once again, our calls were ignored. When we eventually got through, we were repeatedly told simply to “press a button”, which did not resolve the issue. We attempted this multiple times and continued calling for help. Our calls were ignored again. After calling approximately 15 times with no response, I was forced to take a 15-minute taxi journey across Belfast to attend reception in person at around 4:00pm.
    1.0 / 10.0
    Worst place I have ever stayed. Smelly and uninviting.
    Nothing - it smelled, the door was kicked in, the toilet wouldnt flush, pee stains in bed, marks on walls, back door could not be locked and someone tried to enter the apartment. Customer service was horrible. AVOID AT ALL COSTS
    Everything could have been better - next time I think ill buy a tent and camp in a boggy field
    1.0 / 10.0
    Avoid
    Nothing
    Everything

    FAQs

    Does this property follow enhanced cleaning procedures?

    Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

    Is parking included with this apartment?

    Parking is not specified as an available amenity at Dream Apartments St Thomas Hall. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this apartment?

    We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

    Is Dream Apartments St Thomas Hall pet friendly?

    Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Dream Apartments St Thomas Hall?

    We found 15 amenities for this rental. This includes free wifi/internet, non-smoking, heating, balcony/terrace, and wifi/internet.


    Explore similar stays in Belfast

    Explore all rentals in Belfast