La Vista di Marina by The First

Location and facilities

Terrace could have been cleaner and it would have been useful to have a sun shade that worked.

The uninterrupted views of riomaggiore were amazing

Property was great although couple of issues with the aircon and door handle first day, which was resolved the following day

Location was excellent. The views were unbelievable. The apartment was clean and had everything listed in the booking.

The communication with the hosts was timely, but not efficient. The ac upon arrival was leaking bad and we had to use a garbage can to catch the water. This was communicated to the hosts immediately, but the issue was never addressed in the three days we were there. My daughter was locked in the bathroom due to a faulty lock. The host responded via text, but offered no help as to how to get her out. We eventually were able to do it, but on our own. The stairs were a whole other issue. We are fit and healthy, and were able to use the stairs, but I feel like a lot of guests would have an issue. This should have been more clear in the booking.

The location was great, and the view was amazing!

The apartment was really dirty and in desperate need of renovation. The walls were cracked and no longer white. In some areas, the paint was peeling off. The doors and raling of the stairs going to the 2nd bedroom, once painted white, were disgusting. One of the shower walls was covered in mould. I also found hair in the bathroom from the previous guests. One of the main lights in the living area was not working. The furniture was covered in dust. The apartment was on the 4th floor, and the stairs were very steep and narrow. Which wouldn't have been a problem if there were lights all the way up. On the second floor was pitch dark. Taking the luggage up and down the stairs was a real challenge. When I complained to the owner about all these and told her that I would also inform Booking, I was accused of threatening her and being poorly educated.