Victoria Royal Garden





7.4Good
(1,077 Ratings)
"I mean I knew from the moment I booked that the room was going to be gorgeous, so it couldn't exceed my expectations, because they were already high. I had a street view to Lidl from my window, which ..."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Victoria Royal Garden enjoys a location in Como, a 12-minute walk from Como Borghi Train Station and 1.2 miles from Villa Olmo. With a casino, the 3-star condo hotel has air-conditioned rooms with free Wifi.
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Smoking allowed
Accessible by lift
Key access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.4Good
(1,077 Ratings)
"I mean I knew from the moment I booked that the room was going to be gorgeous, so it couldn't exceed my expectations, because they were already high. I had a street view to Lidl from my window, which ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Nice and clean room, next to LiDl supermarket, close to the town or train station
There was no kettle in the room or at least in the common area (ex.corridor),
there were no glasses in the room,
vending machine (coffee/tea) at the reception was not available from morning till 2 p.m. What a shame! People loves to have coffee or tea in the morning. You should put that vending machine outside of the building or in the corridor next to the elevator which drives guests to the rooms.
10.0 / 10.0
I mean I knew from the moment I booked that the room was going to be gorgeous, so it couldn't exceed my expectations, because they were already high. I had a street view to Lidl from my window, which is always a big plus. It is located I suppose on the main street, and because the city is kind of small, everything worth visiting is within walking distance, such as the lake, the train station, the boutiques etc.
I didn't get a spam message from the host, nor a reply to my message, such as they are expecting me, with instructions of how the check in works, which resulted in panic as I didn't notice the reception area at first, and had to be charged around 5 euros for roaming calls from my telephone operator, because the host's number wasn't on whatsapp or viber.
10.0 / 10.0
It was near the city centre, and price was reasonable.
9.0 / 10.0
Clean, the bed was comfortable, good location
8.0 / 10.0
I like the location of royal garden
nothing
10.0 / 10.0
Room was spacious with big bathroom.
Building does not look nice, but inside is clean, spacious and comfortable.
6.0 / 10.0
The staff at the check-in were friendly.
The pictures and description did not match the room. There is no private bathroom/shower, and the beds are not in great condition. Very expensive for what they offered
10.0 / 10.0
Everything was amazing
The staff is really friendly
The room was really clean comfortable and well located
3.0 / 10.0
It wasn’t too far from the city centre & it was really clean.
The staff was nice and the room pretty big
We had to share our bathroom with 2 other guests which was really annoying.
The walls were super thin which made sleeping quite difficult. You heard everything from everywhere.
The bed was very uncomfortable and the blanket was more of a duvet cover.
8.0 / 10.0
Location was great, 10 min walk to the train station and 17 min walk to the city centre, dock station.
Very friendly staff with useful information.
Room was small but comfortable for couple of days stay.
Room a bit smaller than expected but still clean.
The only thing to mention are ants in the apartment.
1.0 / 10.0
Location was ok but not the view that was described. Actually was looking to a wall
I had a horrible stay. No hot water , no internet, I was extra charged EUR 50 when on booking the accommodation was EUR 171 , one adult with 2 kids.
When I went back to reception to explain all the above issues, initially the receptionist was outside on her phone, black long curly hair, and she got really annoyed with me because I kept telling her that my kids need to shower.
She kept telling me that I have hot water , then she changed her mind saying that if one of us showered already I will not have hot water for the others . At this point was very late ( around 10pm and nowhere else to go).
We took showers with cold water because was a hot day .
When I told her that I saw on booking the room for one adult and 2 kids for EUR 171 she said that maybe before but now she blocked the access so I have to pay her extra EUR 50. So she s also a smack.
I told her I don’t have internet and she said that she doesn’t believe me and to wait because will come. I explained her that I need to work on US time and she didn’t care.
1.0 / 10.0
Location
Air conditioner that worked
Receptionist friendly
Owner of property or at least I think he was
I organised a late check out-11.00 with receptionist only to get a call at 10:10 abusing me for not checking out at 10:00. I went to room to find my luggage thrown outside the room. I confronted the man/owner and he wouldn’t believe or listen to my explanation. He was very rude
Also shower didn’t drain and shower head wasn’t attached to wall
1.0 / 10.0
Nothing, no carries just money, like scammers. Rejected my check-in and not refund money!
I booked room at this “hotel”, and contacted with property that I delayed to check in and arrived about 0:00-1:00 at the night time. I contacted property in advance about 21:00, you can check scans. They answer that check in after 23:00 impossible and stop answer how we can decide it!!!! Just approved 100% prepayment for room booking and keep the silence, like real SCAMMERS!!!! I forced to found another hotel this night, and next day call to property how we can fix it and refund money for booking and get rough answer: “it’s your problem and booking.com, your are not my customers”!!!! First time I have situation like this, I’m absolutely disappointed about it(((((
9.0 / 10.0
Everything was very clean and the staff was very helpful.
10.0 / 10.0
Close to train and center of town
Everything was good
8.0 / 10.0
Large modern rooms. Big beds. Airconditioning worked well. Big modern bathroom with good water pressure and hot water. Good location - 15min walk to lake and central.
Reception a bit hidden away. Hotel entrance / name not marked clearly.
6.0 / 10.0
The property was good with lots of space. A little walk from the town center but we didn't mind that so much.
The grounds are very scruffy considering its called the Victoria Royal Garden! There is a miss mash of cutlery and crockery in the apartment but we managed with what was there.
10.0 / 10.0
very friendly staff, large clean bright rooms, convenient location. the hotel also has a beautiful garden. Thank you very much Giorgio for the warm welcome
10.0 / 10.0
Friendly host, clean room and good location to shops and city.
5.0 / 10.0
Location
Swimming pool
1.0 / 10.0
The the man who is GM or staff there ( I’m not sure their position) is very rude and not helpful.
WiFi slow
Not helpful staff seem look down to guest who are from Asia.
Water smells bad.
Not easy to call taxi to train station because staff (the man) is not helpful to support guests in case we have big lag age there will be very difficult.
I will not return back to this hotel forever.
It is not hotel actually, it is appartment for rent.
I totally Dissatisfied, disappointed, I am a tourist bring money to spend in their country, but they not helpful to find solution when I request them to call taxi to station.
When I checked out morning time around 9:00am not staff stand by to support us call taxi or offer necessary information
Staff ( the men who work there I’m not sure his position, he is a bit old and no hair ) not helpful, rude, not promptly responding,
8.0 / 10.0
No breakfast
I like the room....very spacious
all the things in place/ clean
............................
10.0 / 10.0
Extremely nice staff and beautiful location
10.0 / 10.0
Cheapest place at come, comfortable, very clean and staff very kind
Nothing
10.0 / 10.0
The Hotel was approximately a straight 25 minutes stroll from the train station. Easy and straight forward wheeling the suitcases. On the main road opposite Lidl, perfect for groceries and wine. We were not disturbed by the traffic noise. The location of the Hotel was perfect for the old town of Como and the Harbour. Each time we took a different route in and back and was no longer than 25 minutes each time of walking and site seeing. The beautiful boutiques to window shop in passed the time to reach the squares adored with coffee stops and soak in the ambience of beautiful Como. The room was incredibly spacious, classy, comfortable, immaculately clean and well equipped with everything you would need to sleep well, shower and get ready for the day and evening. Plenty of storage and wardrobe space, mirrors, tea coffee facilities (purchase your own items) and mini fridge for wine and milk. There was a large fridge in the main corridor with free bottles of water to help yourself. A great touch. The Hotelier was amazingly friendly and helpful. His english was great. Our luggage was stored securely and safely during out day of departure as had a late flight. We were given access to an available room to change in ready for our journey home. My daughter and I had the most wonderful experience in Como and will defintely be returning to this Hotel again in the future. I do not often leave reviews, but really had to express how much I was impressed with this facility. Give it a try and I assure you will not be disappointed.
To be honest, I cannot think of one negative about this incredibly hotel.
10.0 / 10.0
The hotel is very well located at only 10 mn walking from the city center, the train station St Giovani, and the lake. The hotel staff is very professional, they provide a complete information about the city at the check-in.
The room was clean, well equipped and spacious.
I recommend this hotel for your stay in this splendid town of Como.
The iron was missing in the room, but maybe they provide it at the reception as i didn't ask.
10.0 / 10.0
Everythink was beautiful
Great stay in Como center‼️
Everything was ok
7.0 / 10.0
Super comfortable bed and pillow, a lot of staff for traveller - toothbrush + small toothpaste, shampoo, shower gel, shaver and small shaving cream. It has an elevator, 4 small bottles of water. Lidl was near the building. Good WiFi. A lot of fresh towels. Administrator provides you with the city map
The windows are super thin, you can hear EVERYTHING. Considering that the apartment is near the railway and the road, the double-glazed windows should have been 3-layer
You can hear your neighbors through the wall, even though they cough not loudly
8.0 / 10.0
The good service from staff, the receptionist let us an umbrella as it was rainy when we arrived.
She gave us good information about places where to eat !
9.0 / 10.0
Staff were very helpful even provided us with a microwave when we needed to heat up some leftovers. Close to station, town and ferry. Provided extra water bottles. Handy having access to a fridge in the hallway.
9.0 / 10.0
Friendly staff great location
Liked it all!
10.0 / 10.0
They had our room ready early as we had requested and it was very nice room.
9.0 / 10.0
The service are great
Nothing
3.0 / 10.0
.
We booked Executive Suite with two bedrooms. The apartment was fine, but it should never be called ‘two bedroom”. The Executive Suite two bedrooms had two major problems: 1) to get to the second bedroom you had to walk through the first bedroom 2) there was no door between them, the door frame was there but it had no actual door, just a curtain between the two bedrooms.
10.0 / 10.0
Beautiful room with huge bathroom and 2 big comfy beds!
Air condition working perfectly in this hot summer.
Great location close to the train station and historical centre.
Parking at a good price under the structure
Higly recomanded!
n/a
7.0 / 10.0
The location was really convenient. it’s close by the supermarket and easily reachable 10 minutes walk from the train station
Garden was a little bit small. We were lucky enough no one was using the pool. There was no air conditioning in the reception, so it was a little bit tough waiting for the check-in
10.0 / 10.0
Highly recommend this hotel to anyone would wants to stay in Como. It’s about a 15 minute walk to the centre where you can take boat trips or the funicular up to Brunate. The room was lovely, clean and had everything we needed. The staff were also amazing! Thank you very much for our stay :)
I liked it all, it was perfect!
10.0 / 10.0
Great stay, clean room, good air conditioned, easy parking near the hotel.
Small and fresh pool in the garden for nice cooling down in this hot summer, i come back at Victoria hotel next travel for sure
Higly recomended,
Special Thanks to Miss Marta the beatiful receptionist.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Victoria Royal Garden. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Victoria Royal Garden pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Victoria Royal Garden?
We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
