The Kings Head Hotel

Really central - very friendly - lovely food

Rooms a bit cold - quite basic - no where to hang stuff

Location, room, staff and food. All excellent. Very quiet room on top floor.

Nothing

Great staff and owner. Very helpful and welcoming. Excellent restaurant serving a range of Indian and Nepalese cuisine alongside traditional British fayre. Great location right in the town centre.

The room was a little bit tired. The showerhead was attached the wall and the water came out at an angle. However, the great staff and excellent food made up for these shortcomings.

The staff were excellent. The location was perfect. Superb service in the restaurant. The breakfast was hot and tasty.

The bedroom was small . There were cobwebs on the bedroom and bathroom walls. There were fruit flies in the bedroom. The air vent in the bathroom was full of fluff. The wall paper was peeling off and under the dressing table it was water stained from spillages.

Central location in town

Breakfast service very slow only 1 young girl trying to serve all tables to start

amazing breakfast served by lovely staff. rooms were very comfortable. would 100% recommend to friends. very warm and welcoming.

everything perfect

Location is spot on

Nothing

The room and staff

Character hotel in a very central location. Nicely appointed room. Good breakfast and friendly staff

Nothing.

Breakfast was good location was good

All a bit plain

great central location

shower in the room was rubbish

Great location and easy to find. Staff very helpful and welcoming

Noisy. But it’s above a pub so to be expected.

Nothing

Good location

No parking and bed not to comfortable the lamps had the wires for both lamps faulty reported to manager fire hazard.

I met my mate here as it was half way between us, so we booked this hotel, it was the only one with vacancies in Abergavenny (there’s a reason for this) I have stage 4 terminal cancer, so we were desperate to meet up as friends since school (both in 50’s) , both of our rooms were filthy, stunk of smoke (I suspect these rooms are for staff and family as Netflix in both rooms are Indian.) Curtains hanging off rails, unmaintained walls and woodwork scuffed chipped and all in 80’s beige. Hair everywhere, it felt dirty to stay there, why would you pay £207 to leave a beautiful home and stay in a filthy dirty hotel? My mate moaned first and they put him in another room, a family room, it was a tad cleaner but not a lot, I decided I’d go in there as I was physically feeling sick in my room, I told them this and gave back key, first I tried all other hotels but there was no rooms so shared mates room. I said I want money back for one room, and I’ll give breakfast a chance so charge for that, they refused and said I’m one of these people that always want free!! Well that is certainly untrue, I explained my situation, and the selfishness showed as they did not give a💩.. they said I was breaking law sharing, but what could I do? As I did not want smoke smells all over the bed, also no hot water in the shower. They are very rude. We had breakfast, they were knowwhere to be seen, the girl serving very polite, but the breakfast was cash and carry not fresh. I’d suggest staying well away. Next door has beautiful fresh food, and their outside booths were full all day, the kings head booths were empty, that tells you all.

All

Super friendly staff. Elegant decor. Good food, good ale. Comfortable room. Everything just right.

Clean, tidy, friendly, excellent location

Very last minute booking as in approx 3 hour before checking in. We had a family room which had a double and single bed. The room was comfortable and clean. There were biscuits on the hospitality tray. This is fairly uncommon these days as many hotels only provide tea and coffee. The towels were soft and pure white as was the bed linen. Breakfast was good,cereals,fruit juice, tea, coffee. One of us had a cooked breakfast and the other had pancakes with bacon and maple syrup. Both were really enjoyable. We only met two members of staff,the person who booked us in and the breakfast server. They were both very friendly and helpful. The room rate was quite acceptable as it included breakfast. I would stay at the King's Head again and would definitely recommend it.

Nothing to dislike .

Staff were very friendly and were willing to go above and beyond, helping to recommend local hiking spots and the best ways to get there. I ended up having both breakfast and lunch options at the hotel restaurant and both meals were very good.

I have two main gripes with the hotel. One was the fact that the building was old, creaky and noise travelled easily, which meant you could hear everything when people were coming back to their rooms at night. This in addition to noise from the pub downstairs made it difficult to sleep. The other is the temperature of the shower water, which I could never get to be properly hot. The best I could manage was tepid/lukewarm water. You really want a hot shower after a long day of hiking, so this was a bit disappointing.

Location was perfect! Handy for dining t the pub's indian restaurant. Able to provide adequate room to keep our social party all in one place.

Property & deco tired and dated. Pricey for single occupancy.

The hotel is in the middle of the town, and we could park our motorbikes securely in the hotel garden. The staff were so kind and did all they could to make sure we were comfortable. The restaurant served delicious Indian / Nepalese food

Very central. Bed was comfy. Supper and Breakfast was excellent. Staff were very friendly and accommodating.

Thought it would be noisy being a pub in the High Street but didn’t hear any noise.

Nice town

Shower poor pressure

Fantastic location on the high street, room was lovely and spotlessly clean. Hotel/bar staff were lovely and went above and beyond to serve and help.

The staff were friendly and responsive. The beds were comfortable and clean, the location cental with an easy walk to the train station. Abergavenny is a lovely town with many independent shops. Linda Vista Gardens and Castle Meadows are lovely for walks. Note that many locations (eg. museum, castle, market, library) and many independent shops are closed on Mondays.

The room was dated, which I expected and do not mind but I did not expect such a poor standard of cleanliness. On arrival the carpet had clearly not been vacuumed as there were food crumbs and hair all around and the skirting boards were thick with dust. I asked staff to arrange a clean while I went out, which they did. However, when later looking for a socket behind the bedside cabinet, I could see many months of dust and a food wrapper. The edges of the bathroom floor were similarly grubby. The water never became hot (morning or evening) even after leaving it running a long time. The bathroom sink was partially blocked so took ages to empty. After booking, an email warned of late live music at weekends. I stayed on a Monday and there was loud music until 11pm (I was on the first floor). It is worth noting that as this is an old building, there is no modern soundproofing so I could hear the conversations (and snores!) from next door.

Very central, breakfast was fine!

It was very hot but with the windows open it was really noisy with drunken revellers at the weekend. Maybe a room on the back is better

Great location in the main St, all bars and restaurants within walking distance, the room was clean and tidy, staff helpful, all in all would recommend.

There is no parking, the breakfast was ok, full English very good but there was no yogurt and fresh fruit before hand, just cereals.

breakfast great

ensuite a bit small

Not a lot, needs total refurbishment

Everything apart from breakfast and pleasant staff

Breakfast was good.

Accessibility. Road outside was closed on arrival. Had to climb stairs to the room, I have mobility/breathing problems. Two rooms were on different levels.

Bed was comfy and it was relatively cheap compared to other places. The staff in the morning were friendly

Despite check-in being until 23:00, we had a slightly uncomfortable reception at 22:30 where we had to explain that we had arrived before the cutoff listed on booking.com. The room was very warm on arrival, without aircon and the desk fan was inadequate. Having the window open all night meant we were woken multiple times by loud noises on the high street (a loud delivery to a shop after 12 on a Sunday?)