Ramada Encore Leicester City Centre





7.9Good
(3,693 Ratings)
"Staff was friendly, very helpful. Water was hot which we like it . Bed was comfy"
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3-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
A 5 minute walk from Leicester Train Station and the shopping and restaurants of the city center, this hotel has free Wi-Fi throughout the property. There is a ground-floor bar and bistro restaurant, and multi-story parking is available nearby.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(3,693 Ratings)
"Staff was friendly, very helpful. Water was hot which we like it . Bed was comfy"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great location. Parking nearby. A short walk to shops and bars.
Can't fault anything.
6.0 / 10.0
Location
The dozens of spam emails, texts and WhatsApp messages from the hotel. Totally unnecessary and spoilt my stay
7.0 / 10.0
They tried to give me a free upgrade to a room with a smaller bed than I booked. After I complained they let me have the room I actually booked with was a much better room. The bed was comfy and king size.
Easy to find the hotel but tricky to find their own car park. The NCP was good, however there were 2 passed out drug addicts with all their paraphernalia in the car park lift.
Breakfast was good but slow to be refilled.
We were on the top floor and the main road was busy and noisy
10.0 / 10.0
Staff was friendly, very helpful. Water was hot which we like it . Bed was comfy
Probably prefer carpets on the floor but I'm not moaning. It was just funny walking on the wet floor around the room. There was massive rain outside so when we come back to the hotel floor was dirty and wet
5.0 / 10.0
Location
I want to formally raise my dissatisfaction with the room conditions during my stay.
On the first day, the heating system in my room was not working. I reported this issue approximately four times. Although I was moved to a different room, the heating there was also not functioning. As a result, I was forced to sleep in a very cold room throughout the night, which caused me to develop a severe flu.
The heating problem was only fixed on the second day, after I had already spent an uncomfortable and unhealthy night in the cold.
This situation was unacceptable, especially after multiple complaints were made and no effective solution was provided on the first day.
1.0 / 10.0
Location
Customer service
10.0 / 10.0
Great location
Only thing possibly was the beds were a little bit softer in the mattress as prefer a firmer bed
9.0 / 10.0
Comfortable room, decent breakfast.
Doors from lift area to reception etc were not always easy to open with the push button.
The toaster either left the bread hardly toasted or burnt.
6.0 / 10.0
Cleanliness
Easy access to city center
Lots of room for improving the breakfast.
Staff should be knowledgeable enough to solve minor problems immediately.
First day I complained about heating system and the staff initially refused to fix the problem due to the absence of maintenance personnel on Sunday. It was more than 4 hours until one the staff member came and fixed the problem in less than a minute.
8.0 / 10.0
the Young lady on reception was dealing with customer on our arrival, He wanted a room for four nights, he had a credit card but could not provide ID, so he had to look for an alternative hotel. Our room was on the 5th floor and was comfortable and quiet.
Nothing to do with the hotel, but the car park was very expensive and dirty. On our return to our car there were down and outs sleeping in the lift, so we had to drag our cases upstairs.
9.0 / 10.0
Central location
The shower needs refurbishing
5.0 / 10.0
Warm & friendly
Road noise, cold bathroom, no usb in room
10.0 / 10.0
Good location and comfy
Nothing much the signal
8.0 / 10.0
Friendly, welcoming staff and a very nice room with comfortable bed and good amenities. Located in city centre, close to the train station.
Nothing to dislike about it.
8.0 / 10.0
The location is great for all the local attractions.
The bed was too soft, all 4 of us found it difficult.
8.0 / 10.0
Location to the Curve Theatre as watching the Sound of Music production. Also, having the NCP parking nearby is a great asset.
Mattress a little too soft on double bed
8.0 / 10.0
Central location , design. Rooms were very big.
8.0 / 10.0
Convenience to the Curve theatre and shopping centre
Very disappointed with the quality of breakfast at the price. On previous stays it has been much better which is why we decided to book in again. Sadly it was a mistake to do so.
Much of the cooked items were in short supply and cold. Certainly not worth £15.95 a head. It was not busy, food had obviously been served at 7.30 (start of breakfast) and not replenished at 9.30 when we were eating.
Friends not staying at the hotel but who joined us for breakfast (and paid) were very disappointed with the quality of fare.
3.0 / 10.0
Location wasn’t to bad , staff were nice
Heating in room didn’t work had to call up at 6am as room was freezing manager came and couldn’t get it working , breakfast was cold left out on side , bedding was torn I have pictures , all the base of bed was filthy reported it all to management
5.0 / 10.0
Location for the city centre is brilliant. Reception and bar area are lovely and modern with a lovely feel and vibe.
Rooms are dated and feel completely separate from downstairs. Room was very noisy we were kept awake till 4am with the noise and vibrations of the music from neighbouring venues. Sofa bed mattress was awful, could feel all the bars underneath through it. Heating in one room didn’t work.
7.0 / 10.0
On arrival you have a member of staff to greet you and make you feel welcome
The breakfast. A lot of cuts have been made since my last visit. You now have to order your “hot” food rather than a hot buffet as advertised in the lift. We arrived at the opening time - the breakfast area was not fully set up. After asking the staff for milk and bread we ordered our choice. This came up luke warm, we had no choice or eggs just whatever turned up which was a hard yolk fried egg … not my favourite.
10.0 / 10.0
Very nice hotel in the Ideal location for my visit.
8.0 / 10.0
Location, breakfast, courteous staff & cleanliness
Wrong room type allocated on arrival but soon remedied
10.0 / 10.0
I’ve stayed here before, and once again the staff were warm, welcoming, and genuinely lovely. The team member at the front desk on Wednesday was also there on Thursday morning and even remembered my name before I checked out — a really nice touch.
The hotel itself was excellent, perfectly located near the car park and the Athena Conference Centre. I stayed on the 5th floor with a great view of the city, much better than the one I had last year.
N/A
7.0 / 10.0
Good location, easy walking distance to the city centre. Parking was good. Desserts at the restaurant were very good and the breakfast was good too.
Heating was a little erratic and the beds were very soft. The twin room had two beds together and no room to separate them so essentially a double.
6.0 / 10.0
Location and garage
Very cold room
Heating not working- no back up heater
4.0 / 10.0
I didn’t like it that parking was advertised as part of the facilities for the site. But there isent any parking, there is parking near by that you have to pay for. The parking cost me £15 on top of my stay for the night. Not happy about this as it’s false advertising!
7.0 / 10.0
Location is great, parking is convenient and the hotel offers a discounted rate (£15 for 24hrs)
Could do with updating the rooms a tad, felt abit dated.
10.0 / 10.0
Clean spacious quality all the creature comforts AC heater iron iron board wardrobe coffee tea TV clean sheets spreads lovely shower clean toilet comfortable beds excellent buffet parking gym in the basement nearby value for money
Everything good
7.0 / 10.0
Location
Standard double bed too small would upgrade next time
9.0 / 10.0
The location was really close to the event we were visiting. Easy access and helpful staff made our stay
There wasn’t anything
9.0 / 10.0
Lovely, modern, clean place with great location and lovely staff. Great bar / lounge area. Superb value for money.
Parking cost is extortionate. Especially for Leicester.
4.0 / 10.0
It was right near the Curve Theatre which is why we had travelled
There was a bed, bathroom and a bar
Very basic room
Bed was not comfortable
No food available after theatre and our McDonalds that we ordered in mysteriously disappeared so I didn't eat at all on the day of my stay
Very expensive car-parking - £25 per night in a very small and cramped car park
8.0 / 10.0
Location is perfect
We have to pay 10 pounds to check in early even though the room is already available. This is the first hotel we have been charged for checking in early
10.0 / 10.0
How comfortable the bed was and how equipped the room was
Nothing
10.0 / 10.0
Excellent location.
Friendly staff.
Very clean.
10.0 / 10.0
Everything and great hotel in great location
10.0 / 10.0
The price, I have paid 4 times as much for a worse hotel, excellent value for money, great service, polite helpful staff and the room was excellent.
1.0 / 10.0
⭐ 1/10 – Apparently “3 working days” means… forever?
Checked out on [insert date], was told my £100 deposit would be back in 3 working days. It’s now been over a week, and my money is still on vacation at the hotel.
Every time I ask about it, I get the same copy-and-paste reply: “It was processed, please wait.” No proof, no urgency, just a masterclass in how not to handle guests after checkout.
For a Ramada, I expected better. Great at taking deposits — not so great at giving them back. If you enjoy chasing refunds and polite corporate apologies, this place is perfect for you.
8.0 / 10.0
Good
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Ramada Encore Leicester City Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ramada Encore Leicester City Centre pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ramada Encore Leicester City Centre?
We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
