Hotel Okura Fukuoka

This was an absolutely beautiful hotel. It was very well maintained. The facilities aren't the most modern, but the staff, and service are exceptional. They were there for every need you could ask for. Breakfast was delicious. The only thing I could say that could be improved were the beds. They were a little hard for our taste, but it didn't take away from our stay. Views were beautiful. Good location. Taxis on demand. We would most definitely stay here again.

Beds were a little hard. Everything else was great!

The staff attitudes and services were excellent. The staff were always ready to render assistant of any kind to guest, very attentive unlike one I visited even thouth it was an international hotel at the Canal City. The room was reasonably large by most hotel standard which was a plus point. The bed was clean, firm and comfortable. The pillow did not have the muggy odour in some hotels where you need to put the tower over it to alleviate the odour. The lifts four units, were usually available whenever you need to use it. Location is convenient to train station amd other amenities.

The gym opens only at 8 am and closes at 10 pm. Hence not suitable for business people who would like to do some exercise before the first meeting in the morning.

Breakfast offers a good spread. Staff is friendly and helpful.

I do not like the idea that the gym facility has to be paid. And the gym equipment is sub standard.

service is very good , staff are well trained , polite and have good initiative.

although we were in a non-smoking room, there was an odour of smoke that probably came in through the air-conditioning system.