Village Hotel Cardiff
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7.8Good
(2,065 Ratings)
"It was great, clean, very helpful staff, great value"
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4-Star Hotel
Top-tier experienceA high end property in this area
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Village Hotel Cardiff is 4 miles from Cardiff’s lively city center and the Cardiff Bay area. It has free Wi-Fi, and a restaurant.
Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Most favorited
7.8Good
(2,065 Ratings)
"It was great, clean, very helpful staff, great value"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
It was great, clean, very helpful staff, great value
4.0 / 10.0
Parking and convenient location to Cardiff and main routes
Loud music from 7am onwards from downstairs area could hear in the room and can feel the vibrations and thumping from how loud it was causing disturbance on a Sunday and Monday morning. The rooms also get very stuffy and hot were there is no air flow or air conditioning either.
6.0 / 10.0
Pool was warm, room was decent and shower was nice. Tasty food but expensive.
No wine in my room when we arrived despite me paying for it. Was told before my visit that check in times couldn’t be changed so despite booking a club room I thought it would be 15:00 check in and 11:00 check out. Then found out on arrival that check in could have been from 14:00 and check out would be 12:00. ‘Sweet treat’ in room was 1 club bar… Couldn’t order a desert at bar and grill at 21:35 because kitchen was closed despite there being the option to book a table at 21:30.
9.0 / 10.0
Staff were very friendly , rooms were clean and very spacious. Beds are comfy . Food is lush and drinks are good prices .
Everything was amazing however tv is room says it’s a smart tv but you can’t access internet so can only watch basic channels rather than YouTub etc
8.0 / 10.0
room + atmosphere + burgers
queue for the bar
8.0 / 10.0
Nice hotel
Bed uncomfortable
10.0 / 10.0
It was realy good
4.0 / 10.0
The beds were comfy
The broken shower, the bathroom wet floor, small bin, the delivery price for room service
8.0 / 10.0
Great Cardiff location off major intersection/roundabout to A-road & M4. Plenty of parking onsite; free for hotel guests and on weekends to general public. Booked a Kingsize Club Room - so a step above the "basic rooms": lovely amenities you'd expect incl in-room Lor coffee machine, free tea/coffee/water/chocolates. Oh and an extra hour for checkout -- LOVED that!
Bed was comfy. Room & bathroom cleanliness lovely. Nice spacious double-shower bathroom, average pressure hot water. Well-appointed ensuite but waste bin a little bit too small. Nice room decorations overall so you feel just a step above a "Premier Inn".
Only stayed for 1x night so didn't get to use facilities like gym, pool, spa and restaurant in full ... ordered room service. Tasty, generously-portioned food served with choice of condiments. Of course factor in hotel pricing :)
TV was huge size, worked well and came with a selection of "generic" channels that felt like your old analogue TV stations and what feels like it would be at home on BritBox. Wish they upgraded the TVs to more digital set-ups to allow for TV/chromecasting your own personal streaming accounts (eg Netflix, Disney+, all those etc ... )
Staff really friendly and helpful. Lifts are a bit tiny in size so if you have a lot of luggage, a large group or someone with large mobility aids (wheelchairs or similar); you'll probably have to negotiate a few runs of the lift to your floor.
Only serious downside was the view from the room: overlooking much of the flat grey roof and the other side of the hotel. Didn't bother me too much but may be important to others.
Lifts are a bit tiny in size so if you have a lot of luggage, a large group or someone with large mobility aids (wheelchairs or similar); you'll probably have to negotiate a few runs of the lift to your floor.
TV was huge size, worked well and came with a selection of "generic" channels that felt like your old analogue TV stations and what feels like it would be at home on BritBox. Wish they upgraded the TVs to more digital set-ups to allow for TV/chromecasting your own personal streaming accounts (eg Netflix, Disney+, all those etc ... )
Honestly most of my complaints didn't upset my stay too much, had a really good time in spite of the above.
10.0 / 10.0
Loved the hotel room was nice and spacious staff were lovely and helpful
The computer system for checking in also the room was very dark as only have 3 small lamps in room
10.0 / 10.0
The room was lovely, the tea and coffee machine was great and I LOVED the shower! There was a large tv with plenty of channels and a comfy bed. I used the swimming pool, jacuzzi and sauna which were fab and all the staff were very lovely and helpful.
10.0 / 10.0
Great stay as usual,refurbed rooms are great bar and restaurant excellent definitely be back
3.0 / 10.0
Gym was okay, pretty busy and didn't have all the fine equipment for calesthenics but overall not bad.
Breakfast is very poor. No fresh fruit, poor coffee, scrambled eggs taste terrible. Christmas parties every night, loud and too busy for the normal guests to actually enjoy the hotel stay. Rooms are very average, beds so so, no cleaning of the rooms.
10.0 / 10.0
Leisure centre was great.There is a Starbucks in the hotel.
All great
9.0 / 10.0
Room very comfortable and clean, would be good to have a way to keep fresh milk for morning coffee as there is no fridge. Gym and pool are amazing, Staff are very friendly.
Would have been good to know in advance about early check in and late check out as I asked in the morning after I saw it in the room but there was some confusion and they said I needed to pay when it is free.
9.0 / 10.0
Location, friendly staff,
The booking engine. Terrible experience and had to book through booking.com in the end.
9.0 / 10.0
Staff were brilliant. Especially Donna on reception. Staff at breakfast were very helpful and friendly.
The rooms are dimly lit. Only lights are side lights.
No face flannels in the bathroom.
1.0 / 10.0
Was woken with my 6 year old at 2am,3am and 4.30am by people who were drunk being very loud. No consideration for anyone other than themselves.
Not suitable if you want to get a good night's kip.
9.0 / 10.0
clean and comfortable
excessive opportunistic pricing, but I guess that's just is a fact of life, it is no more expensive to manage a room when a rugby international is on, it's just an excuse to pad your profit margin
10.0 / 10.0
Donna, Mary and all the staff are amazing. Thankyou very much.
N/A
10.0 / 10.0
Good location for bus and train into the city,warm and welcoming,great refurbs on the rooms,always stay here for a Cardiff visit
5.0 / 10.0
No breakfast
7.0 / 10.0
the rooms spacious, the beds were really comfortable, leisure facilities were fantastic.
staff were helpful and friendly.
this stay was a half term treat for my granddaughters who were very much looking forward to room service after our swim. ordered it and waited and waited. tried using the cue code to contact someone, but it wasn’t helpful, eventually had to take to tired and Hungary little girls down to reception in their pyjamas to sort it out. were told the order hadn’t been received, and had to show my receipt of order and payment.. the staff were very apologetic and sorted it with the kitchen immediately, however it did put a dampener on the stay, and in all waited nearly two hours for food by which time the girls were so tired they hardly ate it.
10.0 / 10.0
Well run, friendly staff, spotlessly clean.
No
9.0 / 10.0
Great location, nice food and friendly staff
Vending machines in the family changing rooms didn’t work, took money but didn’t dispense. Couldn’t be cleaner and no coat hooks in the room
9.0 / 10.0
Clean and great value for money! The bar/grill looks great.
Our tea/ coffee facilities were not the greatest. Used pods in the coffee machine, one cup and spoon was dirty (used).
10.0 / 10.0
Had everything we needed for a get together with friends . Every member of staff from the moment we arrived were very friendly and helpful . They all looked happy in their work .
Nothing we disliked .
8.0 / 10.0
All good .. near the M5 so excellent as a lay over for tin to the ferry at Fishguard in the afternoon
Automated check in ably assisted by friendly staff . Lively bar and restaurant : sauna and gym for those inclined .
4.0 / 10.0
Location is perfect
The policy for the pool had changed so my daughter is 12 wasn’t allowed in the pool after 7pm so we couldn’t go I ! Had a nuisance family opposite and next door to us in and out of each others rooms and shouting and knocking on our wall at one point! We had to be up really early as we had work and my children had school. We wanted to come for some chill time as w have been homeless for 5 months but it wasn’t relaxing.
10.0 / 10.0
the staff were so helpful,room was spotless and everything there what you wanted did not stay for breakfast but had coffee in the foyer meal we had for function waS OUTSTANDING
4.0 / 10.0
Room small for 4 of us in family room
Breakfast disappointing. Asked for poached eggs and took beans back because really cold. Egg came ate it in case it went cold then beans came on own. When we booked in for breakfast they didn’t have us down as paid for it ????
Bed was comfortable no problem just very small family room. We were all over 60 and had stairs and long walk to room in the extension .
When we arrived in our room which was for four people. There were only 2 mugs no glasses or plastic cups in bathroom no soap shampoo etc. not enough coffee/teabags etc. no remote for TV and not enough towels.
It felt as though you were not expecting us and that our room wasn’t ready. We arrived about 4o’clock.
I phoned and a member of staff brought everything up. The staff were great but organisation and professionalism no way and standards definitely dropped.
4.0 / 10.0
Location was great
After arrival at 4 pm went to get something to eat and the restaurant .To be informed it was closed due to there was a problem and had no gas after a long day at work we were very hungry.
So we thought we would ho for a swim and see if it was fixed as bar staff did say there was a gas man on the way .
Made our way to the pool to find it swamped with very small children so waiting for then to leave and made our way to the pool 3 hours later.
Finally gas was fixed but the restaurant was was very busy with people who had all ordered the same time waiting for food ended up with nothing went to bed on empty stomach but did sleep
6.0 / 10.0
Pool. Staff very friendly
Very expensive for what it is
10.0 / 10.0
Everything was perfect
8.0 / 10.0
The leisure facilities, especially the large swimming pool
2.0 / 10.0
Staff were friendly , rooms nice and clean
We had the worst sleep possible !! Wedding party were rowdy and loud until gone 3 a.m in the morning! Our room was above main Entrance and smoking area. Surely there should be a time when people are asked to leave or at least respect other paying guests in the hotel .
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Village Hotel Cardiff. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Village Hotel Cardiff. Enjoy the water!
Is Village Hotel Cardiff pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Village Hotel Cardiff?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.
