Muthu Glasgow River Hotel

Sam was a very helpful and friendly staff. She helped me with upgrading my room for free. The room was big and clean, with brilliant view.

We liked how clean and spotless it was also it's location peaceful and quiet the girl at the reception the following day of our stay I can't remember her name I think it was Sam she was lovely polite smiley type of person what a lovely lady wish she was there on the we Arrived keep up the Good Work Sam 👍👍 your Attitude would actually make your guests come back Also the young man in the breakfast Area who went out of his way to warm me beans because the ones in the buffet dried out thank you to him I can't remember his name but he knows who he is well done to him he was very kind and thoughtful ❤️

The welcome we got on the day we arrived just was here's your key 6th floor NO Explanation about where Breakfast was just was told the times Nothing like we have a spa But it's closed at the moment for refurbishment. But the lady Sam made up for all that the next day she seemed more knowledgeable then the young man We was in room 614 but the heated towel rail wasn't working also we could of done with a hook on bathroom door to hang Yr clothes on there was nowhere to hang Yr clothes tv wasn't working or maybe my husband just couldn't get it to work it could of done with atleast one chair to sit on in room or two had to sit on bed always apart from that the room was spotlessly cleaned my favourite thing was how warm the room was when we arrived was so cosy 👍❤️ I would 100% come back

Location was good, staff really friendly, price okay.

Gym was closed, not clear on booking.

- the view from the top floor over the Erskine bridge is amazing - the bed was very comfy - it was warm (if a little too warm, but I opened the window and turned the heater off) - the car park is big - it's quiet - good road access

- it's just a bit of an odd hotel. It's being refurbished but I don't really understand or tbh, particularly like the theme of decor they are going for. It's incredibly tacky inside, with velvet bright coloured chairs, fake marble, a wall with water running through it , fake crystal chandeliers - but all this is quite run down. The water wall is when you walk into the lobby in reception and it's got a brown stain at the top of it. All the doors are painted gold but the glass in the centre of them is covered in fingerprints. Outside there are open boxes of floor tiles just on display - they're not even attempting to store them. - following on from the above, for my room: - everything in my room was dusty. - Some parts of the room were painted gold but all the gold was peeling and they'd just painted straight on plaster. - The bedside tables have had glass tops fitted to them but they don't fit and you can see the double sided sticky pads. - The mirror was wonky. - The curtains were put on the runner wrong so if you tried to close them, they didn't stay at the sides and instead all ran into the middle - so you couldn't block out sunrise. - there were no side table lamps - your only option is immensely bright top lights - my bedding was clean but the duvet was ripped down the side, yet a cleaner had still made the decision that morning to put it on, thinking it's acceptable for a paying customer. I've never seen this in a hotel ever before, or even someone's home. Why keep a ripped duvet cover ? Just bin it and get a new one. - I was v concerned that breakfast is advertised wrong online and the times are incorrect. I booked this room believing breakfast was available from 7am all week, but on weekends it's actually 8am-10am, according to the in-room book. This is too late when you have to be places in the morning. As a result I couldn't go and had to miss it but had paid for it.