Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection





7.5Good
(4,758 Ratings)
"Good location, friendly helpful staff. Comfortable room with excellent facilities"
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3-Star Hotel
High-end valueWell priced for this area
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Cairn Hotel Newcastle is a modern, boutique hotel located in the heart of Jesmond’s lively Osbourne Road and less than a mile from the center of Newcastle.
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
WiFi/Internet
Family friendly
Smoking allowed
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(4,758 Ratings)
"Good location, friendly helpful staff. Comfortable room with excellent facilities"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Room and bathroom very clean
A mirror near the dressing table would be useful as couldn't use the hairdryer near to the mirror.
8.0 / 10.0
Staff at reception helpful and nice. Room very spacious. Tea coffee milk and sugar provided. Location good for us to get to the freeman hospital. Mattress on bed comfort ok if you prefer hard mattress. Plenty of clean towels, plenty of toilet rolls all for one nights stay.
Not enough pillows and reception over at the sister hotel outside opposite side of road too far to go ask in the rain. Free WiFi did not work or recognise the pass word on the back of the card we were given ( not the end of the world we had 5g). Far too hot in the passage ways and staircase their heating bills must be sky high. Very bad smell of bad drains in the bathroom although bathroom was spotlessly clean.
9.0 / 10.0
The location was ideal for going to the city in the evening for a concert. The staff were friendly and welcoming. Breakfast in the morning filled us up for the day.
The parking was a bit tight and we managed to get the last spot when we arrived , however the friendly staff at reception allowed us to leave the car there for a short time after we checked out while we had a walk around the local area.
10.0 / 10.0
Good location, friendly helpful staff. Comfortable room with excellent facilities
N.A.
9.0 / 10.0
The property is clean and the staff were extremely friendly. Great breakfast in a delightful location. Will stay there again !
10.0 / 10.0
Last minute booking, very reasonable cost, friendly staff, great location.
Heating in room didn't work but a fan heater had been put in separately.
7.0 / 10.0
Locations
Easy access
8.0 / 10.0
Staff went above and beyond to provide what we needed - dealt with reception and housekeeping team
Location is perfect for access to city centre
Great value for money
Good internet connection - able to work remotely while away from home/office base
It was all very good
7.0 / 10.0
Nice and clean
Everything
8.0 / 10.0
Location. Vibe. Peace and quiet at night and in the morning. Right in the heart of action.
Nothing
8.0 / 10.0
Great location staff are really friendly
Bathroom Just needs a good deep clean
6.0 / 10.0
Location is great, staff are pleasant and breakfast is fine.
Rooms are small and a little bit tatty. Bed was comfy and shower was decent.
7.0 / 10.0
Good choice but cooked breakfast had stood under heaters too long
Breakfast made too orderd
8.0 / 10.0
Location great
Needed an extra quilt and a bit noisy in our room
10.0 / 10.0
Lovely area great value for money
10.0 / 10.0
I loved how close the property was to all the bars & restaurants / shops etc
9.0 / 10.0
The Location was great.
Not Been put in the Hotel we booked. 🥲 Put in Hotel over the road which wasn’t as nice as the one we booked 🥲
8.0 / 10.0
Convenient location with parking on site. Comfortable bed
No smart tv - couldn’t connect phone to use Netflix etc.
bathroom wasn’t a great standard. Limescale and untidy grout/sealant in shower area
4.0 / 10.0
The staff and location was great
Want to get in a few hours sleep we don’t mind people laughing and joking and enjoying ourselves put the two doors outside of room 514Every time someone came through it was banging and banging and banging which was waking use up all it needs is the closers to be checked . General maintenance in the room needs looked at two bedside lamps didn’t work marks and stains on the wall and the fire alarm was hanging off the ceiling.
9.0 / 10.0
Good location for what we needed
7.0 / 10.0
The room was basic but comfortable. It was a little tired looking but perfectly adequate for our stay.
The breakfast was good quality with cooked options and basic pastries offered.
The shower had constant hot water which was nice.
The staff were friendly and helpful.
Overall the bedroom decor and corridor carpets were tired looking. But this did not affect the comfort of our stay.
3.0 / 10.0
The parking was great-staff great -location great & thankfully the bed was comfortable too.
Toilet seat falling off-shower-cold no hot water-bedroom dirty & dusty - head of bed felt like it was in the corridor which was noisy at night with other guests passing to their rooms and being loud and drunk .
8.0 / 10.0
Room very spacious and modern
All facilities that you need
Great location in a lovely area
Receptionist (male) really friendly and helpful
Reception was across road in sister hotel
Above a lively bar so loud music on a Fri/Sat eve (if you needed an early night)
2.0 / 10.0
The location was ok
We arrived the room had a smell of damp or staleness also freezing with the radiator broken in the bathroom and temp heaters needed to take the chill off the place. The bed was like sleeping on an iron board couldn't wait to leave and get a real nights sleep.
5.0 / 10.0
Location was great. Breakfast was quite good and breakfast staff member was lovely. Shower was excellent.
Cleaning was poor. Skirting boards had a thick layer of dust, and there was someone else's hair on the bathroom floor. Decor in room was tired and scruffy. Chair and rug had stains on. Bare floorboards is not very cosy in a bedroom. Parking was poor. Only option was to block someone else in, so had to go and pay for parking elsewhere.
2.0 / 10.0
This booking isn’t what you expect. Do not book the standard double room. They miss sell and have images for the other part of the hotel. Instead I was put in their sister hotel - which no one will see in the small print when booking.
My room smelt particular bad but this wasn’t the only problem. I was there for work which meant I needed sleep and the noise level was ridiculous. Again it’s completely miss sold in the images and in small print that no one will see says you’ll be in the other hotel. I never write reviews but it genuinely felt like I was in the bathroom of a club, that’s how loud it was.
9.0 / 10.0
Everything was better than expected
Car parking was a little bit tricky but the receptionist was very helpful explaining it
8.0 / 10.0
Easy to find and in a great location.
There was a very strong smell of drains in the bathroom that was quite over powering.
4.0 / 10.0
Area was great plenty of places to eat during our stay
They gave us a room in the sister hotel which is over the road it is a lot more dated and not as nice as the main hotel. It was noisy during the night with people opening and closing doors and the bed was horrendous we didn’t get any sleep due to being able to feel most of the springs in the mattress and for those reason we would not stay at this hotel again.
8.0 / 10.0
In a great location, it is above bars but wasnt too noisey. Good size of room, room itself looked cute. The staff were super friendly and helpful. Breakfast was great!
Weird blood or something on the toilet. Bed felt as though you were being poked with springs, couldn't have heater on as it would make weird noises and wake us. Parking system is weird. A little run down (tap handle falling off when you use it).
6.0 / 10.0
The location is good. Not far from the metro station and opposite to Waitrose. Room itself, bed is comfortable and TV is okay.
I have spotted a litter underneath a chair when I arrived. There is a room for improvement that would significantly bump up the rating had they repaint the walls, renew the carpeting, and thorough deep cleaning such as the windows, wardrobe and bathroom.
1.0 / 10.0
nothing
dirty, not as described, booked a double room for 2 adults and there was a 3/4 bed!!!
7.0 / 10.0
Spacious comfortable room with nicely fitted bathroom. Good value. Good location in residential area with many sources of food and drink close.
Furnishings rather tired. No lift.
6.0 / 10.0
Acceptable for the price paid and for one night stay.
Good location for our needs.
Parking limited/double parked/ tight parking area
Very noisy from pub downstairs- pleased it finished at 11pm!
Lacking attention to detail- tissue box empty, bathroom bin lid broken, remote control handset broken, bathroom tiling grubby and poor workmanship around shower tray.
5.0 / 10.0
Location
Noise from room above. Could even hear snoring from person in room above and every footstep
3.0 / 10.0
Good location and clean room and free parking
Grotty reception & corridors and the worst stench I’ve ever smelt on the night, when trying to get to sleep. It was coming from the hotel itself as outside didn’t smell. This meant we didn’t sleep much and checked out really early and was tired for the day ahead.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.
