Well priced for this locationPriced under area average
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Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more
About this hotel
Located in leafy suburban Jesmond we are just minutes from the City Center close to O2 arena. West Jesmond/ Jesmond metro are a 10 min walk from us. Scenic Jesmond Dene Park is a 15 min walk from the hotel and is ideal for jogging or a nature stroll..
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located in leafy suburban Jesmond we are just minutes from the City Center close to O2 arena. West Jesmond/ Jesmond metro are a 10 min walk from us. Scenic Jesmond Dene Park is a 15 min walk from the hotel and is ideal for jogging or a nature stroll..
Amenities
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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Ratings and reviews
6.6 / 10.0
Average(1,546 Ratings)
100% verified reviews
7.0 / 10.0
Pleasant, will definitely use again.
Excellent Location, clean rooms and bedding.
1.0 / 10.0
Never again, there has to be better
Location was where I wanted to be.
Breakfast no hot water, no spoons, only 6 end crusts left, terrible I walked out.
Room and breakfast
9.0 / 10.0
Little Gem in Jesmond!!!!
Booked this hotel at the last minute and was 8 min walk from the university where I needed to be. Wasn’t expecting much, but this place is a little gem. The breakfast was amazing for £7.50 and the evening food was top notch for a city pub as-well. Rooms were a little tired and could do with redecorating but they were immaculately clean and had everything you needed tv, desk and the most comfy bed I’ve ever had in a uk hotel and I travel a fair bit. What really shined for me, were the amazing staff who work here, nothing is too much trouble or a problem for them, I especially enjoyed chatting with the northern Irish lady when I was checking out, she is a absolute credit to the business. Hotel is a 20 min walk into Newcastle centre. I will be staying here again in future when I’m in Newcastle.
Nothing. If being picky the walls could do with re-decorating, however it was purely cosmetic.
2.0 / 10.0
bad
Drains in the shower smelt really bad, the room was very scruffy looking, the only mirror in the room was hidden by a TV, Very very loud on a night - very young students in the bar downstairs till very late. Breakfast was pretty much non-existent (Packet pan au chocolate, small fruit bowl and an open box of cereal). Room was very stuffy and warm, mixed with the smell, wasn't nice. Only plug sockets in the room were on one side of the room and there was two. one pillow each. Definitely would not stay here again, not even worth the cheap price we paid for it.
8.0 / 10.0
Checking staff was great
Breakfast wasn't that good
Room was clean and tidy and the bed was comfortable
Breakfast and a bigger sink bowl
5.0 / 10.0
Passable, but good location for the price
Very good location, perfect for my stay. Good bar in the evening - a busy Saturday night but no problem finding accept or getting served. All staff very friendly.
Room location was fairly odd - room was hidden behind a door in a very narrow corridor. Would have been impossible for anyone with accessibility requirements. Couldn't actually get into the room for 10 minutes as 4 successive key cards didn't work. Room itself was fairly clean, but shower was virtually cold. Didn't mention it at the time as I was already in it at that point. Breakfast was not exactly continental- a few pre-packed croissants, bread, a toaster, jams and 2 jugs of juice (1 leaking). Coffee from the machine was ok.
10.0 / 10.0
Up to see the Arsenal game. Always stay in Jesmond - hotel is perfect for our needs.
Great location and good value for money
6.0 / 10.0
Good job the bed was nice and comfortable
It was on a lovely lively street
For what it cost a full English should of been in the price, the building inside is very dated, the pub part needs a revamp i think, and maybe for ppl staying ther ther shud of been a area in the pub for them to eat in
6.0 / 10.0
Good value for money
Location was excellent. Staff friendly and helpful
5.0 / 10.0
Good location but outdated and extremely cold rooms
Friendly staff good location with amenities around it
Freezing cold room had to go out and buy blankets even though heating had been put on.
Very dated room with cracks all over no handles on bathroom door and pillows that felt like it was filled with stones
1.0 / 10.0
Would not come again
Did not like it
Not clean
1.0 / 10.0
Terrible
Location
Nosiy bar, room under stairs, smelly room and pillows
1.0 / 10.0
Damp
Nothing
Worst hotel ive ever been to . Went into 4 rooms due to ours smelling of so much damp and all the other rooms was worst the smell was horrendous . Pictures are very miss leading and the customer service skills to rectify my issue in raising a refund was terrible , thank god my bank got involved to get me my money back .
I wouldnt recommend this place to anybody
2.0 / 10.0
you get what you pay for
Location for my work was good
noise levels from bar area . very tired hotel needs some money spent, overall cleanliness not good although the room was ok if a bit on the small side, getting into the bathroom took a bit of thought. parking advertised as on side and free was true but on a first come first served basis, this information not mentioned until booking complete as was the £ 50 deposit. booked for 3 nights only managed 2
7.0 / 10.0
Work stay
Friendly staff, good evening meals,
Hard floor in rooms not carpet
7.0 / 10.0
Will be back!
Location and value for money
Only the noise from bar below - but as it was a Friday night over the main student bar it wasn’t surprising
8.0 / 10.0
Was a lovly room n clean n tidy
Lovely room great vibe clean ect
No lift :( hard up down stairs from top floor
7.0 / 10.0
Good location if you want to overlook a noisy beer garden
Location
The noise from the beer garden below bedroom window
8.0 / 10.0
Lovely staff, lovely stay, clean and tidy. perfect for the price
The room was nice and clean and the staff were amazing and more than helpful. I would highly recommend this place just based off my experience with the staff as they went above and beyond, especially the lovely girl who works weekends. They also have a small breakfast included which was convenient for ourselves and were able to accommodate to all our requests.
The only issue if you could call it one is that there are a lot of stairs and the lay out of how to get to the rooms can be slightly confusing for the first time. so for those who need accessible rooms be sure to enquire before hand if they have any.
6.0 / 10.0
A quite dated hotel in a convenient location at an affordable price.
My receptionist was very friendly.
Good to get inside out of the rain
Convenient car park at the rear of the hotel with a clearly labelled entrance directly into the hotel
The bed was small and lumpy.
The lighting was poor and one of the light bulbs did not work.
There was not much space in the bathroom, could not sit on the loo properly.
8.0 / 10.0
Handy location
It was close to where I needed to be on Saturday morning. The room was comfortable
The included continental breakfast was a bit disappointing, so we paid the for cooked breakfast.
8.0 / 10.0
Value for money great spot apart from breakfast
Lovely and comfy
Breakfast that we paid for was awful
Cooked breakfast at weekends only
The bread for toast was the worsed iv tasted
Waist of time unless you want cereal
1.0 / 10.0
DO NOT STAT HERE!
On arrival, I was shocked to learn that I needed to pay an extra £50 deposit for any damages caused, which I still haven't had back. I asked if I could cancel my booking and go else where as this was not a small amount of money to suddenly not have, I was told that this couldn't be done so I either had to lose the room and money or pay the extra £50. The stairs to the room stank of sewerage and were hanging off the wall. Once in the room it was clear that the pictures online did not represent the rest of the rooms, damaged carpets, faulty wiring, broken wardrobes and mould on the ceiling of the bathroom. Unfortunately, I did not have the money to stay elsewhere as all my money was now in this hotel. My daughter and I were close to tears. The bed was not a double as was advertised so I ended up sleeping in a chair. In the morning I went to strip the bed and found that the mattress protector was filthy. My daughter and I are now also covered in bites or a rash from this night. Also, the breakfast provided was dry white toast and a paper cup of coffee.
9.0 / 10.0
Easy to find , very warm welcome close to all the main attractions and amenities you require in Newcastle oh and one las
The welcoming staff
I was worried about being able to park, as I would be arriving late I didn’t want to arrive our Daughter and I no parking space ( Due to medical problems of mine )
They contacted me without hesitation and reversed a parking bay for me right near the car park entrance to the hotel
The lovely man who checked us in even helped me bring my luggage into our room from my car ( which he didn’t have to )
We stayed for 2 nights ( was up there a festival to see Robbie Williams ) it was walking distance to and from the location of the event so convenient
When I arrived home I couldn’t find a attachment to my nebuliser I searched and searched and searched
I reached out to the Whites Hotel and Alex the young girl , couldn’t of been so helpful
She checked lost property, but unfortunately it was there
So she said “leave it with me and I will contact housekeeper “
Typical of course it wasn’t there I found it at home in place I would of never had put it there
It was total random how I found it
Of course I contacted The Whites Hotel ASAP
Alex answered the call and she said she was just going to call me to say they couldn’t find it
She went above and beyond to help me even though I had ended my stay there
So big shout out to Alex
Thank you The Whites Hotel and thank you again Alex xx
Everything was plain sailing really
Only down fall was after you book you get a email saying that on arrival you have to pay a deposit of £50 for the room, which will be returned the same day
My advise would be take £50 in cash as it’s instant pay back , rather than waiting to hit back in your payment method ( in my case it was the following day )
1.0 / 10.0
Biggest disappointment
It was walking distance from town moor
Everything... I didnt stay i checked out when I got back to the room, it was so dirty black mould in the shower, stains in the toilet, stains on the wall tiles, broken bathroom door, dirty beds, disgusting smell all through hotel of sewage
10.0 / 10.0
110%
The reception staff Alex she was amazing and helpful very good checking me in
Nothink everything was great
4.0 / 10.0
You get what you pay for
Location was good lots of restaurants and places to eat all in working distance
Very loud humming noise from some external extractor fan all night. The corridors smelled awful they have out cheap £1 air fresheners on the stairs and landing areas. Dirty bedsheets, stains on the roof tiles in the bedroom everything needs a good clean
3.0 / 10.0
Didn't say they need to make sure they put that you need to pay a £50 holding fee to stay
Nothing as didn't stay in the end
The fact they ask for a £50 deposit after you have paid
7.0 / 10.0
Good
Ok
Bar
7.0 / 10.0
Excellent hotel!
Good value for money, friendly and helpful staff, well equipped and spacious en-suite room provided, along with a breakfast and good value meals and a central location.
More storage space and more water pressure in shower would be helpful and a bit of general updating required. All in all an excellent hotel tho.
9.0 / 10.0
It was enjoyable
Everything
They did have building work going on
1.0 / 10.0
Disgusting
Nothing
Everything it was so dirty. It was unbelievable.
7.0 / 10.0
Great value for money for what we needed
Location and friendly helpful staff
Downstairs toilets were poor condition
9.0 / 10.0
Clean quiet no noisy clientele for a Fri sat nite will stay again cheap clean mins from the metro to Newcastle
Its location handy for pubs food n supermarkets
Breakfast in a bag that’s ok for the price of the stay
1.0 / 10.0
It was horrendous
The manager was very helpful and kind
Everything was horrible
3.0 / 10.0
A perfect example of how to ensure no return business of any kind
Sheets were clean.
Very run down. Poor info from hotel and staff. Rate “includes” breakfast which consisted of a paper bag with long-life cake and fruit-flavoured carton. Told on Friday “chef” didn’t arrive until 9am Saturday. Went for breakfast at 9 and then told chef wouldn’t arrive until 10. “Nothing I can do” attitude from staff. Would not refund breakfast cost “as it was included”
9.0 / 10.0
Quick visit
Very friendly place.
Nothing i had read so reviews and was a little worried. I had no need the stay was good.
7.0 / 10.0
Good reasonable price hotel in Jesmond.
Good location
Nice room
Very clean
Good price
15 min walk to city centre
Bus stop outside hotel
Nice bars and restaurants close by.
Breakfast bag was hopeless, but plenty of cafes nearby
Noisy... But did not bother me.
Damage deposit. Odd system but seemed to work OK.
9.0 / 10.0
Great place. Great value for money. Pleasant staff
Location. Room size. Staff
1.0 / 10.0
An extremely disappointing overnight stay.
Very polite check in however horrid smell going up the stairs. Dreadful bathroom with the shower not connected to the water system. Obviously in the proces of being renewed therefore the room should not have been sold. Horrid mold around the bath. A request for a partial refund was rejected on departure and all efforts to contact the manager by phone afterwards failed. The joke is they take a £50 security deposit on arrival which takes days to get back. Continental breakfast is included but this in the form of a paper bag with a prepacked Chocolate Croissant and a muesli bar. Tea and coffee id from a horrid urn type machine in the reception and horrid cardboard cups are provided. AVOID AT ALL COST.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Whites Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Whites Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Whites Hotel?
We found 7 amenities for this rental. This includes internet / wifi, smoking allowed, parking, balcony or patio, and tv.
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