Novotel Newcastle Airport
Top rated by guests





8.8Excellent
(1,803 Ratings)
"Lush furnishings and plenty of space"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
With free WiFi, the Novotel Newcastle Airport Hotel contains a stylish restaurant and bar. The hotel is a 5-minute drive from Newcastle Airport, and just 10 minutes’ drive from Newcastle center.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Accessible Parking
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(1,803 Ratings)
"Lush furnishings and plenty of space"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Lush furnishings and plenty of space
9.0 / 10.0
Excellent room lovely and clean and spacious
Breakfast was nice however was running low on few things
9.0 / 10.0
Gary on reception was the best customer service I've came across in 30 plus years, was so nice and refreshing to have someone with people skills kn the front desk.
The lifts were dated and only one working
8.0 / 10.0
The staff were very friendly. We travelled down from Scotland for my son’s 18th, we were visiting family. One night my son left his phone on the sofa in the lobby and the receptionist had paid enough attention to us to know that the phone belonged to my son, and the following night when he saw us enter the hotel he called to us. I can’t praise the staff enough.
The hotel was quiet. Perfect for us with a small toddler for sleeping.
Small play area downstairs and a pool table so while we were waiting to go out all three kids had something to do (from 3 to 18 years old).
The only problem I had was that I didn’t do enough research and it was a little off track for central Newcastle and surrounding areas where family were so each trip was 20/25 mins, but that wasn’t a hotel problem, it was a me problem for not checking.
9.0 / 10.0
Great staff good bar and clean comfortable bed
Nothing
10.0 / 10.0
The location was perfect! Staff were helpful, it was clean and comfortable
Nothing
9.0 / 10.0
The cleanliness was spotless! The comfort and size of the room, the airconditioning, the separate toilet and shower room, the size of the TV, the mattress and pillow quality, the modern lightning in the room, the design, the floor staff, the communal areas, it was all excellent!!!!
The only thing that would have improved our stay, would be a better breakfast experience. The food was quite low quality, old and crusty, coffee and beverages were not offered and the cooking of hot food was subpar. It was underwhelming, although not bad enough to spoil and overall very pleasant stay.
8.0 / 10.0
Really nice comfortable bed, dog friendly, nice bar and lounge area and good value for money
I guess its good location for the airport but nothing else nearby if you want food or drink (other than a very poor Toby carvery nearly)
It was noisy from other guests at night so we struggled to sleep but not a fault with the hotel
10.0 / 10.0
The staff were lovely and the rooms were so clean.
9.0 / 10.0
Very clean
Staff very helpful
Location good
Lifts were a little clunky and one only appeared to be working.
Front doors slow to open when you approach them. Had to wave etc and walk away from them and back again before they opened.
3.0 / 10.0
Staff were very friendly
A bit too overpriced I think for what I experienced. A bit rough around the edges for a 4 star. Very noisy from other guests. People running and shouting in the hallways and banging on the room door for no reason. I'm convinced the room above me was being used as a bowling alley all through the night...
Beds were uncomfortable with the smallest pillows I've ever seen. Just one each.
Aircon didn't function properly. It was set to its lowest at 19.5 and it would randomly self adjust to 22-23 degrees which is too warm for me.
Had to unplug the phone in the room as it kept making noises periodically which was annoying or would wake me up.
Shower drain was backed up so water leaked and pretty much flooded the bathroom to the point where it came out of the bathroom and soaked the carpet.
I put in a special request for a quiet location before I arrived and this was not considered.
Also upon booking it said there was secure parking but had to pay £6 per day once you arrived, unless you sign up to some marketing email stuff.
I didn't see the point in complaining as the last time I had a bad stay at a different location, the hotel or booking.com didn't give a toss...
9.0 / 10.0
Great location with easy access to all parts of the city. Great breakfast. Rooms are quiet, good size and very clean with a comfortable bed and pillows.
Would highly recommend.
Nothing
9.0 / 10.0
Convenient location
Shower tray did not drain but otherwise good
10.0 / 10.0
Good location, friendly staff, clean and well priced.
N/A
7.0 / 10.0
Good value. Staff all very pleasant and helpful. Comfy bed and pillows.
Safe didn’t work, otherwise no complaints.
10.0 / 10.0
Very nice hotel, friendly restaurant staff
Location
10.0 / 10.0
Welcoming friendly staff. Clean warm & very comfortable stay. Excellent breakfast. Amazing value for money.
6.0 / 10.0
Was quite and staff lovely
Room was cold with draft from window
Dirty marks on curtains and nasty stain on floor. And smell in bathroom
8.0 / 10.0
Nice and clean
Excellent
10.0 / 10.0
Everything about the room is excellent. Love the shower. Room was spacious and the room temperature was just right especially during this winter period when rooms can get overheated. This was perfect. My husband is a cyclists and has an expensive cycle so we were allowed to bring the bike to our room.
Staff were friendly and helpful. I asked for extra tea and coffee condiments and with a smile, they provided us. The location was also perfect as it is only 3 mins from my daughter's place. So thank you for making this stay pleasant. Will come again.
There is nothing I didn't like. All good. Thank you
7.0 / 10.0
Clean , comfortable,staff is really helpful
The toilet didn’t work properly in the room
10.0 / 10.0
Everything
N/a
10.0 / 10.0
Easy to arrange late check in. Lovely comfy bed - as normal. Clean throughout
Nothing
10.0 / 10.0
Distance to the airport
Didn’t have much atmosphere
10.0 / 10.0
Mentioned it all in another review but this hotel is amazing. From top to bottom. Will be back. 5stars*****
N/A
8.0 / 10.0
Spacious & Clean
Only one lift working.
3.0 / 10.0
Close to where I was working, clean and helpful staff
Not as advertised, the website has photo’s of a gym, even a pool
7.0 / 10.0
Very clean hotel with well kept rooms
Very clearly short staffed on the reception with just 1 host and 20 people trying to check in all at once
Also buffet breakfast just doesn't work and if it can't be plated, then at very least a microwave in dining area would have been good as no one likes a cold/barely Luke warm English fry up
8.0 / 10.0
Car park wads not well lit
10.0 / 10.0
Staff were nice
Everything was fine
8.0 / 10.0
It was clean and comfortable
Late check-in…paying extra to park
9.0 / 10.0
Great location, clean and well set up room, extremely comfortable bed, friendly staff, attractive bar/restaurant area. Very good value for money.
The hotel was generally quiet but surprisingly I could hear the hair dryer in the next room just as I was trying to get to sleep. I’m not sure if it would be more noisy if the hotel was busier with guests.
9.0 / 10.0
Clean and comfortable
Good location
Directions
9.0 / 10.0
Signage / directions to hotel could have been better
8.0 / 10.0
Had everything we needed,
Good location straight off the motorway
Really good breakfast and very friendly helpful staff
Nothing
8.0 / 10.0
my room was lovely and clean. I was able to open my window which I enjoy in the evening.
I was not keen on the separate toilet area. It was also really small and difficult to get into and then close the door.
10.0 / 10.0
Great hotel , great value
Nothing
8.0 / 10.0
Easy to access bright modern and clean
Breakfast was excellent and catered for all dietary needs
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Newcastle Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Newcastle Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Newcastle Airport?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
