Hôtel Des Arts
Top rated by guests





8.3Excellent
(1,364 Ratings)
"Clean and comfortable"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Hôtel des Arts is conveniently located just 656 feet from the lake, near the center of Neuchâtel and the funicular railway which will take you to the train station in 3 minutes. Rooms have free Wi-Fi.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(1,364 Ratings)
"Clean and comfortable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Great staff, clean room, and quite close to the city centre.
- Terrible sound insulation - we could hear every step of our neighbour's morning routine. Some sounds travelled perfectly trough the concrete so that each time the neighbours' toilet was flushed or the shower drain was touched, we heard it as if we were in the bathroom with them. It's a big structural flaw for a space designed for sleep; the night was short. The owners must know about the problem, since earplugs were placed on our table.
- The interiors look like a dentist's practice: white walls everywhere and few warm finishes. It's a shame since it must've been refurbished quite recently.
- Better options available at similar prices : the Beaulac at least has nice views and practically identical prices (and it's a 4 star). A relatively small premium gets you La Maison du Prussien with incredible interiors and a good restaurant. I haven't tried them, but I will if I ever come back to Neuchatel.
- I just don't see how the 8.5 is justified at these prices: maybe the competition is limited. I just thought it would be good to know.
10.0 / 10.0
Clean and comfortable
9.0 / 10.0
The staff is superfriendly. Because the hotel was fairly empty they upgraded me to a much larger room. The rooms are not hypermodern, but extremely comfortable and spotlessly clean. The hotel provides courtesy earplugs, but as I was staying on a colder day there was very little noise from outside. The bathrooms seemed fairly new and the room as a whole was immaculately kept. It included a coffee maker and minifridge. The location is amazing as well. The breakfast bar is a restaurant at night with local beers on tap and very fairly priced food.
The breakfast is perfectly fine if it is included in your rate (it was for me). I would not pay for it separately though, as it is mostly prepackaged/pre-prepared items.
3.0 / 10.0
Location only
Shabby bed and awkward room distribution!
4.0 / 10.0
Breakfast
Room is at upstairs, is small then others.
7.0 / 10.0
decent hotel for the money. large room but with narrow hall ways for a wheel chair.
breakfast was awkwardly spread across the dining room and no staff came to check if i needed anything, which was unfortunate but other then that! stay was good
staff in dining area could’ve been more attentive
9.0 / 10.0
In my case, the experience exceeded my expectations, as I had booked a single room, but ended up staying in a double room. Overall, everything was of high quality.
The breakfast selection could be wider, including some fish. The room is not equipped with air conditioning, which may be inconvenient in hot weather.
10.0 / 10.0
Clean, close to the lake and the city, surrounded by good places to eat/drink coffee at.
The staff is extremely friendly as well.
Would definitely come back here
9.0 / 10.0
The staff were wonderful. The sheets were so soft. The coffee maker was great, as was the shower. The location, right in the heart of Neuchâtel is perfect. A short walk and you are at the lake - perfect for a refreshing swim.
Merci.
It would be fantastic if there was air-conditioning. I do realise that this just isn't possible everywhere. In this room, the fan was the best functioning one I've seen, so that's good.
7.0 / 10.0
Staff, location, cleanliness, size of room (large)
Could hear noise from street and other rooms (I have light sleep)
9.0 / 10.0
Very friendly and helpful staff. And good gluten free options for breakfast.
Excellent location with nice bar/restaurant next door
Nothing not to like.
5.0 / 10.0
Vending machine with alcohol options
Power in first room was not working. No check was done, but in the end alternative room offered. Noisy at times and aircons in loft rooms very noisy.
9.0 / 10.0
Nice location. Adequate room. Very clean
No air conditioning
6.0 / 10.0
Everything
9.0 / 10.0
The room was spacious and comfortable. The breakfast had a lot of variety. The staff is very kind and helpful. The hotel is also very central and one can reach the center of the town, the lake and the train station within minutes walking.
No particular remark.
8.0 / 10.0
- Great location, close to the center and the lake and close to the bus stop and the funicular going to the train station.
- Clean
- Buffet breakfast was not included but it was worth the price
- The city card that you receive for the tourist tax is worth it (public transport in all the canton and acess to many museums and attractions in all the canton).
- The price was quite high for what it is, and for what seemed to be off-season for tourism, but obviously this will vary depending on multiple factors so you might be able to book it for less.
9.0 / 10.0
Good location close to the Neuchatel lake and 2 minutes by funicular to the railway station. The old town with plenty of bars and restaurant is only a short walk distance.
7.0 / 10.0
Service provided by cleaners
8.0 / 10.0
very clean hotel
10.0 / 10.0
Everything: staff super friendly, nice and clean room, close parking, position.
Nothing
9.0 / 10.0
well located. exceptionally clean and good sized room
10.0 / 10.0
great staff so helpful breakfast was great and fantastic location
10.0 / 10.0
Just great! Location, staff, breakfast, room, everything!
All perfect! Nothing bad to say
8.0 / 10.0
very convenient location
noise
9.0 / 10.0
Great hotel centrally located in Neuchatel. It was my second stay and plan to stay again. I got the same room as previously which was a big plus. Room is decent size, all whats needed is there. Big bonus for coffee machine.
Given its centrally located also means its a bit noisy from the street but they provide earplugs :)
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel Des Arts. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Des Arts pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Des Arts?
We found 12 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and heating.
