Mercure Hotel Koblenz





7.9Good
(2,507 Ratings)
"Big, clean and comfortable room with beautiful view of the Rhine River. Staff were extremely helpful and sorted out our boarding pass printing. Breakfasts were tasty and hot with a chef cooking fresh ..."
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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This 4-star hotel in Koblenz stands beside the Rhein-Mosel-Halle convention center and the Kurfürstliches Schloss castle, on the River Rhine. It offers a 24-hour gym with a riverside terrace, and underground parking.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Family friendly
Safe
Childcare services
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(2,507 Ratings)
"Big, clean and comfortable room with beautiful view of the Rhine River. Staff were extremely helpful and sorted out our boarding pass printing. Breakfasts were tasty and hot with a chef cooking fresh ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
the location the Sauna ,and the gym.
bed mattresses. lumpy and old , not enogh pillows,poor sleep.
The hotel and the bedroom was far too hot.Not able to reduce the heat other than by opening the windows.
Also the buffet breakfast was extortionate ...33 Eur0s,so we went elsewhere.
9.0 / 10.0
Breakfast superb
Big room
Parking under hotel
Near down town 10 minutes walking
6.0 / 10.0
If you get a room facing the river Rhine, the view is fantastic.
I liked the fact that breakfast and checkout are until 12, so no rush in the mornings.
The bathroom looked quite outdated.
Wifi was weak, actually couldn’t connect or have stable internet at all during the stay.
Furniture in breakfast restaurant looked very old.
Some staff members cleaning the tables looked unkempt and they seemed not to belong in a four stars hotel.
7.0 / 10.0
The room was nice, very clean, lovely shower.
We didn’t find the reception staff particularly helpful. There’s no signage outside the hotel to indicate how to get to the old town or the river to catch boat trips. We don’t all use Google maps. We enquired with the receptionist how to find a particular restaurant was and we were told to go to the old town. Out the door, turn left, right or straight on? No map was offered. We took a taxi instead.
Our second question at reception was how to walk to the KD ferry boats. It seemed the girl didn’t know what we were talking about. Again, a sign outside might have been helpful. There are two ferry pick up locations in Koblenz, one on the Rhine and one on the Mosel. We decided to go by taxi to make sure we went to the right one.
10.0 / 10.0
Big, clean and comfortable room with beautiful view of the Rhine River. Staff were extremely helpful and sorted out our boarding pass printing. Breakfasts were tasty and hot with a chef cooking fresh egg dishes. Would recommend.
Nothing too bad to say, only that you couldn't gain access to the river path due to engineering works, but that is out of the hotels control.
8.0 / 10.0
Good location; short walk from the city centre.
Garage for the car.
Good functional room on 9th floor with nice view.
Good breakfast.
The food at the evening restaurant was average.
7.0 / 10.0
Okay location, very friendly staff, clean rooms, good breakfast…
Value for money
3.0 / 10.0
Rude, unfriendly and unhelpful staff and definitely not a 4 star hotel. Air conditioning didn't work properly either.
8.0 / 10.0
Facilities and staff all good.
Secure car parking - we were a group with 5 cars
Breakfast good
Bar closes early on Sunday but at least there is a vending machine
7.0 / 10.0
Great river view, nice linens
On 9th floor couldn’t get room to cool off much despite setting low. Had to use just duvet cover
9.0 / 10.0
Great front desk staff, good service in the restaurant even later in the evening.
It was confusing getting into town on foot, but that can’t be helped due to the location.
7.0 / 10.0
Close to the center. Friendly staff. Good breakfast
Rooms where a little old.
8.0 / 10.0
Breakfast was superb
We had booked a privilege room. We had expected it to be larger.
9.0 / 10.0
Great service excellent staff
5.0 / 10.0
Location ok
I asked that I can park my motorcycle in a closed place when book the room.
I get a reply 2 days after arrival that I can. To late!?!
When we arrived there at the Hotel they told us that we can not use the parking. It’s forbidden for motorcycles and we need to park outside the building.
That’s not what I wanted, the reception man was not nice and willing to look for another solution.
I booked this hotel because they advertise that they have parking.
It’s the first time that I experienced like that at a hotel.
This was very disappointing.
4.0 / 10.0
Nothing
Staff, price, food in restaurant. Breakfast was ok.
8.0 / 10.0
The location and the room were excellent. The restaurant staff were a little lacking in competence.
As above.
8.0 / 10.0
Nice personnel
Nice room: clean and nice beds
Persistence in promoting the breakfast
Could use the stairs instead of the elevator
3.0 / 10.0
Good location ,easy parking
Unhelpful staff ( verging on rude ) No customer service at all.The finesse restaurant advertised on website is only open when they have business functions on , so rather rudely told we could only have something to eat in bar area .
8.0 / 10.0
The rooms were excellent and with a great river view. The pillows, for guests not used to 'duvet' type pillows were not the best or most comfortable, but otherwise the beds were good & the room was excellent.
EUR 22.00 per person for breakfast is completely unreasonable! Outside the hotel EUR 22.95 bought breakfast for 4 persons including tea and coffee.
8.0 / 10.0
the location was great, the hotel was clean, and the staff was friendly
7.0 / 10.0
Overall, everything was ok. Good location, 10 mins by foot to the “Deutsches Eck”.
The building is a bit dated already, and you can see it. Furniture in the room was ok, bathroom as well, but a bit dated. Everything worked though. All towels and bed ware had a little bit of a ‘bit so nice’ smell, hard to describe.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Hotel Koblenz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hotel Koblenz pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Hotel Koblenz?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
