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Oaks Hotel and Leisure Club

Property building

Spa and wellness centre/facilities, On site, Swimming pool

Lobby or reception

View (from property/room), Photo of the whole room, Seating area, Bedroom

Communal lounge/ TV room, Lounge or bar, On site, Lunch, Drinks, Alcoholic drinks

6.7Average

(1,200 Ratings)

"Relaxing with friendly staff ."

Verified guest

Don't miss out! Price and availability may change

6.7 / 10.0

Average(1,200 Ratings)

Hotel in Burnley

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Internet / Wifi and more

About this hotel

Nestled amid 4 acres of landscaped gardens, this renovated Victorian mansion offers attractive accommodations, an effortless drive away from junction 12 of the M65.

Amenities at Oaks Hotel and Leisure Club

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Burnley

city location on map

Nearby attractions

National Trust - Brimham Rocks

Ingleton Waterfalls Trail

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.7Average

(1,200 Ratings)

"Relaxing with friendly staff ."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.7 / 10.0

Average(1,200 Ratings)

Hotel in Burnley

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Internet / Wifi and more

Map of Burnley

city location on map

Nearby attractions

National Trust - Brimham Rocks

Ingleton Waterfalls Trail

Available Rooms

About this hotel

Nestled amid 4 acres of landscaped gardens, this renovated Victorian mansion offers attractive accommodations, an effortless drive away from junction 12 of the M65.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.7 / 10.0

Average(1,200 Ratings)

100% verified reviews

8.0 / 10.0

The waitress in the restaurant.Christy was lovely and did a very good job

The history of the building

5.0 / 10.0

Needs a total upgrade

The staff are wonderful and an asset to the hotel .

Unfortunately very run down though was told being updated due to new management , I’m an ex Burnley resident and years ago this hotel was the most beautiful place . The building is stunning and has fantastic potential when it’s been totally renovated .

9.0 / 10.0

A friendly comfortable enjoyable break

See below- The Breakfast Muffin or sandwich, which was best ever! Needs adding -with a choice of different fillings- to the Dinner menu. Also the staff were fantastic.The lady from Farnworth and her daughter were lovely, going out of their way getting me my favourite Tea-`Yorkshire.` Again this tea should be added to room provisions as standard. All in all, slept well and a Fab getaway! Dog was n`t a problem either and room more than accomodating.

limited food available on dining menu.Not the best choice at Dinner.HOWEVER, Got to be the best Breakfast muffin ever! Thought i`d have a change in the morning and forego the full english,for a breakfast muffin or Barm with bacon and egg on it.Just what the doctor ordered, and i recommend you make this more available,say at dinner, only with a choice of fillings- it would have gone down well(literally).

10.0 / 10.0

Really enjoyable .

Relaxing with friendly staff .

N/a

1.0 / 10.0

If it hadn’t been for the friendly staff I would be asking for a refund

We were very disappointed with our stay :- our bedrooms were to hot and the radiators wouldn’t turn down so we had to use fans in one room three fans The plugs didn’t fit in the holes so couldn’t have baths there was only two plug sockets in each room One bath had to be cleaned out as there was pubic hair in it The door keys on one room kept running which was a problem having to go back to reception And we were going to be charged five pounds a head for swimming with 12 in our family it would have worked out very expensive after a little moan it was agreed to not pay as I had paid in full before the hotel had changed hands I have stayed there twice before and I was very disappointed with the extreme difference.

9.0 / 10.0

Staff were very pleasant and helpful lovely building

The location and the look of the hotel

No lift but only because I had hurt my leg

9.0 / 10.0

Very welcomed and very comfortable. All the staff were exceptional. We will definitely return.

Our room was really comfortable and the bath was exceptional. Breakfast was the best we have ever had and we were looked after at breakfast by Dave who deserves a very special mention for the service he offered us on behalf of the hotel.

Nothing we didnt like.

1.0 / 10.0

Terrible and refused to stay.asked for refund and still waiting and it’s day 3! We left and stayed at Fence Gate Lidge

The area is good with good access for travel

I booked a room with 2 beds and was put in a double room The base of the bed was broken and on looking at the base saw the mattress and OMG, filthy The room smelt and there was no complimentary toiletries for price The pool was ages and tiles broken. There’s an added fee to access the pool now £5 per person The bathroom was dirty and the shower tricked Moved to a room with 2 beds and it stunk of damp dirty washing Bathroom in second room was dirty with no complimentary toiletries. The whole building needs to be updated as it’s shabby, warn and dirty

10.0 / 10.0

Just around the corner from Burnley General Hospital, ideal local, has spa facilities too and restaurant, Rooms are love

Beautiful property, original features, landscape area kept intact.

3.0 / 10.0

It was only one night for work. I would not spend the weekend there.

A good location with plenty of parking. The restaurant was decent with a very hard working and friendly waitress.

The interior is very tired. Beds need new mattresses. There was a bucket in the corridor collecting dripping water which looked like it had been there a while.

8.0 / 10.0

Good stay with few problems

Good location and very helpful staff with problems and late check in and early check out

While swimming in pool a lady poured in a liquid from a jug with warning signs on, so had to leave pool immediately. Also extracharge for pool didn't make sense...we had to change door card every night as it wouldn't work.

6.0 / 10.0

Only us checking in no one else in hotel...means hotel is empty restaurant closed staff sent home.

Location..the grandness of house bathroom big good shower

Being told at checking " there no restaurant open to night because no one was checking in ! So had staff issues sent kitchen staff home" I looked at my friend as we checked in and said obviously we don't count as checking in guests !!! Unbelievable!!! Reception said sorry to disappoint you...looking down... is there anything close to get food? " don't know " .. anytakeaways? Don't know! But if you find any we can loan you plates etc but eat in room ...... WHY was there no message a coming in guest that there's no restaurant open ........ Very disappointed will not stay again .......

6.0 / 10.0

see above

Conveniently close to family

Building etc tired but then discovered it had just been sold so that explains it.

5.0 / 10.0

The places we went too were amazing but I would not stay at the actaul place we were staying again

There was a memeber of staff called Dave who was incharge of breakfast, he was truely a gent and gave us some amazing recommendations of places to go visit. The breakfast food itself was also good. There was also the lady -did not get her name who was working on the Sunday 21st and Monday 22nd who was also very nice and served me a lovely G&T. The night porter gave us a bit of history about the actual building too. The actually building itself is grand and the main lobby os very pretty. The pool area is nice and the staff managing this were nice too just ashame we had to pay when on booking.com it states it is free.

The place is very run down, leaks everywhere and a panel on the window in our room actually fell down on my hisband, luckly it was only plastic. The bath leaked which was annoying and there was a repair of just masking tap which seemed silly and did nothing. There was no mini fridge or safe in the room which I would expect as a standard. On booking.com it states that the use of lesuire facilities including the gym, pool and sauna are free if you are staying there however we were told we have to pay per person for the use. This was a bit cheeky in my opinion, as it seems they had new management who changed this, well in that case make sure booking.com is up to date. Luckly the price was not too bad and was value for money in the pool etc but we only used those facilities the once due to it not actually being included. Lastly the place has a resturant and the night we wanted to have dinner we were not able to due to there not being enough staff on. I understand this can happen but we had traveled back from our day out to have dinner back at tje hotel especially. Would have been nice if they had let us know especially as it was literally just us and one other couple in the whole hotel. Its a shame as I think this place has a lot of potental and history but it feels very much like they have no money and would not be suprised if this place goes under. Some other staff I feel lets the place down as well. Some were very friendly and one lady at reception on the Tuesday, Wed and Thursday when we checked out had no interest in our stay at all, mininmal customer service, just a thank you when we checked out and that was it. Same for the guy on the bar on the Tuesday, he very much looked like he did not want to be there and again minimal customer service.

3.0 / 10.0

wouldn't book this again

The proximity of the hotel to the place I was visiting

Dont serve food on a Monday and the rooms are dated, not what it looks like on the website.

5.0 / 10.0

Adequate

the room was clean and comfortable with every thing but a fridge

as a dog owner needing a room we were located at the very rear of the hotel at the end of a long corridor which felt like we were underground it a small window with no view and little natural light It was a long way to take the dog for tiddles especially in the night No fridge

9.0 / 10.0

Excellent stay

Excellent staff accommodated all our needs great breakfast beautiful building loved my stay

No complaints

8.0 / 10.0

Would stay again

Lovely old building in nice clean grounds

8.0 / 10.0

Stayed in better for less.

We can't fault the friendly staff and food was decent along with location for what we needed it for.

The Room was looking tired and had cracks in the ceiling, had signs of damp on the wall by the window. I have stayed in better hotels for less money.

10.0 / 10.0

Excellent ia all respects

Professionally run, very friendly snd supportive staff They have good gym, swimming and spa facilities Breakfast was good

none

7.0 / 10.0

Standard hotel room didn’t feel very grand

The bed and pillows. Easy booking and check in/out

I brick wall window, fairly dated rooms and bathroom.

4.0 / 10.0

Could of paid lower for travel lodge

Food itself nice

The room was a bog standard travel lodge - prices in the restaurant extortionate (food itself nice) Rooms need updating

6.0 / 10.0

Average.

The room was too hot. It would have been good to have a fan in the room. It was difficult to regulate the water temperature when showering. It is a good location and great gardens etc. I loved the stained glass window. The staff did their best under difficult circumstances. Overall I probably would plump for a Premier Inn if I was to stay in Burnley again.

Room was too hot.

2.0 / 10.0

Couldn’t wait to keVe

Dark hallways access around building very difficult to navigate broken fan turn rug uninviting Lanny and bar by too dark turn wall paper . Old furniture. Too many halls

9.0 / 10.0

Excellent

Location

Nothing

1.0 / 10.0

AVOID AT ALL COST .

Nothing

Everything

1.0 / 10.0

Avoid unless you are happy to pay 7 £ for pool that should be included as part of stay

Poor service and facilities. Very misleading information and pictures from hotel did not mirror actual condition of the hotel

5.0 / 10.0

Crumbling hotel

Lovely receptionist

Decor very dated. Some damp problems. Very aged.

10.0 / 10.0

fab, would definitely stay again

everything was excellent value for money

nothing

8.0 / 10.0

We enjoyed our stay and our evening meal in the restaurant.

Great value for money

Looking a bit tired but you can;t complain given the price bracket

8.0 / 10.0

Friendly hotel with a pool

The staff were super friendly and helpful. There was a leisure club with a pool and sauna, etc. Sadly, we had no time to use them, but they looked good.

The basin sink drain was a little clogged but the staff were very grateful we told them saying they wouldn't know these things unless guests told them - so only a small negative.

4.0 / 10.0

Wouldn't stay again

Plug sockets didn't work in room and the dressing table. Bathroom door didn't shut, carpets taped together with duck tape wall paper was ripped, was noisy at 4am, room was dated no pole to hang my dress up on designated hook, tvs didn't work.

7.0 / 10.0

Comfortable

Very clean,food was good also,staff very helpful

Check in desk chasing me for payment when it was already paid for.

10.0 / 10.0

Staff very friendly

Very friendly staff. Very helpful.

1.0 / 10.0

Not worth a penny.

External views looked nice. Lovely architecture.

Unclean room, expensive for a dirty room which hasn't been renovated since 1940. Broken bed. Cobwebs everywhere. Musty smell. Felt like a needed a bath in bleach.

2.0 / 10.0

Really poor. Food terrible no hot water and facilities were extremely basic (I expected this though)

The staff were friendly

The place was very run down which I expected. What I did not expect was how poor the service was in the restaurant and how poor the quality of the food was. It took nearly 1 hour just to receive our drinks at dinner. Breakfast was nearly inedible. We had no hot water in the morning and so had to have cold showers.

10.0 / 10.0

Excellent value!

Love the quiet location...it was lovely to actually have a proper night's sleep in a hotel for a change. The room was clean, well stocked, and even cool, despite the heatwave. Friendly welcome at reception and use of leisure facilities including sauna and steam room was an added bonus. Overall feels excellent value for money.

Really having to stretch for something I didn't like...I guess if anything, stop the constant dripping sound in the bathroom?

6.0 / 10.0

Ideal for our needs on an overnight stay

Staff very pleasant

Seems hotel is between owners and clearly needs upgrading

6.0 / 10.0

Was good but not the food

The staff were very curtious and pleasant the rooms were clean and keeper clean during stay things sorted immediately when pointed out

Evening meal very limited options very slow service breakfast two days no chef very slow service forgotten about one morning waited over 40 minutes after ordering two poached eggs

10.0 / 10.0

Perfect thank you very much

Everything from reception u was absolutely on the ball with our requests having a 8 month old grandson with us and the guy on duty leisure club absolutely brilliant could not thank him enough

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