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Novotel Rotterdam - Schiedam

Property building

Property building

Property building

Bedroom

Bedroom

7.1Good

(2,003 Ratings)

"Fabulous staff"

Verified guest

Don't miss out! Price and availability may change

7.1 / 10.0

Good(2,003 Ratings)

Hotel in South Holland (province)

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

With its private garden, outside terrace and outdoor swimming pool, this renovated hotel offers a peaceful base near Rotterdam. Guests can benefit from a late check-out on Sundays.

Amenities at Novotel Rotterdam - Schiedam

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of South Holland (province)

city location on map

Nearby attractions

Van Gogh Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.1Good

(2,003 Ratings)

"Fabulous staff"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.1 / 10.0

Good(2,003 Ratings)

Hotel in South Holland (province)

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of South Holland (province)

city location on map

Nearby attractions

Van Gogh Museum

Available Rooms

About this hotel

With its private garden, outside terrace and outdoor swimming pool, this renovated hotel offers a peaceful base near Rotterdam. Guests can benefit from a late check-out on Sundays.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.1 / 10.0

Good(2,003 Ratings)

100% verified reviews

3.0 / 10.0

Dont book

Upon arrival, the staff seemed extremely uninterested, as if they didn’t want to be at work. Most of the employees appeared to be students, and their attitude reflected that — very unprofessional. We had booked the Executive Double Room with one double bed. After checking in and arriving at the room, we discovered that we had been given two single beds pushed together. This was never communicated to us during check-in or beforehand. We went back to reception to request the correct room, but instead of a solution, we were told they were fully booked and that this was “the only option.” We paid for a room with one proper double bed, so the room we received felt more like a downgrade than anything else. When I asked why this wasn’t communicated in advance, the staff gave a very dismissive answer: “It was busy.” There was absolutely no sense of hospitality or willingness to make up for their shortcomings. The rooms are also extremely noisy — when someone leaves their room and the door slams shut, it sounds as if it’s happening inside your own room. This caused us to wake up multiple times during the night. To make matters worse, the towels were not clean. I’m used to hotels providing neatly folded, fresh towels, but these were already poorly presented, and once unfolded, 4 out of the 4 towels had makeup stains and other marks on them. Overall, this is genuinely the worst hotel I have ever stayed at. If you’re looking for a place to stay in this area, I strongly recommend going across the street to Van der Valk Schiedam instead.

1.0 / 10.0

Should not be in chain of novotel

Nothing

Everything

8.0 / 10.0

Great value for money

Room is good, breakfast is nice, location is perfect

Bar staff were rude and have an attitude when talking. Is a male he need to be more approachable when talking with guest and use a soft tone

10.0 / 10.0

Great stay

Fabulous staff

Corridor carpets a bit grubby

4.0 / 10.0

“A disappointing stay due to poor cleanliness and hygiene standards.”

“Absolutely ridiculous – the hotel keeper personally told us they only change the bedsheets every 3 days, even though there were multiple guests using the room!”

“Overall fine, but the slim lady at reception was rude, and the lack of room cleaning caused my daughter to break out in hives and rashes.”

5.0 / 10.0

Basic, clean and good for commuting

Small but clean pool area and small and clean rooms on arrival

Cleaning during stay was poor and needed continual prompting. Breakfast was very pricey.

7.0 / 10.0

Great breakfast!

Great breakfast! Decent place to stay.

AC did not work in any rooms. Rooms were hot and stuffy.

8.0 / 10.0

We stayed one night only so didn't have time to see everything the hotel has to offer.

Comfortable bed and warm blankets. The room is big enough for 3 people.

Quite far from the centre and any restaurants.

1.0 / 10.0

Not recommended 2025

The food in the restaurant

Everything

7.0 / 10.0

reasonable ok

REasonable satisfied

The Televison had not much channels , The hallway to the rooms had some dirty spots on the carpet , The airco was blocked on 20 degrees (too hot)

4.0 / 10.0

Watch out for the extra fees

Good location

They lure you with low prices but then charge you 10€ for parking which is not common so far from a city center. The breakfast costs a whopping €24. Old hotel, a bit worn out. Could have slept at vd Valk for same price which is far better.

8.0 / 10.0

Family stay in Rotterdam /Schiedam

Convenient location when driving, parking at a reasonable rate, adult excellent bed (not the sofa bed, though!). Common facilities. Children facilities (playground, kids room)

Breakfast is overly priced, rooms are a tad small.

8.0 / 10.0

Good experience

Very easy accessible

Rooms are a bit smaller for family

4.0 / 10.0

Very nice rooms but beware of extra costs

Good facilities, clean, nice room and comfy bed.

Was informed on arrival that we had 47€ to pay on arrival after paying in full on booking. Paid via Booking.com for 2 nights. To my surprise there were 10€ per day parking fees and other various taxes and room servicing charges on top of that. Ended up paying nearly 1/4 extra of the entire stay which was sprung upon us when we arrived. Very disappointed. For the price we ended up paying in total, we could have stayed somewhere nearer the city. Nice hotel just a shame there are extra costs which we were unaware of when booking. Will not be staying at a Novotel again and will be thoroughly checking bookings in future.

1.0 / 10.0

Terrible

0

During my stay at the hotel, the smell in the room was unbearable, especially from the mattress, and the floor was dirty. It seemed the room hadn’t been cleaned. We asked the receptionist, who told us, “What I kan down?” On top of that, someone I met in the parking lot told me their room window wouldn’t close. Honestly, for a 4-star hotel, I’d give it just 1 star.

8.0 / 10.0

Good

Room was really really clean Staff was polite Really nice bar Beds really big and comfy

We booked for a family room + a baby cot but only at arrival we were told max number of people in a room was 4 and the baby cot was going to be in another room in our booking (we traveled with 2 family members)

8.0 / 10.0

Experience was good

Good

Good

2.0 / 10.0

Disappointed

Rooms were quiet dirty, the coffee machine was not cleaned and it was very very dusty, I asked the receptionist but no one came to clean it. We stayed 2 nights and our bathroom was not cleaned either

Dirty rooms. There were crisps on the floor and the bathrooms were not cleaned neither the coffee machine

9.0 / 10.0

Superb

Mind extra charges at the spot such as service fee, city tax fee, parking fee etc. It was unexpected. Usually extra charges information should be in front page before making reservation otherwise it would be difficult to say no and leave the place:-)

Extra charges without information before hand.

5.0 / 10.0

Given a choice I would not stay there again.

I liked that the hotel was right next door to where my conference took place. Additionally, the staff was able to secure me an Uber before I managed to do it myself. Furthermore, the staff at the bar was friendly.

Given that this is a four-star hotel, I had expectations of what the stay should have entailed. Unfortunately, many were not met, and in my opinion, this is not a four-star hotel. At most, it is a two-star hotel. 1. The staff at the hotel rarely replies to emails. 2. Upon arrival, myself and three other guests wanting to check in were made to wait in line for 34 minutes. This was unacceptable since they had three people behind the counter, but all avoided making eye contact with any of us. 3. My room's fridge did not work, and the smell that came from it was disgusting. 4. My TV was missing a cable. 5. The coffee facility in my room was inadequate. Every night after returning from the conference, I had to go back down to reception and ask for coffee and milk, seeing as these were not stocked up during the day. The one evening, the staff member said I had to go enquire from the bar since she did not have sachets. I obliged and asked the bar. They also did not have. Back, I went to reception, and I was told that she would now have to go up to housekeeping to find me coffee. I was made to feel as if I was the burden, but surely asking for coffee should not be an issue. 6. For two days of my stay, my room was not attended to during the day. My empty coffee cups were not removed. I had to go ask for clean cups. My dirty glass in the bathroom was not changed throughout my stay. 7. The quality of the bath towels is not what you would expect from a four-star hotel. Very thin and well-used.

9.0 / 10.0

Superb

fitness room

9.0 / 10.0

Beautiful Hotel

It was a very nice hotel, our room was great, there were alot of people that were checking in that day, so cannot blame the staff but it took us 45 mins from the time we got into the hotel to actually be able to get into the room. Overall the location and facilities at the hotel were very nice!

10.0 / 10.0

Exceptional

The hotel had comfortable beds and more

4.0 / 10.0

The staff are friendly but where's the management.

Staff friendly. Breakfast was nice but hard to get a table, so many guests.

Air conditioning not working still. I stayed in June not working since then. They don't tell you this when you book. Management never seem to be around. When booked with booking.com was quoted 397 euros and check-in charged 536 euros. Only realised I was over charged when complaining about air con overheard lady complaining about being over charged. I did manage to get 80 Euro refund, but would never have stayed here if I was informed air con not working.

8.0 / 10.0

Nice & fine

Very accommodating

The Shower room.. it gets wet all over the floor of the bathroom when someone takes the shower

6.0 / 10.0

It was okay, but I wouldn't recommend it to anyone.

The Rooms are clean, and the parking lot was nice, the hotel is family friendly with indoor place space and outdoor play ground, also some tables in the lobby in case you got food from outside and doesn't want to eat in the room.

The kettle in the room was dirty, it needs cleaning, there was no water bottles in the rooms during my whole stay, and when asked the reception about it they told me tap water is drinkable, i do respect this, but in all my travels all hotels had water bottles in the rooms, so I had to buy water from the supermarket and bring it with me, Also there was no express laundry/ironing service avaible, and when I requested an Iron to iron my cloth i received an ordinary iron instead of steam iron, it was hard to iron linen clothes, I think they should have steam iron like most hotels.

8.0 / 10.0

Wonderful stay in Rotterdam

I liked the cleanliness , the place was amazing and quite and I loved the breakfast

The availability of the room service in the evening was poor ..it was not instructed on the website that we can't get room service at night and we needed extra things for the kids and that was not POS .then it was told to us that we.needed to put it in the remarks on the Web site wich we didn't see anywhere when we were booking

1.0 / 10.0

Booking was confirmed howevr upon arrival there was no room for us!

We booked this hotel for 2 adults and 2 children. Novotel confirmed that our late arrival was no problem. When we arrived at midnight we were told that there was no room for us and the hotel was fully booked! We told them that our booking is confirmed and you have even confirmed our late arrival, so how can it be? they told us it was a mistake and they could nok do anything! So we were standing in the middle of the night with 2 kids and were beeing thrown out of the hotel! We then asked to talk to the manager and the employee told us that he had already contacted her and gave us a business card with her number. We asked him to call her in front of us! so he called and then they called anothere hotel and we were given a room there. Very BAD service , is this really the way you treat your guests??? If the mistake is yours then the solution should also be yours!!!! We are NEVER booking Novotel again!

4.0 / 10.0

Not a good place for vacation

Breakfast is modest and often limited in quantity.

Find more items for breakfast, and quantities that correspond to the number of guests

7.0 / 10.0

Good

Swimming pool, spacious

Had to pay for parking in addition to hotel fees

10.0 / 10.0

Excellent guaranteed standard known from this hotel chain.

A high standard expected and provided from the Novotel chain.

Nothing to say here.

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