Camping Pods, Birchington Vale Holiday Park

Everything

Great staff Great location

Lack of staff Poor service in restaurant Overpriced food and drink Dirty shower block in need of a clean round the widows, fix broken urinals and fix broken shower my 9th and last year here

It was very comfortable and it was fun but I think as you have electricity you could have a small fridge or something so you could have some food to hand without having to use the restaurant all the time.

The cabin was good bar what I wrote about the fridge, but the bathrooms were very dirty and didn’t get cleaned for a few days.

It was centrally located and the reception staff were welcoming. The pos itself was good value for money.

The showers were appalling. You had to keep pressing a button for a brief burst of warm water before it switched off again. They looked as though they hadn’t been cleaned properly for weeks. On the first day, the shower tray filled with water and I found myself standing in it alongside what appeared to be a bloodstained sanitary pad. On the last day, the tray filled up again, even though I had seen cleaners in the shower block. The facilities were covered in cobwebs and felt filthy. To top it off, I saw a huge rat outside in the middle of the night. The whole experience was revolting. The park itself was in a great location and the staff were friendly but the shower experience ruined it - they seriously need to do a deep clean!