WoodSpring Suites Merrillville





5.6
(198 Ratings)
"It was good"
Verified guestDon't miss out! Price and availability may change
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Located in Merrillville, 4.8 miles from Deep River Waterpark, WoodSpring Suites Merrillville has accommodations with free WiFi and free private parking.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
5.6
(198 Ratings)
"It was good"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Clean, organized and the staff were nice
It had a weird smell in the lobby area near the elevators but it could be from what people were probably cooking
5.0 / 10.0
The bathtub was dirty we had one face towel and no bath towels
Bathroom wifi the smell
1.0 / 10.0
This property was not at all how it was portrayed. Very poor condition & service, front desk representative was eating while checking me in and sent me to a soiled room, morning shift rep was over 10 mins late coming in to process my check out the following morning. There was a cockroach infestation & no one was taking calls or answering on the urgency line provided to let them know to change my room after checking in. Early checkout phone line was not available. Horrible experience I will be reporting.
1.0 / 10.0
Chair was torn about
10.0 / 10.0
It was good
N/A
1.0 / 10.0
Nothing, I made reservations online to show up at the hotel and there was no one working. At the front desk so I wasn’t able to get the room I paid for
Everything! I never stayed at the property
3.0 / 10.0
The room smell really bad and it was not clean it was food left on the floor from the previous guest I just wasn't happy and toilet constantly ran
1.0 / 10.0
Absolutely nothing.
The property was filthy - vomit in the stairwell and ketchup splattered on the light fixture filthy. The air conditioning did not work and it was 90 degrees outside. The staff member was unhelpful and distracted by his own phone. Truly horrible. No one slept, I wish we had left and asked for a refund.
2.0 / 10.0
Nothing
Dirty room, have to return own towels, never comes to clean your room, kitchen set up but have to pay extra for kitchen items. Bathroom always smelled like cigarettes even in a no smoking room. Pets stay here. Guest have them outside without a leash.
1.0 / 10.0
Location was very nice
Workers did not try to accommodate us as paying customer's. Rooms was not cleaned . Could not get clean towels and no toiletries. Ended up going to locals stores to get what we needed.
6.0 / 10.0
The facility was clean
It had an odd smell, the blanket was where the top sheet was supposed to go and semen and hair was dried on the sheets and the front desk would not send anyone to change it
2.0 / 10.0
Not much of anything...A/C worked at least
Armchair looked like it was pulled out of a Goodwill dumpster.
Toilet wouldn't flush, even with turning the water on and off. I had to fill the tank with a trash can full of water to get it to flush.
The TV remote was broken and wouldn't even hold a battery in it.
Blinds were broken and couldn't be opened or shut, they were just stuck in the middle.
The wi-fi didn't work at all, I had to use my mobile Hotspot instead.
Staff wasn't friendly at all to me or anybody else.
No tissues in the bathroom (not a real deal breaker, just shows how little this hotel thinks about its guests.)
The entire hotel smelled like it was a smoking-only hotel until about a year ago then suddenly became non-smoking....
1.0 / 10.0
Nothing
Unprofessional, my reservations was canceled & I was there shortly after 3pm & an employee had canceled my reservation without me knowing & it was a holiday weekend.
7.0 / 10.0
It was clean
The location is kinda sketchy. A lot of street people
5.0 / 10.0
Good staff
Noisy and had a musty smell I'm loby
1.0 / 10.0
Nothing!
The room was filthy, the furniture was broken, and there was the smell of cannabis in the halls. Plus, once I saw the condition of the room, I could not reach any hotel staff to check out. I planned to stay for nine nights from 4-11 to 4-20. I checked in at 9:30 p.m. on 4-11 and checked out at 9:00 a.m. on 4- 12.
1.0 / 10.0
Unfortunately, I only like how the building looks & the security cameras.
I went to the hotel and I couldn’t get in the building because the doors were locked. Although I can’t get a refund can I at least stay for 1 night as I paid for?
1.0 / 10.0
They had no breakfast
Everything
8.0 / 10.0
I don't think there was a breakfast offered.
Smelled like dogs in the elevator
4.0 / 10.0
The staff was friendly at check-in and the lobby seemed secured to hotel guests with key cards.
It was a non-smoking hotel, yet you could smell cigarettes and Marijuana throughout the hotel and in our room. We are non-smokers and the smell of cigarette was strong enough to cause breathing difficulty. And I'm pretty sure we got a contact high from the Marijuana (which is illegal in the state we stayed in). Upon check out, a metal enclosure was down and there was no instructions on how to check out or what to do with the room key.
10.0 / 10.0
Cleanliness
Nothing
8.0 / 10.0
Like how neat the place was and that they allow me to check in early without charging me an extra fee.
The sink in the bathroom was clogged up it went down real slow and then at the bottom of the toilet was urine, which means someone didn't clean up the room as well as they should have.
3.0 / 10.0
The location was great and lots of places within walking distance.
We arrived at 7PM after riding 10 hours on motorcycles. Our room wasn't ready. We waited for it to be cleaned for appx 1 hour.. When we went into the room, it smelled of heavy chemicals. When we pulled back the sheets, they hadn't been changed. There was dog hair, wrappers, and coins in one of the beds. Very black footprints on the other.
We had to change the sheets and clean the floor. Everything was completely sold out in the area or we would have left. The hotplate was on in the room and it appeared that staff lived there and we may have taken his room.
6.0 / 10.0
Bed was comfortable. AC worked.
Cop parked out front. Key access from front desk to rooms? Why? Broken, as in literally flopping around faucet in bathroom. Floor was dirty. Clock didn't work, usb didn't work. Noisy, people up and loud at 3am, in hall and room above us and outside. Would be nice if they did some maintenance. Sliver of soap provided.
10.0 / 10.0
The customer service from the staff was exceptional. They were very kind as well as knowledgeable with a willingness to assist me. Should I need to go back to this area again I will definitely stay at this hotel and I highly recommended it.
DNA
10.0 / 10.0
1st floor accommodations due to my disability was very much appreciated
Mattresses are very firm, not to my liking
3.0 / 10.0
The staff was very friendly and pleasant. The room was spacious and the door to the bathroom was wider than i expected which was nice, good hanging space & drawers for my clothes and the night stand was perfect for my cpap machine, I liked the USB port on the light and the accessible outlet plug for my cpap machine.
The floor in my room was dirty, I had to wash my feet before going to bed. The hallway carpet had cracker crumbs on it near my door and they were never vacuumed while I was there for 4 days. I could hear conversations from the next room as well as the television. The mattress was too firm and the pillows were flat. I was not given a hand towel or Kleenex in the room. The toilet paper was too rough. The smokers would smoke near the entrance and I could smell the smoke through the air conditioning vents on the first floor.
9.0 / 10.0
location
10.0 / 10.0
Everything!
Nothing
1.0 / 10.0
nothing
it was nasty. They have bedbugs and the tube water was going out slow in it smell like weed
7.0 / 10.0
Availability and prices were affordable.
I did ask for a sofa bed and didn't get it. Other than that, it was okay.
7.0 / 10.0
Convenient new location.
No pillow cases and no batteries in television remote.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at WoodSpring Suites Merrillville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is WoodSpring Suites Merrillville pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at WoodSpring Suites Merrillville?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
