Old Hall cottage

Excellent location, layout and comfort of the house, and good local facilities such as pubs and restaurants. Also good location for walking.

There was an issue with the heating, in that the thermostat did not turn on the system, and there was no heating schedule. Now that summer is over, this does need attention as the house was quite cold on arrival. If the thermostat is not changed, there needs to be clear written instructions on hiw to use the boiler switch. Having said this, Helen and Jim were extremely helpful and willing to come to the house to sort out the problem. As a general comment, a handbook, or written guide to the house facilities which is quite common in similar accommodation would be useful.

Location, Nice house

The heating had to be rebooted many times while we were there the owner helped us with this twice but it wasn’t fully functioning. The house felt unused and damp when we arrived. There is no extraction fan in the kitchen so the smoke alarm was triggered. The smoke alarm in the kitchen area has been broken off which seems dangerous. The flooring in the downstairs shower room/toilet didn’t fit and there was no window or extractor fan in that room. The lights throughout the house are chandelier style and they were all covered in dust. There were at least 3 lights which the bulbs had gone and not been replaced. We bought new batteries for the heating controller and weren’t offered our money by the owner when she came to ‘fix’ the heating. No towel in the toilets. A cheap packet of biscuits were left out for us. This was a very expensive 2 night stay and we weren’t impressed by the care of the property.

The position was ideal for staying in hope. The beds were very comfortable.

Unfortunately the property had not been prepared/cleaned on our arrival. I contacted the owner who dealt with it immediately. However we then had to vacate the house for over an hour in order to allow the lady to sort it out. Which isn’t what we really wanted to do as soon as we had arrived. Fridge wasn’t very cold and didn’t get colder over the weekend. There was no freezer compartment therefore we couldn’t have ice for drinks etc. the weather was hot too. We bought a bag of cubes from the spa shop on the first evening. Until they all melted. Non left in shop for second evening. Crockery, Pots and pans were dirty. I know this is the fault of previous guests. The cutlery drawer was also dirty. No hand soap in downstairs loo. We bought some. Old/dirty washing up sponges provided. Non new available. We bought some. Kitchen tap drips constantly. Used paint pots under the sink Ceiling light in bedroom not working. No shower curtain in main bathroom so having a shower was difficult also the Shower holder didn’t stay up. No hand soap in main bathroom. Bathroom shelves rusty

The property is great, such a beautiful area. Shower pressure is amazing! We were there to attend a gig in Manchester with friends who live in Hope and it was well needed by the time we got back. Everything was clean, having the washer and driers was great too. Great breakfast options a few min walk away from the front door and the small village shop was also really convenient.

Only downside - the bells from the church across the road rang on the quarter hour very late into the night and started again very early, plus I think they were practicing on the Sunday morning?? So just a heads up if you're a light sleeper you might want earplugs for that.

Great location for walking in the Peaks and very handy for local pubs/restaurants.

Unfortunately we found the cottage to be quite dirty inside, particularly the kitchen, and there were a few items of disrepair e.g. the upstairs shower holder was broken which made showering difficult and there was no shower curtain so the whole bathroom ended up soaked. The booking.com page also says pets allowed but the house rules inside the cottage say strictly no pets - it's lucky that this didn't affect us because I very nearly brought my dog. Also be aware that there is a fridge but no freezer.

Excellent location for hiking the area. Near loads of options for food. Well setup kitchen, mud room. Nice decor.

Very little loo roll on arrival.

Located in the centre of the village, next to a nice pub & cafe. Comfy bed.

It was cold downstairs despite using the log burner , they advised that guests could not change the thermostat . We were well clothed but still uncomfortable sitting on the sofas in the evening. Small details - there was a curtain over the back door (with a wonky rail!) but not the front which has a powerful draft. The key to the front door is tricky - we noted a screw on the inside handle was loose and at an angle - we didn’t have a Phillips head to tackle it . Exposed rawl plugs evident beside the bath but no shower screen - one of the reasons we had chosen this property over others was because of the 2 bathrooms but couldn’t use the over the bath shower for fear of flooding ! The kitchen tap has a powerful drip - one washing up bowl full collected in 6 hours & the second sink’s drain was not connected but wasn’t noted as out of use - we could have made a real mess. It’s an old cottage but the light switches were crazy & it took our 2 days to work out how to switch on various lights. No coat peg but the front door so you traipse through the house with wet clothing . No peg on the backs of the bathroom doors to hang your pyjama whilst washing. Broken heat/ smoke alarm in the kitchen. Bits of the pendants from a glass light shade loosely in a box up stairs on the window sill. No accessible plugs next to the upstairs beds ( to charge the devices etc) in sight and the bed in the larger bedroom is positioned against a wall on one side and the slope of the stairs on the other- without a bedside table to stand a glass of water on . The mini chandeliers need their cobwebs removing . None of the ‘nice’ touches we’ve had from previous hosts not even a welcome biscuit or tea bag & given the price for the cottage out of season this felt parsimonious . Not great if you were arriving after the shop had shut & without supplies . There’s also black mould in the corner of the downstairs shower .

Excellent location and comfortable well equipped house.

Communication prior to our stay was difficult, we needed to change the number on our booking but couldn't get any response. Also mixed instructions about pets, details on booking.com says they are allowed but other pages say not and rules left in the house say not - needs clarifying.