ONSEN RYOKAN YUEN SHINJUKU

This hotel was run by a very charming team. It was situated in a very lively neighbourhood but was sufficiently tucked away to be quiet. Nice spa.

Lacked breakfast facilities and the room was a tad small. The duvet was far too small.

Fabulous property - super clean, modern but with a distinctly Japanese feel. The onsen was amazing and the staff super kind and helpful. Rooms are not large which is typical of Tokyo but have everything you need.

Loved this hotel. The onsen was so wonderful. The view from our room was spectacular, and the bed was very comfy. The Japanese breakfast at the hotel was one of my favorite meals of the trip. Loved having a 7/11 right across the street for early morning coffee needs. The location is a bit of a walk from Shinjuku and transit, but it’s in a nice, quiet neighborhood.

Having to walk 10-15 minutes to the nearest transit station was a bit of a convenience.

The view from the onsen on the 18th floor was nice. Free ice cream was a nice perk.

Far and away the worst hotel we stayed in and worst value during our entire three week trip in Japan. Rooms were smaller than average even compared to other stays in Tokyo. No room safe, no ability to control lights other than from beds which were on floor, fridge wasn’t cold, shower was smaller than normal, no space for bags, so closet, bright lights outside window, shades for window inadequate, loud hallways and noise between floors. Location isn’t the best and you need to walk 10-12 minutes to closet station. Onsen was worse than other hotel chains like Mitsui Garden (which is cheaper, better locations, and better equipped rooms). Staff was less friendly than every other stay. Rooms were pretty beat up (we had a randomly screw sticking out of wall where I assumed a picture or wall vase used to be).