Hôtel Chez Jacqueline

Hôtel situé au premier étage. Chambre climatisée, calme. L'hôtel est situé non loin de la gare et d'un petit parc. Le centre ancien était accessible à pied. Personnel à l'écoute.

Seul bémol, le climatiseur faisait un étrange bruit répétitif durant la nuit.

The room itself had no carpet, was modern, simple, clean, had air conditioning, had windows that could stay open through the night if you preferred, was cool in temperature even though I had a third (fourth) floor room, and Marc at the reception desk and hotel manager was exceptionally helpful. He was also very prompt in responding to questions I sent to him by email or if I called him by phone. It was also a safe place to stay and it was very convenient and close to the train station and it was also close to very good restaurants and the heart of the old city. You could use it as a base to walk back and from museums, restaurants, cathedrals, chateaus and other sites throughout the day.

Klantvriendelijke ontvangst. We kregen hulp met de koffers bij de (inderdaad) smalle trap. En ondanks dat we niet voor ontbijt geboekt hadden en ons ‘‘s ochtends bedacht hadden was het geen enkel probleem. Zéér vriendelijke man en heel behulpzaam.

Ik snap dat mensen afknappen op het smalle trappetje maar in de recensies staat dat al meerdere keren vermeld. Dus boek dan lekker wat anders. Voor mij was het in elk geval geen enkel probleem.

The hotel was in a very central position next door to a good restaurant.

The hotel website mislead us saying that it had parking. It didn't, it relied on street parking which was an absolute nightmare. Had to park a long way off and carry heavy bags in the pouring rain, only to be confronted with a long climb up the stairs which again hadn't been disclosed. The reservation was dependant on responding to an email from the hotel after booking and paying for it. Just by luck we arrived about 60 seconds prior to staff departing, otherwise I think we would have been sleeping in the car. There may have been some clever way of accessing the room via an app, but I would never stay in a hotel that relied on technology to access a room.