"What a pleasant and comfortable hotel just down the street from the train station. In the am walked into the lobby and discovered a delicious breakfast. Coffee, croissants, ham, cheese, baguette , ja..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hôtel Chez Jacqueline is offering accommodations in Tours, 984 feet from the train station. Conveniently located in the Old Town district, this hotel offers a bar and a restaurant. The property is 0.7 mi from Hotel Goüin Museum.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.1Excellent
(1,023 Ratings)
"What a pleasant and comfortable hotel just down the street from the train station. In the am walked into the lobby and discovered a delicious breakfast. Coffee, croissants, ham, cheese, baguette , ja..."
Hôtel Chez Jacqueline is offering accommodations in Tours, 984 feet from the train station. Conveniently located in the Old Town district, this hotel offers a bar and a restaurant. The property is 0.7 mi from Hotel Goüin Museum.
Amenities
Air conditioner
Internet / Wifi
Parking
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.1 / 10.0
Excellent(1,023 Ratings)
100% verified reviews
8.0 / 10.0
Great location
Great location
All goid
5.0 / 10.0
As expressed the room was inline with our expectations for a budget hotel, the rest was a nightmare!
The hotel was in a very central position next door to a good restaurant.
The hotel website mislead us saying that it had parking. It didn't, it relied on street parking which was an absolute nightmare. Had to park a long way off and carry heavy bags in the pouring rain, only to be confronted with a long climb up the stairs which again hadn't been disclosed. The reservation was dependant on responding to an email from the hotel after booking and paying for it. Just by luck we arrived about 60 seconds prior to staff departing, otherwise I think we would have been sleeping in the car. There may have been some clever way of accessing the room via an app, but I would never stay in a hotel that relied on technology to access a room.
3.0 / 10.0
The services definitely need be updated
The electricity power was on/off for more than 10 times in three hours period from 7pm to 10pm. Which is absolutely unacceptable.
8.0 / 10.0
A good place to visit or pass through Tours
Hotel very central. Room spacious and well decorated. Everything necessary provided. Staff welcoming. and helpful
Nothing. A very positive experience. I I will go again and would recommend it as a stay for visiting or passing through Tours.
10.0 / 10.0
Charming, Immaculately Clean Local Hotel. Gladly Stay Again.
What a pleasant and comfortable hotel just down the street from the train station. In the am walked into the lobby and discovered a delicious breakfast. Coffee, croissants, ham, cheese, baguette , jam, and yogurt.
Absolutely nothing to not like. Rooms were spacious, comfortable, sparkling clean w great bedding and multiple pillows.
8.0 / 10.0
Fab location with very good staff
This is a small hotel in an excellent location. The pleasant rooms are basic, but clean and comfortable. Good sized shower. Staff all excellent: very helpful and friendly.
There was an odd noise at intervals during the night. Towels a little aged, but perfectly acceptable.
8.0 / 10.0
Good location. Quirky little place.
Central location and so we could walk to all parts of Tours we wished to see.
Comfortable bed in adequately sized bedroom. Good shower and spacious cubicle .
Pleasant little breakfast room with adequate cold buffet.
Only one dislike. No door on the cupboard in the en suite, housing plumbing, electrics and general services. Not a pretty sight.
Other comments. Hotel entrance is just a house front door onto the street so easy to miss. Characterful creaky narrow wooden staircases. 1 flight to reception, Further 2 flights to our room. I'm a fit 74yr old and so could manage. A customer with any physical or health disability would struggle. There is no lift.
1.0 / 10.0
Tours France is a dump!
The manager was nice and frown but not helpful
Old. Dirty. Unsafe. Smelled. No elevator. No air conditioning. 4the floor walk up on a tiny spiral staircase in the heat. No air! No fans! No AC! The rooms smelled of must and cigarettes!
8.0 / 10.0
Small but clean place to stay right next to the train station. Nothing fancy, but comfortable.
Location is right next to the train station we needed to take for the next leg of our trip.There is an excellent restaurant next door owned by owner of hotel. The staff was wonderful-Mack. A nice typical BNB type breakfast.
Room is very small. The entrance hall needs refurbishing. There are little things than can be done to make this place better. Example—the plants outside the window where we had breakfast were dead. Would make it more quaint to see a few flowers there. A Nespresso type coffee machine would be welcome for the early risers.
8.0 / 10.0
Very good value, central location
Location is excellent, just a few minutes walk from the central train station/city centre. Room had modern fittings, nice bathroom/shower. Our room was facing an inner courtyard so was quiet. Free Wi-Fi worked ok for us. Staff were friendly and polite. Breakfast was good for the price - no cooked food but a choice of fruit, yoghurt, cereal, pasties, ham & cheese with fresh coffee and juice. All rooms have an electronic key tag which also works on the front door and is very secure/easy to use.
Check-in starts at 5pm and we would have liked to do that a bit earlier. The hotel entrance is an in auspicious single door shared with other businesses. The entrance stairs to the upstairs reception are in the midst of re-decoration, but once inside the rooms/breakfast room are all OK.
1.0 / 10.0
Don’t stay here unless you are extremely fit and don’t mind an extremely hot room without air con and don’t mind breakfa
The situation
Up six flights of narrow stairs, no lifts and we are elderly this was not mentioned on booking, breakfast room was also the laundry room so very smelly and damp, bathroom door needed two people to open and close it, the WiFi did not reach that floor, parking was street parking and this was not mentioned, air conditioning didn’t work despite being assured it did, someone in room below had music playing very loudly couldn’t open window to help ease stuffiness because air con didn’t work because the street was too noisy. We were offered the room for free but declined, still waiting to hear from booking dot dom for a resolution
8.0 / 10.0
Great location and comfortable rooms, otherwise questionable.
Our room was comfortable, spacious, and well equipped. Marc, who seemed to be responsible for everything from reception to cleaning, was marvelous. The location couldn’t have been better.
The public spaces are threadbare, the stairs are steep, and the breakfast, despite Marc’s best efforts, was poor.
1.0 / 10.0
never booked this
none
this is a scam
5.0 / 10.0
Overpriced, noisy, no lift, no wifi, best to avoid
Very close to the station and convenient
No wifi when you're on the 3rd floor
No lift
Noisy especially from the street at night.
8.0 / 10.0
Very good
Breakfast was very good. A bit pricey though. Very friendly and polite staff. Clean room and towels. Fully air conditioned room.
3.0 / 10.0
Unpleasant experience.
Location. Close to the train station.
Not a 3-star hotel, as claimed. No personnel at the reception desk when we arrived , even after 3pm, the official check-in time as posted on booking. The staff person disappeared after we checked-in and so no help could be found from the hotel. Wifi is unstable, basically we couldn’t use internet in our room.
10.0 / 10.0
nice place to stay
very clean, comfortable and nice location
9.0 / 10.0
Nice location
Near the station, location, clean, 1st michellin restaurant
Not easy to carry the bag, but only one time for check-in
7.0 / 10.0
Good accommodation with friendly staff
The accommodation had nice comfortable beds and pillows
The staff were friendly.
7.0 / 10.0
great room though a bit far from old quarter & steep steeps in hotel
lovely & clean & superb bathroom
not central location & lack of staff communication
9.0 / 10.0
Perfect room for a holiday in Tours!
The room are very clean and pretty! Location is perfect, near the station and the town!
9.0 / 10.0
we had a lovely stay, location is great
great location, nice clean and spacious room
hard to find any staff when you need something
8.0 / 10.0
Good value for money!
Spacious room, nice shower, confortable bed, privately own hotel, the breakfast is served in the restaurant downstairs.
The reception is not at the entrance so you must wait for someone to come and open the door for you
For people with a heavy luggage, there is no lift.
7.0 / 10.0
Good
Clean
Steps not easy with luggage
8.0 / 10.0
Hotel Linxa is a great value for a well located, clean, and beautifully decorated boutique hotel.
The hotel is in a convient location, just a few buildings from the tourism office. The building was secure with the room key to open the door from the street and a secondary door to the hotel. The room was quiet and a good size. Everything was clean and well styled. The bathroom was clean and the water pressure in the shower was good. The best was confortable and the was enough space for the clothes, the desk was nice to leave items at the end of the day. The air conditioning worked well. I did not partake in any meals through the hotel.
My Google maps search for the hotel took me to a building a few streets over, but searching for the restaurant instead led me to hotel. I was looking forward to eating at Le Chien Jaune for lunch the day I arrived, but they were not opened then. Check-in and check-out was a bit disorganized but the staff was helpful.
8.0 / 10.0
Very good
It smell very bad in the room (cigarette)
3.8 / 10.0
Beware, the hotel is difficult to find and the descriptions on the website are misleading to say the
Able to park directly outside
Poor service. Awful food, no signage showing the name of the hotel, narrow bad!y lit stairs up to rooms, no lift, no help.
8.0 / 10.0
Un super séjour.
Une chambre confortable et un emplacement parfait (proche de la gare et du centre ville de Tours).
Le personnel est accueillant et serviable. Le petit déjeuner est copieux. La salle est cosy et agréable.
8.0 / 10.0
Hôtel très bien placé.
Les photos correspondent à la chambre.
Le personnel est très bien.
Pas bruyant nous étions côté cours. Très bien placé proche de tout.
La salle de bain un peu petite.
8.0 / 10.0
Hier kom ik met plezier terug
De ligging van het hotel is prima en de kamers zijn oké. Daarnaast toonde Marc, de man van het onthaal, zich een schat van een kerel, die met de glimlach elk probleempje oploste. Al bij al waren de kleine tekortkomingen van het hotel meer dan aanvaardbaar omdat de kamer ook zeer democratisch geprijsd was.
Afwerking in de badkamer was niet helemaal af en de bediening van de verwarming functioneerde niet constant. De handdoeken waren dan wel onberispelijk proper, maar zijn meer dan dringend aan vervanging toe. Het is ook niet evident om de ingang van het hotel te vinden, het naambordje is redelijk klein. Beter zou zijn om te situeren als: linkse deur naast restaurant Le chien jaune.
1.0 / 10.0
Hôtel chez un endroit horror
L’hôtel situé à côté de la gare SNCF
Chambre simple, basique.
Il n’y a pas de réception à 19,50h …on ne le savait pas malgré les messages envoyés par l’hôtel pour nous dire qu’il faut utiliser un code à l’entrée après 20,30h.
Raison pour laquelle, on a appelé la réception en bas à l’entrée de l’hôtel à notre arrivée.
Un monsieur du personnel l’hôtel( désolé pour le mot non caucasien ) qui partait de l’hôtel en même temps , nous a mal traité, comme des intrus…en disant « pourquoi on a appelé la sonnerie plusieurs fois ; la réception nous a envoyé le message avec le code d’entrée « .
En tout cas, il n’y avait personne à la réception à 19,50 h … la clé de la chambre était dans un panier à la réception .
La maltraitance a continué le lendemain au petit déjeuner quand on a croisé la même personne qui nous a agressé encore ( il nous a demandé si on veut une boisson chaude en disant après de manière méchante et agressive qu’on a une machine pour s’en servir…je n’ai pas compris sa question en tout cas c’était évident . Je n’ai jamais vu en France (ni ailleurs )cette attitude du personnel hôtelier qui nous a traumatisé et nous a gâché notre séjour à Tours.
Le petit déjeuner est très pauvre et basique .
L’hôtel est très mal isolé et notre chambre donnait sur une rue passante ( avec restaurants ouverts à 24h). On entendait très bien aussi les voisins, les gens dans le petit hall et les enfants matinaux qui jouaient le matin dans le hall et les escaliers .
Il n’y a pas de chauffage dans la chambre , on a eu strictement du chauffage la nuit dans la salle de bain.
On a été mal traités dans cet hôtel de » 3 étoiles …peut être il faut réviser les conditions de fonctionnement de cet hôtel.
1.0 / 10.0
A fuir absolument .
Chambre réservée pour 2 nuits, non occupée car départ anticipé pour raisons personnelles graves. Promesse de remboursement par le directeur, qui n'a pas été suivie d'effet malgré mes messages vocaux et écrits; pas de remboursement de Booking qui avait besoin de l'accord de ce monsieur : il n'a pas répondu non plus aux mails de Booking.
5.0 / 10.0
Hôtel très défraîchi. L'emplacement ne peut pas tout faire !
L'emplacement est excellent.
L'accueil est chaleureux.
Une salle de bains lamentable, avec des joints moisis, et pratiquement aucun équipement (un gel douche) ; des odeurs de cuisine qui remontent du restaurant le soir...
8.0 / 10.0
Idéal pour une soirée étape
L’emplacement proche de la gare, le rapport qualité/prix, le personnel,la superficie de la chambre, le confort de la literie, la bouilloire dans la chambre.
Les escaliers en colimaçon, étroits, et l’absence d’ascenseur.
Il n’y avait qu’un sachet de thé et un de camomille avec la bouilloire.
5.0 / 10.0
un hôtel bien placé pour visiter Tours mais à revoir côté isolation phonique et matelas
L'accueil
La propreté de la chambre et son équipement en général
l'emplacement idéal pour visiter Tours à pieds
Surtout le manque d' insonorisation : on entend les pas dans les autres chambres , chasses d'eau etc avec il est vrai des clients un peu sans gêne
le bruit des voitures et des passants la nuit même avec les volets ,fenêtres fermées : pas dormi !
un matelas trop mou
le chauffage mis trés tard dans la soirée malgré notre demande
9.0 / 10.0
Nous recommandons l'hotel Jacqueline et nous n'hésiterons pas à y retourner.
L'accueil par les employés de l’hôtel était impeccable, gentillesse, présence, spontanéité. La chambre était spacieuse, la literie très confortable, la salle de bain avec peignoir de bain, bouilloire et tisane pour nous accueillir.
Tout était parfait, le petit déjeuner copieux avec pain frais et viennoiseries.
Rien
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hôtel Chez Jacqueline. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Chez Jacqueline pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Chez Jacqueline?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, parking, and tv.
Enjoy the best of Tours in our Hotel, Château de Beaulieu et Magnolia Spa, The Originals Relais. A stunning property with amenities including Parking, Pets allowed and Garden, and more.
When traveling to Tours, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $79 per night.
Looking for the perfect place to call home during your trip to Tours? This Hotel offers a comfort and style with top-notch amenities, including Internet / Wifi, Balcony or Patio and Hot tub or spa, and more.
Indulge in a peaceful retreat at Château de Beaulieu Magnolia, our elegant Hotel in Tours. Enjoy amenities including Internet / Wifi, Balcony or Patio and Hot tub or spa, and more.
Experience the best of Tours with this Hotel available for $80. This property is equipped with amenities including Parking, Pets allowed and Wheelchair accessible, and more.
Internet / Wifi · Air conditioner · Wheelchair accessible
Soak up the beauty of Tours in our Hotel, Brit Hotel Tours Sud - Le Cheops. With a range of amenities such as Air conditioner, Internet / Wifi and Wheelchair accessible, you'll feel right at home.
Pets allowed · Kitchen or Kitchenette · Internet / Wifi
Enjoy the best of Tours in our Apartment hotel, Appart Hotel Odalys City Tours Le Jardin des Lettres. A stunning property with amenities including Parking, Pets allowed and Gym or Fitness Center, and more.
Pets allowed · Kitchen or Kitchenette · Internet / Wifi
Enjoy the best of Tours in our Apartment hotel, Appart Hotel Odalys City Tours Le Jardin des Lettres. A stunning property with amenities including Internet / Wifi, Laundry and Pets allowed, and more.
Pets allowed · Kitchen or Kitchenette · Internet / Wifi
Experience vacation in Tours with our Apartment hotel, Appart Hotel Odalys City Tours Le Jardin des Lettres. Enjoy amenities such as Internet / Wifi, Laundry and Pets allowed, and more.
Nestled in Tours, this Bed and Breakfast is perfect for your next vacation. Enjoy 184 Walvein - EGLISE's top-rated amenities, including Parking, Free parking and Internet / Wifi, and more.
Looking for the perfect place to call home during your trip to Tours? This Hotel offers a comfort and style with top-notch amenities, including Parking, Gym or Fitness Center and Balcony or Patio, and more.
Are you ready to indulge in a relaxing getaway? Our Hotel in Tours has everything you need for a rejuvenating stay. Treat yourself to Hôtel Saint Eloi's exceptional amenities, such as Garden, Family friendly and Internet / Wifi.
Enjoy the best of Tours in our Hotel, Ibis Tours Centre Giraudeau. A stunning property with amenities including Free parking, Air conditioner and Wheelchair accessible, and more.
Pets allowed · Kitchen or Kitchenette · Internet / Wifi
Are you ready to indulge in a relaxing getaway? Our Apartment hotel in Tours has everything you need for a rejuvenating stay. Treat yourself to Appart'City Confort Tours's exceptional amenities, such as Internet / Wifi, Laundry and Pets allowed.
Pets allowed · Kitchen or Kitchenette · Internet / Wifi
Nestled in Tours, this Apartment hotel is perfect for your next vacation. Enjoy Appart'City Confort Tours's top-rated amenities, including Internet / Wifi, Laundry and Pets allowed, and more.
Pets allowed · Kitchen or Kitchenette · Internet / Wifi
Discover the beauty of Tours with a stay at Appart’City Confort Tours, a top rated Apartment hotel with amenities such as Parking, Pets allowed and Garden, and more.
Looking to create some memories in Tours? Look no further than our Hotel, ibis Tours Centre Giraudeau. Enjoy top-rated amenities including Internet / Wifi, Balcony or Patio and TV, and more.
Discover the beauty of Tours with a stay at Hôtel Saint Jean, a top rated Hotel with amenities such as Parking, Pets allowed and Balcony or Patio, and more.