Hôtel Chez Jacqueline





7.8Good
(1,091 Ratings)
"What a pleasant and comfortable hotel just down the street from the train station. In the am walked into the lobby and discovered a delicious breakfast. Coffee, croissants, ham, cheese, baguette , ja..."
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3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
Hôtel Chez Jacqueline is offering accommodations in Tours, 984 feet from the train station. Conveniently located in the Old Town district, this hotel offers a bar and a restaurant. The property is 0.7 mi from Hotel Goüin Museum.
Concierge services
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7.8Good
(1,091 Ratings)
"What a pleasant and comfortable hotel just down the street from the train station. In the am walked into the lobby and discovered a delicious breakfast. Coffee, croissants, ham, cheese, baguette , ja..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The hotel was conveniently within a 5 mintues' walk from the station. There are plenty of options of eateries around the hotel. Very comfortable, especially on a winter day, when the temperature was around -1 C.
9.0 / 10.0
good walking distance from teh station, easily accessible
8.0 / 10.0
Great location
All goid
5.0 / 10.0
The hotel was in a very central position next door to a good restaurant.
The hotel website mislead us saying that it had parking. It didn't, it relied on street parking which was an absolute nightmare. Had to park a long way off and carry heavy bags in the pouring rain, only to be confronted with a long climb up the stairs which again hadn't been disclosed. The reservation was dependant on responding to an email from the hotel after booking and paying for it. Just by luck we arrived about 60 seconds prior to staff departing, otherwise I think we would have been sleeping in the car. There may have been some clever way of accessing the room via an app, but I would never stay in a hotel that relied on technology to access a room.
3.0 / 10.0
The electricity power was on/off for more than 10 times in three hours period from 7pm to 10pm. Which is absolutely unacceptable.
8.0 / 10.0
Hotel very central. Room spacious and well decorated. Everything necessary provided. Staff welcoming. and helpful
Nothing. A very positive experience. I I will go again and would recommend it as a stay for visiting or passing through Tours.
10.0 / 10.0
What a pleasant and comfortable hotel just down the street from the train station. In the am walked into the lobby and discovered a delicious breakfast. Coffee, croissants, ham, cheese, baguette , jam, and yogurt.
Absolutely nothing to not like. Rooms were spacious, comfortable, sparkling clean w great bedding and multiple pillows.
8.0 / 10.0
This is a small hotel in an excellent location. The pleasant rooms are basic, but clean and comfortable. Good sized shower. Staff all excellent: very helpful and friendly.
There was an odd noise at intervals during the night. Towels a little aged, but perfectly acceptable.
8.0 / 10.0
Central location and so we could walk to all parts of Tours we wished to see.
Comfortable bed in adequately sized bedroom. Good shower and spacious cubicle .
Pleasant little breakfast room with adequate cold buffet.
Only one dislike. No door on the cupboard in the en suite, housing plumbing, electrics and general services. Not a pretty sight.
Other comments. Hotel entrance is just a house front door onto the street so easy to miss. Characterful creaky narrow wooden staircases. 1 flight to reception, Further 2 flights to our room. I'm a fit 74yr old and so could manage. A customer with any physical or health disability would struggle. There is no lift.
1.0 / 10.0
The manager was nice and frown but not helpful
Old. Dirty. Unsafe. Smelled. No elevator. No air conditioning. 4the floor walk up on a tiny spiral staircase in the heat. No air! No fans! No AC! The rooms smelled of must and cigarettes!
8.0 / 10.0
Location is right next to the train station we needed to take for the next leg of our trip.There is an excellent restaurant next door owned by owner of hotel. The staff was wonderful-Mack. A nice typical BNB type breakfast.
Room is very small. The entrance hall needs refurbishing. There are little things than can be done to make this place better. Example—the plants outside the window where we had breakfast were dead. Would make it more quaint to see a few flowers there. A Nespresso type coffee machine would be welcome for the early risers.
8.0 / 10.0
Location is excellent, just a few minutes walk from the central train station/city centre. Room had modern fittings, nice bathroom/shower. Our room was facing an inner courtyard so was quiet. Free Wi-Fi worked ok for us. Staff were friendly and polite. Breakfast was good for the price - no cooked food but a choice of fruit, yoghurt, cereal, pasties, ham & cheese with fresh coffee and juice. All rooms have an electronic key tag which also works on the front door and is very secure/easy to use.
Check-in starts at 5pm and we would have liked to do that a bit earlier. The hotel entrance is an in auspicious single door shared with other businesses. The entrance stairs to the upstairs reception are in the midst of re-decoration, but once inside the rooms/breakfast room are all OK.
1.0 / 10.0
The situation
Up six flights of narrow stairs, no lifts and we are elderly this was not mentioned on booking, breakfast room was also the laundry room so very smelly and damp, bathroom door needed two people to open and close it, the WiFi did not reach that floor, parking was street parking and this was not mentioned, air conditioning didn’t work despite being assured it did, someone in room below had music playing very loudly couldn’t open window to help ease stuffiness because air con didn’t work because the street was too noisy. We were offered the room for free but declined, still waiting to hear from booking dot dom for a resolution
8.0 / 10.0
Our room was comfortable, spacious, and well equipped. Marc, who seemed to be responsible for everything from reception to cleaning, was marvelous. The location couldn’t have been better.
The public spaces are threadbare, the stairs are steep, and the breakfast, despite Marc’s best efforts, was poor.
1.0 / 10.0
none
this is a scam
5.0 / 10.0
Very close to the station and convenient
No wifi when you're on the 3rd floor
No lift
Noisy especially from the street at night.
8.0 / 10.0
Breakfast was very good. A bit pricey though. Very friendly and polite staff. Clean room and towels. Fully air conditioned room.
3.0 / 10.0
Location. Close to the train station.
Not a 3-star hotel, as claimed. No personnel at the reception desk when we arrived , even after 3pm, the official check-in time as posted on booking. The staff person disappeared after we checked-in and so no help could be found from the hotel. Wifi is unstable, basically we couldn’t use internet in our room.
10.0 / 10.0
very clean, comfortable and nice location
9.0 / 10.0
Near the station, location, clean, 1st michellin restaurant
Not easy to carry the bag, but only one time for check-in
7.0 / 10.0
The accommodation had nice comfortable beds and pillows
The staff were friendly.
7.0 / 10.0
lovely & clean & superb bathroom
not central location & lack of staff communication
9.0 / 10.0
The room are very clean and pretty! Location is perfect, near the station and the town!
9.0 / 10.0
great location, nice clean and spacious room
hard to find any staff when you need something
8.0 / 10.0
Spacious room, nice shower, confortable bed, privately own hotel, the breakfast is served in the restaurant downstairs.
The reception is not at the entrance so you must wait for someone to come and open the door for you
For people with a heavy luggage, there is no lift.
7.0 / 10.0
Clean
Steps not easy with luggage
8.0 / 10.0
The hotel is in a convient location, just a few buildings from the tourism office. The building was secure with the room key to open the door from the street and a secondary door to the hotel. The room was quiet and a good size. Everything was clean and well styled. The bathroom was clean and the water pressure in the shower was good. The best was confortable and the was enough space for the clothes, the desk was nice to leave items at the end of the day. The air conditioning worked well. I did not partake in any meals through the hotel.
My Google maps search for the hotel took me to a building a few streets over, but searching for the restaurant instead led me to hotel. I was looking forward to eating at Le Chien Jaune for lunch the day I arrived, but they were not opened then. Check-in and check-out was a bit disorganized but the staff was helpful.
8.0 / 10.0
It smell very bad in the room (cigarette)
3.8 / 10.0
Able to park directly outside
Poor service. Awful food, no signage showing the name of the hotel, narrow bad!y lit stairs up to rooms, no lift, no help.
7.0 / 10.0
On a apprécié d'avoir l'option du salé. Le rapport qualité/prix est bon
Il serait bon d'avoir un mur (et non seulement un rideau) qui sépare la salle de petit-déjeuner de l'arrière-cuisine. Ce n'est pas agréable d'entendre toutes sortes de bruits.
L'entrée de l'hôtel n'est vraiment pas facile à trouver, ni l'escalier qui mène à la réception en haut.
Nous avons apprécié que notre chambre soit bien insonorisée
10.0 / 10.0
Localização. Conforto. Atendimento excelente!
Isolamento acústico e térmico.
8.0 / 10.0
Hotel avec un bon rapport qualité
Excellente situation à côté de la gare SNCF et pleins de commodités( restaurants …)
Lit King size confortable et staff accueillant
7.0 / 10.0
Für eine Nacht völlig ok, die Nähe zum Bahnhof ist hilfreich, aber ich habe keine negativen Geräusche registriert , sondern lange schlafen können. Das Stadtzentrum in 10-15 min. zu erreichen. Teezubehör war nicht erwähnt, aber das war prima. Ein Pluspunkt. Weniger toll der Treppenaufgang, da macht man sich Sorgen, wie denn das Zimmer aussehen würde. War aber unbegründet, das Zimmer war gut, nur den wackeligen Stuhl würde ich mal austauschen 😉.
Habe ich oben schon erwähnt.
8.0 / 10.0
Propreté et emplacement a deux pas de la vieille ville
Chambre spacieuse pour un couple et salle de bain aussi
9.0 / 10.0
Le confort, la tranquillité du lieu.
Fermeture de la porte trop bruyante. On entend celle de la chambre à côté.
9.0 / 10.0
L’emplacement proche de la gare. La propreté, la fonctionnalité, la qualité des équipements.
Rien
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel Chez Jacqueline. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Chez Jacqueline pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Chez Jacqueline?
We found 1 amenities for this rental. This includes , and concierge services.
