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The Windsor Suite

Top rated by guests

Living room

Kitchen or kitchenette

Other

Living room

Bathroom

8.0Excellent

(135 Ratings)

"we struggled a bit to find the number 3 Windsor villas to collect the keys but other than that the collection was an easy process just few minutes walk from the property itself."

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(135 Ratings)

Apartment in Plymouth

4 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this apartment rental

The Windsor Suite offers accommodations in Plymouth, a 11-minute walk from Cathedral Church of St Mary and St Boniface and 4.3 miles from Marsh Mills Retail Park. Free Wifi is featured throughout the property and private parking is available on site..

Amenities at The Windsor Suite

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Dishwasher

TV

Map of Plymouth

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.0Excellent

(135 Ratings)

"we struggled a bit to find the number 3 Windsor villas to collect the keys but other than that the collection was an easy process just few minutes walk from the property itself."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(135 Ratings)

Apartment in Plymouth

4 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

Map of Plymouth

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

About this apartment rental

The Windsor Suite offers accommodations in Plymouth, a 11-minute walk from Cathedral Church of St Mary and St Boniface and 4.3 miles from Marsh Mills Retail Park. Free Wifi is featured throughout the property and private parking is available on site..

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Dishwasher

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.0 / 10.0

Excellent(135 Ratings)

100% verified reviews

6.0 / 10.0

Ok

Was difficult to get them back in the morning as the property was closed where I collected them from. The gentleman who answered the phone outside opening hours was rude.

The apartment was VERY noisy, plus furniture and other things were damaged.

5.0 / 10.0

Would not stay here again

Location was great! Perfect distance from everything

They take a deposit off you for possible damages, however when we arrived in the apartment the bar stools were ripped, holes in the sofa cushions. Couldn’t even get the sofa bed to work correctly, both children had to sleep on separate sofa. All the furniture looked fragile to scared to use incase of damages.

3.0 / 10.0

Uncomfortable and not worth the money. We are considering not coming to Plymouth again.

Not very much.

The description and pictures show a property that is well lit and attractive however the property is dull, lifeless, and in need of renovation. Sofas and seats are falling apart, cushions are dirty and uncomfortable, door handles fall off and everything creaks. The bed slants to one side!!! Really?! There was an overall negativity to the place with other occupants of the apartments making far too much noise.

1.0 / 10.0

Never again

Not a lot

Well firstly out of the three beds there was one quilt with a cover and one other quilt without a cover, most of the furniture is falling apart, it wasnt clean, it took over an hour to get into the place having to drive around town for the keys

9.0 / 10.0

Brilliant stay

Apartment was a really good size and a perfect location for what we needed

Only downside was we couldn't connect to the wifi, I reported it but nothing was done

8.0 / 10.0

Great location and very big apartment. Overall brilliant value for money

Very spacious and grand

There wasn’t enough bedding for the two sofa beds

10.0 / 10.0

It was a great stay, in a great location and in a very high standing flat.

we struggled a bit to find the number 3 Windsor villas to collect the keys but other than that the collection was an easy process just few minutes walk from the property itself.

the sofa bed arms were a bit wobbly and the bar chairs a bit old. the quantity of shower gel for 4 people was very little but overall very pleased with the service and the place. Would definitely recommend.

9.0 / 10.0

Brilliant stay, extremely spacious! Ideal location.

Fantastic apartment, extremely spacious and comfortable! Next time we will look to stay longer so we can appreciate the accommodation more. Breakfast in the Imperial was OK, only few minutes walk and the City centre was within short walk. Handy for the theatre aswell.

I found the messages from Pureserviced team slightly annoying. For example, after I checked in online, I still kept receiving messages reminding me to check in, early morning, 6am message regarding check out instructions. There are some wear and tear around the apartment, so I would be confused how the deposit works in terms of proving who damaged what? I would recommend the damage wavier for the sake of £20.

10.0 / 10.0

easy stay

it was clean and spacious

key collect / drop off could be better - an onsite key box system would be better

1.0 / 10.0

Sloppy standards.

Location is convenient.

A broken door caused me to get stuck in part of the apartment and unable to exit to the main living area. The emergency call line was not helpful. Instead of answering my calls they chose to text me every time I called., which is simply unprofessional and rude. They didn't send a maintenance employee they sent the receptionist who had initially checked me in. She proceeded to make the situation worse by blaming previous guests for stealing the door handle. When I told her the fault lay in maintenance not seeing the broken handle, she then proceeded to blame the house keeping team. I told her the fault lay firmly at the hands of her management team in not having regular maintenance checks completed prior to renting out to guests. She then made a further excuse that they have 90 properties so can't do this. I told her -then do not take customers money if you cannot provide the service. Her excuses made the whole situation worse. No empathy, no customer service skills, just a whole bag of sloppy excuses. I checked out a day early.

10.0 / 10.0

Stunning

The apartment was stunning, great location and really lovely staff!

9.0 / 10.0

Super apartment which is very spacious and clean and had all we needed for our stay.

Very spacious, well equipped and clean apartment.

Could have done with a mirror in the bedroom.

8.0 / 10.0

Would stay again if there were mattress protectors !

Nice friendly staff, beautiful old building. Large rooms. Big kitchen. walkable to many attractions, car park (for a fee).

Stained mattress and no mattress protectors (as mentioned by a previous reviewer). Early check in fee applies.

8.0 / 10.0

Very good

Lovely location. Fab suites, we have stayed in a few now. Really nice places.

Sometimes these are shockingly overpriced for one night. Also the deposit takes too long to be returned. (Still yet to receive mine a week later) also the private car park at the back should be included in the price. There's actually no need to charge. Its just greed. Checkout times could be later for the amount you pay. (Normall hotels/ suites charge 10 pounds later checkout, this company charges 10 per hour) It really adds up to a small fortune when every little charge is added to the stay.

7.0 / 10.0

Good

Noise from within the hotel. Alarm issue

10.0 / 10.0

Exceptional

Excellent communication before stay and upon arrival

7.0 / 10.0

Good

there was a party in the flat upstairs of 40 youths, though staff did work to break it up successfully around 11pm and apologized the next day which was all they could do (not their fault)

4.0 / 10.0

Great if you don’t mind incessant phone calls

lovely space

staff phoned, messaged and emailed me incessantly starting two days prior to arrival, desperate to know my exact check in time. It was so annoying and so odd (I stay in hotels every week for work) I nearly cancelled the booking.

10.0 / 10.0

perfect base for New Years Eve in Plymouth!!

Stylish and luxurious, excellent location

8.0 / 10.0

Really extravagant place with great facilities and kind staff. Would 10/10 stay again.

very clean and cosy, would definitely stay again. Thank you so much!

Check in felt a little pressured to give the exact time you would arrive, which can be difficult if traveling long distances etc. a lock key box would be much easier. However, the lovely lady met me only 5 mins after arriving at reception so I can’t complain too much.

9.0 / 10.0

Ideal place for a short stay if you’re after a central location and a comfortable nights sleep to round it off.

Great location. Swanky and comfortable. Reception staff were very accommodating and helpful.

Paying £12 a night (the advert actually said £10) for parking is rather steep when the property has a private care park where the staff cars park. Each suite could benefit from a single parking space included. A few bits of decor could do with being replaced - broken blinds and some damaged cupboard units. Only cosmetic however.

9.0 / 10.0

very warm, comfy property that i would be happy to stay in again, great easy communication

no breakfast available so can not comment on food / drink. lovely warm comfy room, easy checkin receptionist, friendly and helpful overall the positives way out the negatives and we were very happy

there was a car park on site (small 8 cars) but charged £12.50 /night so felt for location a bit steep. couple items in bathroom required attention (broken tile in shower & a draw that was falling apart) during the night there were a lot people running up and down the communal stairs which woke me up as this echoed around our bedroom

10.0 / 10.0

fabulous - will stay definitely here again on next visit to Plymouth

immaculate and lovely decor

paying for parking

7.0 / 10.0

Beautiful, clean and high end apartment…but.

The apartment was beautiful. Overall fixtures and fittings were of a much higher quality then expected - very spacious and clean.

This is advertised as “family friendly” so we thought it would be ok to bring our six week old baby to stay here. However, I was put off by the use of this establishment by young groups of men and women who obviously were using this as a base prior to going out drinking in the city. When we arrived to check in at 4pm there was already a loud ruckus/deliveroo orders being dropped off to one of the ground floor apartments. We then heard all the groups coming back in the middle of the night, with the room above us settled down at about 6.30am. Based on other comments that this place is “quiet” might suggest this is an infrequent occurrence. Note to the hotel…don’t allow this place to become an 18-30 - and find a way to control rowdy groups. left unchecked it can get out of hand. this is an issue especially as you have no staff or security after 8pm.

4.0 / 10.0

Windsor suite

The location was ideal and the appartment light and airy.

The oven was dirty, there was hairs all over the bathroom along with a discarded fake eyelash, and a half eaten dessert left under the bed! Four of us were booked to stay. Only two recieved bedding. We tried to contact someone to get this sorted but no one answered the phone or emails, due to a fault with the systems. When we eventually got to speak to someone on our last day we were told someone would be in contact. We are now a month later and despite emailing we have had no answer. We will not be booking here again, which is a shame as it would have been perfect if all had been in order.

10.0 / 10.0

perfect in every way

clean, spacious, elegant.

nothing

10.0 / 10.0

Beautiful property, well situated, and good value!

Great property in a nice location in Plymouth. Friendly staff. VERY spacious and comfortable. Good value. And a really fun dive pub just across the street!

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