Apartment Natali

В самом центре, но на тихой боковой улочке. Отдельный вход. Все удобства. Все отлично работает. Спать тихо, кровать ОЧЕНЬ мягкая. Очень чисто Магазины и кафе рядом. Торговый центр и остановки трамвая в 5 минутах ходьбы. До центральной улицы 5-7 минут пешком. Были 23-29 сентября. Очень понравилось. Чудесный хозяин Мирсад, который встретил нас в аэропорту, все рассказал, показал и провожал нас обратно

The flat is located within 15 minute walking distance to the city center and the host was very friendly and helpful. He picked us up from the train station for a very good price. The flat was very clean and spacious.

There was an additional cost of 15€ for Check-In and the kitchen is missing any basics like pepper or salt.

Nice place,very good situated and close to centre of the city .

Need some first hand supplies like coffee,milk,some bedsheets ,pillows and blankets for the living room bed.

Great location, close to old town and airport bus. Check-in was easy. Mirsad met us on arrival with the keys and showed us how to work the hot water, tv, windows, and other amenities. The apartment was fairly clean and comfortable.

We had an issue with the locks during the middle of our stay. We weren't able to completely unlock the front door with the key and were locked out of the apartment for a few hours. One of the bottom locks was jammed and you could hear two disengage, but the third would not. We reported this to Mirsad with video to show what was happening. He ended up calling out a locksmith who was able to get inside and fix the issue. Ok, things happen. The real problem was how Mirsad handled the situation. First he blamed us for locking an interior lock, told us that he had been put out trying to find a locksmith last minute and frustrated it cost him double the money. Then he told us that we should pay for part of the locksmith cost. What?! I protested, but he was so frustrated that in the end I just gave him 50KM, because I was exhausted, my stuff was inside, and wanted to make the problem go away. Look, I get that it was an inconvenience and frustrating for everyone. We were locked out for 4 hours! The interior lock that was allegedly the issue was functioning fine when we left (because we were able to leave), so we take issue with being blamed. However, If you don't want your guests to use that lock, say so. Put a sign near the lock. Don't blame the guests for faulty locks after the fact and then shake them down because you were inconvenienced. It really turned an otherwise great stay into a sour one.