Phong Nha Rice Field Homestay

Tolle Lage mit schöner Aussicht. Gut für Leute, die es ruhig und abgelegen mögen. Super liebe und hilfsbereite Menschen. Schönes Zimmer mit großen Betten.

Wenn man auswärts essen will braucht man einen Roller. Diesen kann man aber auch von den Gastgebern leihen.

Nous avons vécu une très belle rencontre avec la famille de Phong Nha Rice Field Homestay, vous pouvez y aller les yeux fermés. Les chambres sont très qualitatives avec une belle vue sur les rizières. Le lieux est calme et paisible mais proche de la ville en scooter. Location possible sur place. L'accueil est très chaleureux et sincère! La nourriture est délicieuse, une de nos meilleure expérience culinaire au Vietnam.

Rien, tout était parfait !

The property is in a nice location and the family is very customer-oriented. It’s nice and quiet and relaxing and the good food as well.

route to property was beautiful and is our Favorite. the paddy fields are worth viewing when it’s green (season dependent) . we were given a room different to what was booked and we were disappointed. upon asking multiple times, the host agreed to discount one night from our booking.

this is huge list 1) we stayed for 3 nights and we did not get what we ordered for during breakfast. I ordered for banana Nutella pan cake and all I got was pancake with bananas ( no Nutella or chocolate syrup or even honey despite confirming before ordering) I was given sugar instead. there is huge language barrier and believe me it’s difficult to put your point straight 2) we got a different room than we booked. the temporary room did not have ac or we were given comforters as it was cold in December. upon showing disappointment multiple times they agreed to waive off. but we had to have uncomfortable time for 3 hours . we got moved to the original room we booked after 8-9 hours after standard check in time 3) 2 wheeler rent which they gave was not of good quality. we were on our way back from paradise cave and the route is full of mountains with no street lights and ghats on both sides. the bikes battery suddenly turned off and in pitch dark road we had to struggle a lot . the bike started after trying for 15 min but after we reached the town it stopped permanently. the homestay owner came and picked up up. 4) overall the hosts were not bad people but they just do not know the value of customer experience that equates with the money that they are collecting for each room. 5) we had to depend on the hosts daughter to communicate anything in English which was a major pain. she is too young to deal with a customer in a matured way. 6) most of the amenities written in the hotel description are not present. no iron box, no kettle, etc. Room was very basic. with above list of cons I had, I would still say the tone of conversations between me and host were warm and they talked to me nicely throughout. it’s just that you cannot fall for it when they are so many uncomfortable things to deal with. we are tourists after all and have limited time in country. customer experience matters.