Doubletree By Hilton Toluca

the location is centrally located near the airport which was my focus. The room was clean and staff was friendly, the hotel architecture was also pleasant and reminisent of old spanish colonial times.

The breakfast was extremely dissapointing, specially given that Mexico has such a vast and rich cuisine. Instead of a proper susage they served fried hotdogs, they do better at budget hotels in the USA, there was nothing cultural about the breakfast unless you count the "salsa verde" and nachos. Even the orange juice, it was not real juice it was more like cool-aid. The gym is very basic, even though it has a large footprint to expand on, also very difficult to find since it is NOT well marked its location. The hotel seems it had better days, it looks so dirty on the outside facade, a little pressure washing would go a long way to restore its glory. Also, the main courtyard is beautiful, but just needs to have some outdoor furniture to make it stand out, at the moment is just an empty space that makes the place look abandoned, same goes for all common areas, turn on the lights, put some wood in the fire place, make the place come alive.. I guess that speaks to the staff and leadership, perhaps they dont want to invest or work.

My wife and I arrived an hour early. They let us have our room since it was ready. They were quick and kind. The place is huge with everything you need and more! Beautiful, modern yet traditional facility with large spaces. The dining was great as well! Beds were comfortable, rooms were spacious and clean. Great stay! Anytime I'm back in Toluca DoubleTree is my first pick everytime!

It's was very nice

The AC wasn't working properly

Quiet place. Friendly staff

A bit in an industrial area common for Toluca

Breakfast was great

location, parking lot, Starbucks

my bed sheets had some stains

Nice colonial stile interior combined with big modern rooms. Valet service

Service art breakfast too adminstrative focused in stead of customer focused

Comfy and quiet room, high quality beds. Perfect location of hotel. Friendly and helpfull staff - they helped us with boxes of Corona beers from car to appartment and offered umbrella during rainy days. Perfect cleaning service. Protected parking. Bar with alkoholo / soft drinks on reception.

Breakfast - only weakness of hotel. Really poor and appropriate for this level of hotel