Holiday Inn Express Toluca by IHG
Top rated by guests





8.7Excellent
(458 Ratings)
"la habitación en general"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Set in the business center of Toluca, this hotel is 10 minutes’ drive from Toluca Airport and the city center. It offers free parking and air-conditioned rooms with free Wi-Fi.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Fire alarm
Fire extinguisher
$$$$
Top rated by guests
8.7Excellent
(458 Ratings)
"la habitación en general"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Breakfast, comfy beds and pillows
They woke us up early in the morning offering laundry and what time they could clean the room
We didn't have enough towels, we had to ask every time
Some persons of the staff were not very friendly
8.0 / 10.0
This hotel is all white, except for one simple stained glass window, so it's a bit plain, but stately, like a hospital. The room itself was also undecorated, but very comfortable. The beds had ample pillows and we had the best sleep of our trip at this hotel. The center courtyard has openings in the roof, so when it rained at night, it fell into the courtyard garden and was very soothing. There are some places to eat and drink within walking distance. Also, the shower was excellent.
The area this hotel is in feels a bit industrial, so you really need to catch an uber or taxi to other places. We found Uber to be unreliable in Toluca, but taxis are plentiful. There is a large garden filling the central courtyard, but it seems a bit sad. I didn't see any flowers and you can't enter it. But it has potential to be a beautiful space with a bit more attention. The only other petty complaint is that we believed we arranged to be taken to the bus station early on the morning of our departure and the receptionist said they had a service and would arrange it. But when we got up, a different person called us a taxi, which took a while to arrive, and we made it to the bus station just as our bus was about to leave. It was a bit stressful. However, we should have learned by now not to rely on hotel reception to arrange our transportation in advance, as this is not the first time it has failed. Note: We just figured out today that we can make transportation arrangements through Booking.com, which is very helpful. Oh, one more thing: Not enough drinking water provided for two guests.
8.0 / 10.0
Poor menu on breakfast
7.0 / 10.0
Bedroom was nice
Lobby must be improved
8.0 / 10.0
Ubicación
El olor
10.0 / 10.0
la habitación en general
10.0 / 10.0
I enjoyed my stay here. Staff are very friendly and helpful. The room is spacious and breakfast is tasty.
10.0 / 10.0
everything
6.0 / 10.0
Good enough! The persons who are in the restaurant were very nice.
The appareance of the hotel, the first room smell not well, the Bed Is to old AND hard, not confortable. The pillows also very old.
10.0 / 10.0
Buen desayuno y excelente trato por parte del staff
10.0 / 10.0
Convenient work spaces
All was great!
9.0 / 10.0
La limpieza y el personal altamente amble.
La conexión a internet, no es de un buen alcance y para todos los dispositivos.
8.0 / 10.0
Ubicación
Estacionamiento complicado
9.0 / 10.0
La ubicación, la magnitud de la habitación y el trato del personal
Falta de mantenimiento y actualización de instalaciones. Falta de revisión de insumos
10.0 / 10.0
Todo es hermoso, excelente ubicación, excelente el personal, sumamente amable la habitación sumamente cómoda, desde que entras al hotel te sientes cómodo y confiado que será una excelente experiencia, es lo mejor de Toluca
Haberte equivocado de hotel ya que en un principio pagué por el hotel San Francisco que parecía bonito y fue una decepción. Pero graciaa a ese error vine al Holiday que es precioso,cómodo, confortable y en una excelente ubicación con todo ser a, centros comerciales, tiendas,Starbucks entre otros, si regreso a Toluca sin pensarlo volvería al Hotel Holiday
10.0 / 10.0
La ubicación excelente, la habitación muy limpia y cómoda.
El desayuno que ofrecen es bufet.
Todo me gustó
8.0 / 10.0
Camas , TV y desayuno
Extractor de baño, dispensador de jabón y cortina de bañoy plancha no funcionaban.
Internet muy malo y muy complicadonde conectar.
Mala limpieza, al llegar encontramos en el bote del baño papeles mojados y en la estación de cafe encontramos cabellos. Cabe decir que fueron dos diferentes habitaciones.
8.0 / 10.0
Cama, almohadas y sábanas muy bien!
Internet muy deficiente.
Extractor de baño y cortina de baño sin funcionar.
Plancha sin funcionar.
Cabellos en la estación de cafe y basura en el baño al momento de llegar.
9.0 / 10.0
El hotel sencillo pero muy limpio,
Cumplió con todos los servicios ofertados, cama, almohadas y ropa de cama muy limpios y cómodos, abundante agua caliente.
No hay personal para ayudar con el equipaje.
10.0 / 10.0
El jardín, la habitación, la ubicación, el acceso, la iluminación natural,
Nada
10.0 / 10.0
La cama y las almohadas estaban comodísimas
Que no hay tiendas de conveniencia cerca
4.0 / 10.0
Ubicación
Contactos de la recamara no funcionaba, toallas limpias con manchas, cortinas cerradas dejaban entrar mucha luz de noche. Lobby con muebles sucios. Desayuno feo café sin sabor.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Toluca by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Toluca by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Toluca by IHG?
We found 21 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
