Hotel San Juan
Top rated by guests





8.1Excellent
(563 Ratings)
"Clean & helpful staff"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Hotel San Juan is a 3-star property located in Puerto Escondido. Featuring a 24-hour front desk, this property also provides guests with a terrace. There's an outdoor pool and guests can use free WiFi and free private parking.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.1Excellent
(563 Ratings)
"Clean & helpful staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean & helpful staff
Everything was great
10.0 / 10.0
Great service, beautiful pool, comfortable room, great location
I couldn’t get through on the phone
3.0 / 10.0
The location is good if you need to do a lot of things around town, as it's right in the center. But it's not close to any beaches or tourist attractions. Hotel staff was very friendly.
Room was not very clean. Soap with other people's hair left in the bathroom. Some days had no hot water, and water pressure was almost nonexistent.
Pool was always crowded with tons of local families and kids.
I booked because of the high booking.com rating, but it was nowhere near that expectation.
9.0 / 10.0
Very helpful and kind staff. Good room with AC and fan. Private bathroom. Good location near Chaudrui a big surface store where to get good food for cheap. Right beside the intercity bus stations, therefore very convenient when leaving the city for good to another destination. OXXO store right beside as well...
The paint at the bottom of the pool is missing in some parts giving the idea that the pool is having gray greenish algae. On the last day we looked closer and realized it was just paint missing so we decided to use the pool.. The water that we perceived at first not clean happened to be very clean. I would suggest the pool is repainted to avoid this confusion.
8.0 / 10.0
Location
We need coffee and breakfast options.
5.0 / 10.0
Good air conditioning and hot showers
The room was at the back, had no natural light and we felt enclosed in, we felt like we were in a prison cell!!! The Wi-Fi was non existent in the room and only worked in reception.
9.0 / 10.0
We loved the location, not in a Western tourist spot. Perfect. And delicious breakfast just down the street. Super fun party strip just down from the hotel, yet it stays pretty quiet in the rooms. Cool building with great views from the terrace. Good value for the money. I'd happily stay here again.
That we had to leave after just 1 night. Coming back for longer next time!
6.0 / 10.0
Very nice staff. Very clean. Full of happy families and kids having fun in pool. Good location for both sides of town.
Quiet after 10pm
We paid in full and for early check in. Added a day we did not need after all and got only 50% refunds. Suggest you opt to pay each day not in advance.
8.0 / 10.0
the architecture and the location
needs to do a little more maintenance. problems with water supply at times, the swimming pool was very clean but needs repainting
8.0 / 10.0
great location. great pool. staff very friendly and helpful.
wifi - have to leave the room and head downstairs for proper signal
7.0 / 10.0
It's ok.
Beach is a long down hill and worse uphill
Internet goes off frequently
6.0 / 10.0
The staff is friendly. The hotel is clean
The A/C works well.
You get a new roll of toilet paper and soap every day. ( but no shampoo)
Swimming pool is warm ( but no shaded areas)
1. Hot Water was very limited, and it took a long time to get some, and no pressure.
2. Internet is terrible. Many days it was off and on, Slow then okay. It was tough to work
3. The sheets were not changed unless I took them off the bed.
4. The bed was fair (the sheets kept coming off). I would rate the comfort of the bed a 5 out of 10
5. THe hotel is NOT on the beach, even tho booking.com says it's only a few hundred feet. It's way downhill, and it's the worst beach of them all.
6. The location is central - but you will either be walking 10 - 15 to one beach or taking a taxi to the Ziticala beach.
7. The room is noisy. You can hear everything happening, which seems to be very early.
6.0 / 10.0
friendly people in the reception, speaking English:) located in nice zone close to the beach and restaurants
it’s an old hotel, doesn’t look like on the pictures. there was no bath towels, no soap, no shampoo, we didn’t have hot water and the pressure was really low… so as for 3stars hotel, for this money I would except a little bit more …
4.0 / 10.0
The lady at reception was very pleasant. The pool area was nice. Hot water was a plus
No security so guests were loud at night. Also the cleaning staff arrive at the room very early. Wifi only available near pool and reception area.
7.0 / 10.0
Once we moved to a more expensive room it was great.
The room we had booked had no ventilation and did not smell great. So we had to upgrade.. The photos do not match the reality.
7.0 / 10.0
It was close walk to the beach
Staff could be better.
10.0 / 10.0
The staff was extremely friendly and helpful.
Location was very convenient.
4.0 / 10.0
Property was not what is advertised as. The only good thing was it was close to beach in car.
Maintenance of restrooms. Sheets, towels, and blankets very uncomfortable. Rooms are extremely small.
9.0 / 10.0
No breakfast for this location, view was excellent.
For the price we paid, it was excellent.
3.0 / 10.0
Nothing.
lied about having wifi in our room, room was very hot when we got there, water wouldn’t get hot, moldy rooms couldnt sleep.
7.0 / 10.0
The property is located close to the main beach, which is of course very convenient. The staff is super nice and very helpful, couldn’t ask for more. The rooms (at least mine) are simple but that’s what you really need, especially if you plan to stay outside for most of the day.
It’s super noisy. I found it hard to rest and sleep as there was non stop something happening. Also, I can imagine that it’s a big hotel and cleaning is happening throughout the entire day but moving things around all the time doesn’t help to create a quieter environment. wifi is pretty bad, for me it was not the biggest issue, but if you need a good connection, it might not be enough.
9.0 / 10.0
Super friendly staff, and the location is good. You can get to all the beaches walking
All payments are with cash, be prepared
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel San Juan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel San Juan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
