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Holiday Inn Portland West - Hillsboro by IHG

Top rated by guests

Most favorited

Property building

Property building

Other

Swimming pool, Swimming pool

Restaurant/places to eat

8.3Excellent

(336 Ratings)

"The bed was comfy and loved the location"

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(336 Ratings)

Hotel in Tanasbourne, OR

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Holiday Inn Portland West - Hillsboro is set in Hillsboro, 13 mi from the city center of Portland. The hotel offers free Wi-Fi and an indoor pool.

Amenities at Holiday Inn Portland West - Hillsboro by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Tanasbourne, OR

city location on map

Nearby attractions

Portland Art Museum

Evergreen Aviation & Space Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

Most favorited

8.3Excellent

(336 Ratings)

"The bed was comfy and loved the location"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(336 Ratings)

Hotel in Tanasbourne, OR

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Tanasbourne, OR

city location on map

Nearby attractions

Portland Art Museum

Evergreen Aviation & Space Museum

Available Rooms

About this hotel

Holiday Inn Portland West - Hillsboro is set in Hillsboro, 13 mi from the city center of Portland. The hotel offers free Wi-Fi and an indoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(336 Ratings)

100% verified reviews

10.0 / 10.0

Wonderful place- everything perfect- I’ll be back

The bed was comfy and loved the location

A creepy guy watched me come and go from my room/ at no fault of the hotel

6.0 / 10.0

Fair

Nice place

They no offer a breakfast and no coffe..tha is weird , beautiful place to no offer that

10.0 / 10.0

Comfortable

Perfect location for our stay

10.0 / 10.0

Return visit

I’ve stayed here a couple times now. Each stay the front desk staff is helpful, kind, and courteous. The rooms are spacious and clean.

10.0 / 10.0

My stay was fabulous, just what I have needed, perfect location for my trip to Roloff farms and Halloween Town at St, He

It is clean outside,landscape is beautiful. The front entrance/ front desk is decorated with care. The front desk staff are amazing!!! And so friendly, the best customer service I have received in a long time. The room is beautiful and the bed is comfortable with all the needed things like iron w/ board, safe for more valuable things, plenty of towels and extra covers in the big closet. Microwave, fridge and coffee maker in the kitchenette. My stay was perfect!!

I have no complaints

10.0 / 10.0

Amazing

All the amenities, family oriented

Hours of pool

10.0 / 10.0

Wonderful

bed king size it's the best

10.0 / 10.0

Had the best sleep in a very long time

Very clean Friendly staff Breakfast was very good Facilities are great

10.0 / 10.0

Comfortable hotel in a safe location

Nice fertility overall. Enjoy the one night stay.

10.0 / 10.0

Relaxing and enjoyable

Extremely clean and well maintained.

The hot tub was kind of intense with jets turned on. Literally splashing water out of tub on all sides. And it looked like someone put bubbles in tub. Because to rad super full of bubbles.

4.0 / 10.0

Lame

Comfort of beds

First time staying at any hotel where I had to pay for parking and for breakfast. Will not be staying at any holiday inn in the future.

5.0 / 10.0

NEVER AGAIN!!!!

The king bed and the cleanliness of the room. The pool area and hot tub were clean and easily accessible

Both days the kitchen was "decimated" and the hot food was gone. We were apologized to over and over but the apology was irrelevant to the fact that there was not a breakfast and we paid extra to have it. I was also made aware at check-in that there is a $10 per night parking fee that was not mentioned when booking the room. Saturday night we chose to eat dinner at the "restaurant" in the hotel. Not really a restaurant, as it too was out of food (on a couple of the selections we wanted). My daughter ordered a cheeseburger with cheese and pickles only. She was brought buns and a burger patty, nothing else. When we asked for the cheese and pickles the lady said "I am sorry, I will get that fixed for you right away". She took the burger and came back a few minutes later with a thick slice of cold cheese placed on top of the burger and 2 small pickles in the middle. I could still see the sweat on the cheese from the cold food interacting with the warm room. This also made my daughters food cold because they couldn't be bothered to warm it up before bringing it back out to us. Then the lady came by and started clearing our table before we were done eating. I should have taken the tip that no one and I mean NO ONE was eating there besides us. Service was poor, food was worse (if it was available), rooms were loud (you could hear kids yelling up and down the hallway early in the morning. I would not stay here again. They charge extra for breakfast (that we didn't get to eat), they charge extra for parking (this is not a destination hotel), restaurant staff was rude and dismissive. The hide-a-bed in the room was trash! This thing was straight out of the 70's! Hard springs made it impossible for our daughter to sleep and it was placed directly in front of the AC unit. The "extra" blankets amounted to a sheet. Our daughter (9y/o) climbed in bed with us each night because the blanket couldn't keep her warm.

6.0 / 10.0

Adequate

Hotel had what I needed

Pool loaded with teenage kids till closing so not good for a single male, skipped the pool. Key cards repeatedly quit working , had to visit the desk over 5 times.

10.0 / 10.0

Very, very, very welcoming and relaxing!

We are very satisfied with our stay. We were accommodated very, very well. You made our stay so relaxed. Thank 😊 you!

The hot tub was extremely HOT 🔥 and then the last day of our stay it didn't work.

4.0 / 10.0

Nice hotel and perfect location. Felt safe

Hotel was nice location and beautiful

Unfortunately it was a bit noisy at night due to two tour busses full of pre teens being noisy after 10pm

9.0 / 10.0

Nice place, $10 a night for parking

Room was nice. Couch was showing signs of wear. Front desk staff friendly and professional.

They are basically located in the middle of nowhere and are charging $10 a night for charging. It seems like a way to increase the price by $10.

5.0 / 10.0

The location was convenient, however I am not planning on staying there next time.

Location

Staff member was not friendly, and the room had an unpleasant smell.

10.0 / 10.0

Relaxing/good place to stopover while traveling

Convenience, good location, quiet

N/A

2.0 / 10.0

I wouldn’t stay here again. Very disrespectful and service not treated qual

My friend and I booked the same hotel at the same time. When I arrived I was charged a total of 189$ which I thought was the stay and deposit. My friend wasn’t charged. The next morning the front office called me at 8 am- mind you I have 3 kids one being a 10 month old. That call woke us all up. The lady said there was an issue with my card and when I looked at my bank they tried charging me 5 different times from 630-930 am 150$. I went down to the office and they said this was an “accommodation fee” so we ended up paying 300$ for a one night stay. She said the 189$ would return to my bank in 10 business days. None of this happened with my friend. She was only charged the 150$ after checking out. We were both treated so differently and honestly it was very disrespectful. I tried resolving this with the front office but was undermined multiple times and “this is just how we do things” but my friend received totally different service. So don’t go here if you don’t plan of spending $300 plus on a one night stay. Because I’ve yet to receive the remaining 189$ and that was supposed to be used for our trip at the zoo for our kids

9.0 / 10.0

Very enjoyable.

didn't eat

Nothing

9.0 / 10.0

Staff was amazing. I just had higher expectations for the breakfast.

Sean was extremely considerate and helpful. The next morning we had breakfast and it wasn't that good. Everything else was great but we won't be eating breakfast there again. Too much CNN on. My God, 5 different TV's on and each was a news channel.

Food.

7.0 / 10.0

Decent

My kids like pool Never enough towels though So that is frustrating

Breakfast area was not well stocked we had to keep asking for things. Attendant seem annoyed Hotel was busy with vollleyball baseball and basket ball teams so you would think that they would have been prepared . Coffee kept running out … bacon , yogurt , muffins. Just a few things we had to ask for and silverware!

5.0 / 10.0

Good location, but there unfriendly staff

The pool and hot tub

We were told our free breakfast would not be free for the kids only for the two adults. The staff was mocking and rude about the breakfast situation.

9.0 / 10.0

Thanks.

View of Hood. Nice location.

All was good.

4.0 / 10.0

Very Disappointed

We liked the location of the hotel. And the man at the front desk at check-in was nice.

The bed was very uncomfortable. It felt very worn out with big dips on each side and a lump in the middle. And I'm not sure who thought a transparent sliding barn door was a good choice for a bathroom, but they were definitely wrong. The morning staff were very rude, so we left without the breakfast that we had paid extra for.

3.0 / 10.0

A lot of things were wrong.

The fact that your company charges $10:00 per each customer car in the parking lot is unacceptable!! Is this unit running some kind of Scam!!!!! I will never go to this location again.

8.0 / 10.0

Nice people, good location.

Location for my business.

Could not switch off the air con in my room. Very noisy all night. Had to wear ear plugs.

9.0 / 10.0

Very accommodating!

Nice breakfast and location

parking charge- unaware

4.0 / 10.0

It was ok

Staff was nice. Room overall was nice. Hotel seemed clean. There was a pool and a big workout room which seemed neat but we didn’t use. Lots of parking and close to lots of food. Location seem like a good spot.

$32 for what looked like a continental breakfast was just nuts. The doors let every noise under the sun in - people talking, doors opening and shutting. The AC unit sounded like a truck. The blanket wasn’t comfy or warm. And apparently there was a $10/day parking charge for a completely empty lot.

5.0 / 10.0

Disappointing

The location was good with plenty of restaurants and shops nearby. Parking was adequate. Although we did not try them there was a restaurant and bar onsite which is always a plus. The room was spacious as was the bathroom. The lobby was large and comfortable.

Food from the previous guest was still in the mini fridge . Long black hairs clinging to the shower walls. When checking in the front desk clerk was short with me when I quizzed him about charges on my bill and requested clarification . Not pleasant at all, he did not explain pool hours or give us directions to the elevator. When we checked out a different desk person didn't bother to ask how our stay was it invite us to return also neither one of them explained the rewards program. The beds had depressions in them that happen in older memory foam. Overall not a great experience. We have come to expect better from Holiday Inn.

8.0 / 10.0

Short overnight stay.

The room had a weird smell when we first entered and the pillows also had an odor

10.0 / 10.0

Will be back in ten days.

Everything

Nothing

9.0 / 10.0

Best hotel in hillsboro

Offered free parking since I was member, clean room with plenty of towels, good breakfast, this hotel will continue to be my go to when staying in hillsboro its in a great location and the staff are friendly and helpful

The only thing I would work on is finding the right strength on the hot tub jets last time I stayed here they were way too strong but now they're so low I could barely tell they were on but everything else was amazing

7.0 / 10.0

Good

We liked that it was quiet and clean. We liked the pool.

The room had a strong smell of either cleaning agents or cologne. It was very strong the first day. Also, the barn style bathroom doors do not provide privacy.

4.0 / 10.0

Disappointed

Clean bed / linen

We reserved a room with a king bed, but were told upon checkin only Queen rooms were available and we were getting the "last room" , which I don't believe, but that was the excuse for not even having a tv in the room!? No discounts or compensations for either of these things. Will not be returning.

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