Courtyard by Marriott Sunnyvale Silicon Valley





7.6Good
(160 Ratings)
"I will give a 5 star Stellar Review to Veronica @ Front Desk , she made our stay very great! Even the 1st room had a little setback due to Toilet issue but Veronica was very prompt and timely to addr..."
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3-Star Hotel
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Offering an outdoor pool and a restaurant, Courtyard by Marriott Sunnyvale Silicon Valley features guest rooms with free WiFi. Levi’s Stadium is 6.2 mi away.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Accessible by lift
Housekeeping available
Fire alarm
Cleaning products
$$$$
7.6Good
(160 Ratings)
"I will give a 5 star Stellar Review to Veronica @ Front Desk , she made our stay very great! Even the 1st room had a little setback due to Toilet issue but Veronica was very prompt and timely to addr..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Convenience to airport
Walking to our room we saw a razor blade lying on the hallway carpet. Then, entering the room the couch was disassembled and we realized it, along with the carpet, was damp. Upon going to the registration counter to request a new room, I saw an information sheet explaining about the cleaning of rooms. Mentioning it to the Employee working the desk, she appeared to have no idea that was going on After being given a new room, the couch and chair were quite dirty, with bodily oil stains. The television kept turning itself on and off. For breakfast, one had to order at the coffee counter, then full breakfast was delivered on a paper plate with small plastic utensils for a Courtyard by Marriott I simply assumed and expected better. Paying an additional $20 per night for parking was just an added annoyance.
8.0 / 10.0
The room we ended up staying in was very nice and spacious. We were only there for approximately 8hours so didn't have much time to take it in.
I will say that the first room we checked into wasn't cleaned and reset for our stay, but the staff was very nice and ended up upgrading our room for the night which was nice.
8.0 / 10.0
The staff
The noisy family w/ kids above us Every night.
9.0 / 10.0
The best thing about the property was the staff, very accommodating and willing to fix anything that was wrong
Paying for parking. Silly, that should already be included in the room charge
3.0 / 10.0
It was very clean and modern
The only thing that I’m upset about is that I haven’t received my deposit money back. Initially I was told I’d be charged a $50.00 deposit but I ended up getting charged $130.00. I was told I would receive 110 back since the parking fee is not refundable, which I understand. I have yet to be refunded the $110.00 deposit.
10.0 / 10.0
I will give a 5 star Stellar Review to Veronica @ Front Desk , she made our stay very great! Even the 1st room had a little setback due to Toilet issue but Veronica was very prompt and timely to address the problem to move us to another room quickly and she does her job very efficiently and she seems so well-versed with her role , very professional and approachable and did great Customer service. Thank you Veronica!
Everything is perfect with out Stay!, WE will stay again very soon.
1.0 / 10.0
Nothing
Everything
7.0 / 10.0
The staff was very welcoming and helpful. The room was clean and modern. We got a great deal on the price.
The only negative to our stay was the soundproofing of the floors, ceiling , and walls. We only had a couple of people go to their rooms, so, not too bad. On a busy night, sleeping could be interrupted.
9.0 / 10.0
lighting in bathroom around mirror did not care for .
1.0 / 10.0
Nothing !
Everything was not good , the staff , noise , location , beds . People smoking marijuana in rooms & loud music till 3am. Definitely not family friendly
9.0 / 10.0
Nice location nice room, comfortable beds really loved it
Was not expecting to have to pay for parking in an open parking lot
8.0 / 10.0
Barbara at the front desk is wonderful. Very personable and goes out of her way to make sure the guest is comfortable.
The bathroom had a leak under the sink, so the bathroom floor was always wet. Also, it was specified that there would be 3 adults, so the first room did not have the pullout. That was quickly rectified but housekeeping did not have sheets, blankets or pillows in the room for the pullout upon our arrival.
5.0 / 10.0
Road noise, housekeeping knocked on the door several times while we were sleeping. And the floors are very thin. And the road noise was horrible.
10.0 / 10.0
Location, friendly staffs and I love taking a shower because I don't have to worry getting my feet soaked in a poor water drainage!
10.0 / 10.0
Na
Na
1.0 / 10.0
The room was clean.
1. I had paid 111$ at Booking.com for the room via PayPal, but by some unknown reason was charged 140$ one more time for the same room at the counter desk.
2. at Booking.com there was mentioned free car parking, but in fact i paid 15$ extra for the car parking over night
10.0 / 10.0
We were celebrating our 40th anniversary, Ruby was the only staff member who was kind and professional. Ruby, kindly give us a upgrade to our room for choosing to spend our 40th anniversary with the Marriott! When we checked in I believe her name was Barbara who checked us in. She sent us to a room that Ruby hadn't described to my wife. After my wife repeated was Ruby had told her, that was when Barbara finally gave in and gave us the room that had been described to my wife. Secondly, that same night the young lady who was managing the front desk late at night, I explained to her that I use a BPAP machine every night. I asked if there was a lost and found, in order to see if anyone from housekeeping had taken it from Rm 432, which is the room that I had left my BPAP in, and see if it was taken to lost and found. Barbara assured me after looking in the lost and found that there was no machine there. That is when I requested a key to Rm 432, to see if I had left it in that room. Barbara told me that housekeeping do a through job of cleaning the rooms and they would have brought it to the front desk if it was found. I had to fight for myself and tell her that I use my machine every night and without it I could possibly die in my sleep, since I stop breathing in my sleep. I asked her to call a manager, which she did the manager probably told her to go into the room to check and see if it was there. When we got to the room my BPAP machine, was right where I had left it. I was thankful and for the manager on the phone whomever they were, who insist that she look in the room. My wife Tonette, and I love staying with the Marriott's different properties, Tonette is very particular where she stays and whenever I tell her it's a Marriott she is always pleased especially if there's a restaurant in the property. We have stayed at one of your properties for the 40 years that we have been married.
7.0 / 10.0
It was pretty much the center point to all our activities we had planned for that weekend
9.0 / 10.0
Good value, if you able to get it under 100/pre night. Quiet room for most of the time. Big shower room. Staff always at the front desk to help.
Can't turn the TV off, so I have to go behind the TV to unplug it. The window did do a good job to isolate the noise. I was forced to listen to those noisy kids having fun in the pool until late night.
7.0 / 10.0
Location, safety, comfort, and cost are my discriminators and in that order.
Backup batteries in the smoke detector were losing their charge and the smoke detector flashed all night. The shower door seal was missing and it leaked. Half of the two-part coffee table was missing.
8.0 / 10.0
Customer Service and location.
the bistro was understaffed but service was decent and the food and coffee were good.
8.0 / 10.0
People were friendly, safe parking lot, quiet and convenient to a lot of food/stores, comfortable beds
Body wash and conditioner were empty in the shower and there was something sticky on the bathroom countertop by the faucet.
1.0 / 10.0
The room was supposed to come with breakfast, but they said booking.com says that and isn’t true. They refused to honor the free breakfast included in our room.
10.0 / 10.0
Amazing staff
5.0 / 10.0
The room where big beds comfy
The employee where not very professional, the power went out for several hours and the employees didn't seem to care that it was an inconvenience
5.0 / 10.0
Besides the beds, being very uncomfortable to sleep in and the bed linen being of poor quality and extremely thin, I was horrified to know that on the day that I had a very important business meeting that I would wake up to absolutely no water in the hotel!! I’m still waiting for my room to be comped as an inconvenience.
Cheap mattress and cheap bed linens.
10.0 / 10.0
It was great and close to everything
7.0 / 10.0
The bed was too firm and the pillows were flat that I couldn’t sleep well!
9.0 / 10.0
1F Cafe waitress is great.
10.0 / 10.0
Rooms were clean and very classy. Very spacious and luxurious.
No breakfast served in the hotel
3.0 / 10.0
Quiet, clean, close-by to my family I was visiting.
I checked in late on Friday, June 30th, between 10-11:00 pm. I called around 9:00 pm to verify that this would not be a problem, and they assured me the staff would be on hand to check me in. When I arrived the staff was in fact available, and very friendly. I received my room key, and headed to my room. The room appeared to be very pleasant, and things seemed to be going well. Filled my ice bucket and tried to pour a glass of water from the bathroom sink. NO WATER! Same with the shower. NO WATER!Turns out, the staff had placed a “memo” on the a countertop, not highly visible, mentioning that the water would be turned off for maintenance between the hours of 11:00 pm Friday evening, until 5:00 am Saturday morning. My question is, why in the world wouldn’t the staff mention this to me when I was checking in?? Why not tape the memo to the front door of my room so I can see it when I’m entering the room? That would have been the appropriate, courteous thing to do! I had been driving all day, and had planned to shower before going to bed too, but this was impossible! I mentioned this entire situation to the staff upon checkout and they said “why didn’t you tell us, we would have given you another room”. Really? How would that fixed the NO WATER issue? The failure of the staff to mention the water situation is inexcusable! I had to go down to the front desk to find out what was going on, and to purchase water for $20.00! This entire experience was ridiculous and unnecessary. I am beyond disappointed in the staff at this Marriott location. Needless to say, I won’t be back. S. Leimer Room #227 Friday June 30th.
4.0 / 10.0
Location
Pool was dirty, the decor was outdated, the toilet ran constantly and they claimed the maid did not clean the room due to social distancing. The staff claimed that occupants needed to request services. I did not understand
3.0 / 10.0
the room was large with a large shower
nothing worked. the refrigerator in the room did not work. no microwave in room and the ice machine on the 2nd floor did not work.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott Sunnyvale Silicon Valley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Sunnyvale Silicon Valley. Enjoy the water!
Is Courtyard by Marriott Sunnyvale Silicon Valley pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Sunnyvale Silicon Valley?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
