Best Western Plus Oceanside Palms
Top rated by guests





8.4Excellent
(913 Ratings)
"Staff, Breakfast, location, firepit"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Offering an outdoor pool, Best Western Plus Oceanside Palms is located just 10 minutes' walk from the Pacific Ocean and 1.9 mi from Camp Pendleton Marine Base. Free WiFi access and free parking are available.
Business facilities
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.4Excellent
(913 Ratings)
"Staff, Breakfast, location, firepit"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Very clean- 24 hr coffee- friendly staff - plenty of free off street parking - close to food outlets and coffee shops , close to the beach
Nothing
10.0 / 10.0
Staff, Breakfast, location, firepit
small bathroom
8.0 / 10.0
Nice location
Reserved a room with a kitchenette. The kitchenette was a sink and a fridge
8.0 / 10.0
The room had all advertised amenities and was spotlessly clean. This is one of the few hotels in Oceanside that has a swimming pool not located at the front of the property by the busy road, so it was nice to relax in at the end of the day. I was pleased with my stay.
The staff were slow to respond when I asked them to store my suitcase for a few hours. I had to prompt them to lock it away in a secure place.
10.0 / 10.0
Everything was excellent. The only negative thing for me was that the chair and ottoman in the room were worn out and needed to be replaced.
The chair and ottoman in the room were worn out and needed to be replaced.
8.0 / 10.0
That staff were all very nice, the pool/hot tub are clean, walking distance from the beach, free breakfast and very clean
The best were not comfortable. That’s my only complaint
3.0 / 10.0
I am extremely disappointed and dismayed at the facilities of the hotel and in the manner in which your daytime front desk staff conducts itself,
Firstly, the "fitness center" is a disgusting, barely usable, unsanitary joke. It smells atrociously. I had to air it out for an hour before tolerating being in there for more than a minute. It smells as if hasn't been cleaned in years. The machines are ancient, missing parts, and show rust on the body. There are no free weights. I understand now why on the Booking listing there are no pictures of the room; because it is an embarrassment.
Secondly, the breakfast is borderline inedible. Never before in my life had I seen or tasted bacon that so closely resembled paper thin strips of flavored rubber. The eggs - powdered. The yogurt - full of sugar. The waffles, mediocre. The coffee machine, awful and not maintained properly.
The breakfast staff also needs retraining and a reality check. I initially sat outside in the outdoor breakfast seating area, but when I attempted to return inside to grab a condiment, I discovered the door was locked. Fortunately another patron was there nearby on the inside to open the door for me. I approached a staff member and told them that the door was locked, and he replied "you have to push it open". Really? Does he deign to imply that I am too stupid to understand how to operate a door? He hadn't even investigated to see if I had already been outside. We get to the door and he places a little metal bracket to hold the bar depressed. I am not sure this is even legal. Of course, he didn't not apologize or acknowledge that door was indeed locked from the outside.
Thirdly, and most importantly, your desk staff are rude, arrogant and subjected me and my mother to a verbal abuse that never in my life would I have expected, much less from the employees of a supposedly reputable establishment. I asked for a bottle of water and was told it was 2 dollars. I expressed displeasure at this, given that a) it is of the cheapest, no name plastic water bottle variety, and b) for the amount of money this hotel charges per night several water bottles should be complimentary. Perhaps 1 dollar I could understand, but 2 dollars is an egregious profit. It is not about the amount, it is the principle of the matter. At this point one of your employees proceeds to mock, deride and exclaim that "this is a business", as if that justifies anything that I had raised. I objected at this reason, and he then said "WHY DON'T YOU JUST LEAVE, JUST LEAVE", several times in an aggressive tone, with a cruel smile. He evidently was enjoying himself. This is absolutely, unequivocally, unacceptable behavior from a person working in the hospitality industry. He should be terminated from his position immediately...
I told him he needed a reality check. He then offered to pay for the water himself, which of course in the end turned out be an empty, vapid utterance, since when I took him up on the offer, he fell silent and did nothing. So he was just posturing, taunting, and putting on a braggadocios and offensive show. It seems that the idea that a customer would find some aspects of the hotel he works at objectionable as intolerable. He quite literally was yelling and being belligerent. His two colleagues were silent and offered no moderation or assistance. Only after a while of deciding to ignore him, did another employee offer the possibility to break the rest of the reservation and allow us to change hotels without additional charge. We of course left to another hotel, where the service was proper and the price reasonable.
10.0 / 10.0
Property is nice. Easy in and out.
8.0 / 10.0
Good access plenty of parking spaces convenient location.
Nothing specific
10.0 / 10.0
Lovely staff. Spotless and large room. Great breakfast. Location great.
Felt very well looked after.
All good. No complaints.
5.0 / 10.0
Good location
Staff seemed preoccupied and not really attentive to issues. Mostly, my biggest complaint is that my room completely overwhelmed with the smell of cigarette smoke. Clearly they tried to address it unsuccessfully. I had to wait 35 plus minutes for them to “ clean” my room because they were so busy. But I know they were trying to clear the smell of smoke with air fresheners and such. Everything I own smelled of smoke including myself. It was disgusting. I do know they were full and had no other room to move me to.
10.0 / 10.0
Staff was friendly. Awesome coffee maker. Decent breakfast. Very clean pool area.
8.0 / 10.0
The employees were all very welcoming and friendly. Everyone always had a smile and a hello when they saw us.They had decorated for Halloween which we thoroughly enjoyed.
The breakfast was nice and had a lot of food choices. The lounge staff was hard working, They kept the food filled through the whole breakfast time.
Our room was very roomy. We had a king suite and a well stocked kitchen.
The location is a bit difficult to turn into. We had to go past it and make a u-turn into another property each time we returned. It isn't a big deal just a little inconvenient.
8.0 / 10.0
Value for money, hotel looks like elderly home but the rooms is up the expectation that show . Free parking, closed walk to beach front .
Notthing. I would stay here again
6.0 / 10.0
. Location good. Laundry facilities. Helpful desk staff
Pool and hot tub. Ample parking
Breakfast Mostly processed, high fat food. Not sustainable packaging.
Door cards frequently failed and needed recoding
9.0 / 10.0
Good
Bed was kind of hard
10.0 / 10.0
Very good I enjoyed it .The staff kept things plentiful everything
N/A
9.0 / 10.0
the hotel is nice and clean, friendly staff, easy walk to shops and restaurants on the water
Also you can open the windows!!!
A better view of the ocean, would be nice but that can't be helped.
4.0 / 10.0
It's dated, dusty and the bed is not comfortable.
Same like above
10.0 / 10.0
Great location. Great staff
I didn’t dislike anything
8.0 / 10.0
room request I asked for was not the room i requested which should have had shower stall and said it would be the type I wanted as the conformation said it was. the room that they changed me too had a very poor bathroom floor a person could slip and fall.. your confer should be made clear to the staff the room i got was smaller and had a very poor bath I felt I lost a day of vacation waiting to change rooms The breakfast was excellent. The maids were great. why go thru you when the hotel staff said we could have got the same as room before by calling them direct. the first room 243 was a kitchenette but the bathroom tub could not be used no assists to hold on to. the second room 306 had the slippery floor. anyone at any age could have falling with serious consequences we also requested first floor but ended up on the 3rd floor.
the correct room as specified.
10.0 / 10.0
Spotless
Nothing
10.0 / 10.0
Easy check in with friendly service, nice size rooms with plenty of facilities, comfortable bed, wonderful breakfast with plenty of choices!
Nothing!
10.0 / 10.0
Friendly and Clean
Nothing everything was great
9.0 / 10.0
Loved the breakfast. Andy at the check in desk was awesome
A little crowded during breakfast but to be expected
10.0 / 10.0
The food was very good
9.0 / 10.0
clean room, great breakfast
5.0 / 10.0
Clean room and nice breakfast downstairs
The walls allow noise from upstairs and to the side of you to be heard. Needs to be addressed. The checkout is too early at 11am.
9.0 / 10.0
1. Very friendly, hard working, Staff that make you feel at home. 2. Awesome AM breakfast in a community setting. 3. Room was clean comfortable and nice. 4. Nice O'side location. You can get everything done from here.
Can't think of anything at the moment.
10.0 / 10.0
Liked everything
10.0 / 10.0
Everything was just awesome
Everything was just awesome
9.0 / 10.0
Great location, close to Ironman event.
9.0 / 10.0
An overall very good hotel, which smells nice in the lobby. Clean and comfortable. Breakfast is good, and staff working in the breakfast area is friendly.
None
9.0 / 10.0
Friendly knowledgeable staff. Great location. Was perfect for what we wanted and needed.
8.0 / 10.0
Loved the breakfast, friendly staff, and location to the beach.
Bed
10.0 / 10.0
In a good area. Quiet.
8.0 / 10.0
Clean
Our sink overflowed but was taken care of. We thought we would have at least gotten a free night for the inconvenience.
7.0 / 10.0
Breakfast set up was good
Very quiet hotel
Door card would not allow entry a few times
I spoke with front desk and they made two new entry cards. It was the actual door card mechanism that was failing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Oceanside Palms. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Oceanside Palms pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Oceanside Palms?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
