MainStay Suites Chicago Hillside





6.0Average
(322 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Smoking allowed and more
This Extended Stay America - Chicago - Hillside is located in Hillside and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
6.0Average
(322 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The location was great for me. I love the quick breakfast.
The upgraded sink was too tall for me. I'm shorter
5.0 / 10.0
The location was fine
No ice no Netflix fruit flies in my room and stain on my sheets no toothpaste and no breakfast or coffee
10.0 / 10.0
Clean
Nothing
5.0 / 10.0
It was close to where I needed to go
No breakfast. Bed wasn’t comfortable. And hotel had a bad smell to it.
7.0 / 10.0
Location
No breakfast
8.0 / 10.0
Everything
3.0 / 10.0
The bed was comfortable
No wi-fi available, and no change machine in the laundry/vending machine room. Because there was no wifi, I was unable to use a card to do laundry, and the front desk was not able to sell me quarters. The microwave did not function properly and we were unable to set the alarm clock to the correct time. The stay was a nightmare, and I feel that I way overpaid for a horrible experience.
9.0 / 10.0
Jus need to clean the rooms better wipe off countertops and spider webs clean out the refrigerator
A lil more cleaner
10.0 / 10.0
It was very comfortable and roomy
No breakfast
8.0 / 10.0
Ur was peaceful and the staff was very nice
I didn’t know about the deposit
3.0 / 10.0
Location
The smell and it wasn’t clean
1.0 / 10.0
The Television did not work at all and they did nothing to accommodate us
They should have had a room with a working tv
2.0 / 10.0
Location was okay.
My key card for my room never worked once and had to tell front desk to open my room each time.
5.0 / 10.0
I liked the location and my room, loved the appliances!
Limited access to entry other than main entrance. The sink had a slow drain. I would not take a bath in the tub.
1.0 / 10.0
The location was directly off the eway.
There was no shower curtain. There was a card board box in the bathroom that was at least 4 feet tall and 3 feet wide, so it seemed as if they used it as storage.
The fridge was broke. And the window had no screen in it, nor would it close
4.0 / 10.0
Not much
They charged $100 for a security deposit and since it was on a credit card, it’s gonna take 7 to 10 business days for it to come back. Nothing was said about that when I booked it not very happy that was more than the room cost altogether.
1.0 / 10.0
There was no breakfast front desk staff was rude charged me $100 deposit that I haven’t received yet.
I reserved 2 beds the staff gave me one bed went back down got another room 323 that didn’t have a microwave and the TV didn’t work moved to another room down the hall only for that tv not to work either I’m so disappointed I will never go back to the hillside location
1.0 / 10.0
Location was good close to downtown
Everything in the place is bad, room utility is broken and don't expect reception available for any questions. Worst stay for the price you pay.
9.0 / 10.0
I love that fact that our room included a stove top and refrigerator. It was perfect for a 3 day stay
N/A
6.0 / 10.0
The room
Management/ front desk could have been more accessible.
10.0 / 10.0
The staff nice and easy going air worked good quiet
Fridge not the best but worth prices I paid online considering it has a kitchen and stove
9.0 / 10.0
Property was close to great food, liquor stores, attractions about 20 to 30 mins because of traffic. Quiet place and very private
You need more towels, like at least two or three sets for the 6 day stay. I love fresh towels but we washed what was there in the washer and dryer.
10.0 / 10.0
Staff renovated rooms everything brand new clean and pefect for long stay
1.0 / 10.0
Nothing
Everything.
1.0 / 10.0
Elevator was dirty, sheets was not clean on bed, management transferred me to different room on account the first had dirty sheets on the bed.
10.0 / 10.0
Stay was good
6.0 / 10.0
The room was nice and roomy, conveniently located close to wherever I wanted to go
The tv went out on my third day there and it’s possible that it was weather related; it rained that day. But I’ve never encountered that any other hotel. The staff was unable to rectify the problem
5.0 / 10.0
It was comfortable enough to get thru a night.
Cleanliness and rude staff at check in.
6.0 / 10.0
The staff was kind.
It is a non smoking hotel yet the whole hotel reeked of cigarettes.
7.0 / 10.0
The room was clean
The place have a bad customer service
1.0 / 10.0
The Receptionist was very nice but the place was nasty
I seen a cock roach 🪳 soon as I enter the room
7.0 / 10.0
Barely a breakfast but, ok. The muffin
Better coffee more of a selection. Weak coffee watered down.
1.0 / 10.0
I encountered a roach in my room and the front desk said I would be getting a discount and still have not received it.
1.0 / 10.0
Bad due to no food to eat.
You could have had pots and pans to cook food.We had no dishes or eating utensils in our kitchenette room. Need to do some maintenance work on the elevator sounds horrible.
8.0 / 10.0
Close to everything I needed.
Lack of kitchen supplies and towels for bathroom. I was only allowed a setting for 2, and I had a 4 people. I was missing a fork, sauce pot, and coffee cups for the two people.
4.0 / 10.0
the location
we have stayed in this hotel plenty of times. but this last room we have had a very bad smell the fridge wasn’t clean, and the kitchen sink had dried food stuck in it
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at MainStay Suites Chicago Hillside. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MainStay Suites Chicago Hillside pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
