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Red Roof Inn Cleveland Airport - Middleburg Heights

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5.6

(566 Ratings)

"It was comfortable and clean great staff friendly and helpful thank you Shannon"

Verified guest

Don't miss out! Price and availability may change

5.6 / 10.0

Motel in Middleburg Heights, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this motel

Red Roof Inn Cleveland Airport is located in Middleburg Heights. Free WiFi access is available. Baldwin Wallace University is 1.4 mi away.

Amenities at Red Roof Inn Cleveland Airport - Middleburg Heights

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Family friendly

Free parking

Map of Middleburg Heights, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

5.6

(566 Ratings)

"It was comfortable and clean great staff friendly and helpful thank you Shannon"

Verified guest

Don't miss out! Price and availability may change

$$$$

5.6 / 10.0

Motel in Middleburg Heights, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of Middleburg Heights, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this motel

Red Roof Inn Cleveland Airport is located in Middleburg Heights. Free WiFi access is available. Baldwin Wallace University is 1.4 mi away.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

5.6 / 10.0

(566 Ratings)

100% verified reviews

6.0 / 10.0

Cheap, clean and just a little out dated.

Cheap and close to the area of town we needed to be in. Hotel staff were very friendly and also it’s a pet friendly hotel.

From the outside it looks a little run down, we stayed on the second floor again and the hallway carpet was newer and clean, but you do get a hint of pot smoke when walking in the hallways even though it’s a smoke free hotel. Room was nice, older and sheets did have a few holes in them and pillows didn’t fit the king size bed, they are the size you wool put on a twin bed. But the room was clean.

1.0 / 10.0

Stay here if you don’t care about hygiene

location

DISGUSTING. POOP SHEETS COVERED IN MOLD. This proves they don’t change the sheets between guests.

1.0 / 10.0

I decided not to stay I booked a room at another hotel

Someone was in my room 122 then I was moved to room 134 which was not clean , the A/c smelled of urine and water wasn’t drained from the bathtub , and dead bugs in the wall. I attempted to use the message request app but it was not working to request a full refund.

8.0 / 10.0

Clean, comfortable beds, and friendly staff

The beds were comfortable and the staff were nice.

The hotel is a little outdated.

10.0 / 10.0

Would recommend

It was comfortable and clean great staff friendly and helpful thank you Shannon

1.0 / 10.0

worst hotel experience in my life

nothing

I was asked to leave in the middle of the night and not giving a refund

2.0 / 10.0

Very disappointed

Run down and wore out

6.0 / 10.0

Could use some updating

The staff was very friendly and the location was great

The room was a bit worn down (cracked sink, broken drywall, toilet wouldn't flush without holding the handle the whole time, fridge door wouldn't stay closed, and the beds were rough)

1.0 / 10.0

I wouldn’t recommend this place to anyone, but staff was great n welcoming

First room to bathroom wouldn’t flush 2 nd room lights over sink didn’t work bathroom light wouldn’t work unless u wiggled the switch, bath tub needed good scrubbing, couldn’t hook up microwave n refig at same time, to many more wrong to write

Same as above

4.0 / 10.0

Might be a good place to buy drugs.

The staff was very nice.

The 8.3 rating is impossible. Is it 8.3 out of 40? The hallways reeked of marijuana. The room smelled like a smoking room. The staff was nice and helpful. The guests gave off drug addict vibes.

1.0 / 10.0

Terrible

No damm breakfast that they offered nor there was no cups completly out and no coffee this was worst experience ever, front entrance had garbage bags and cigarette butts everywhere from when we came to the time we left

Are room was dirty the carpet was filthy in our room and I had mascaras on my pillow from another patron before us

1.0 / 10.0

This was supposed to be a 4 day trip, I checked out early due to poor conditions - never again

Nothing

- no maid service - room (214) stunk with tobacco smoke - badly worn carpet and stains to walls, bathroom countertop - stained sheets - ice machine out of order, elevator out of order for 1 day, key card failed after 1 day - shady looking characaters walking around the facility late at night

1.0 / 10.0

Horrible place of business staff is very rude dirty rooms kept our money

Nothing

There was nothing good about the rooms or staff

10.0 / 10.0

Great!

Good

Noth8

9.0 / 10.0

Suits for economic budget

Liked.

1.0 / 10.0

Filthy nastiness, and expensive for the location.

The staff was welcoming and informative.

There were stains on the carpet, on the leisure chair. Fingernail clippings on the floor. Other crumbs and nasty little detritus on the floor. The shaggy painted red wall in the bathroom had numerous drip stains running RIGHT NEXT to the toilet. There was some suss dried shit splat on that same nasty wall. Look, if your staff merely does the job of cleaning, then this would not be a problem. I took a damp tissue and cleaned the bloody diarrhea stain off the leisure chair. But all the other filth was too much. I was afraid of walking on the floor with bare feet. I checked out about an hour after checking in. Biggest waste of $169.

8.0 / 10.0

I like staying in the hotel it was pretty nice and near everything

breakfast and nice staff. rooms were also clean

carpets on the hallways were stain but understandable not too bad and hallways were pretty hot

8.0 / 10.0

Very good

The proximity of restaurants and easy access to the hotel..The staff was exceptional. We love that our fur babies are welcome at Red Roof Inns!!

1.0 / 10.0

Stained sheets, dirty, poor customer service, rude

Nothing

Don’t stay here! I was there for 10 minutes and left because it was dirty, sheets were stained yellow, like someone urinated there, and they never bothered to clean them, smelled like smoke (even though it was advertised as smoke free). The pictures online looked NOTHING like in person. The front desk advised they would give me a refund after I informed them that the sheets were stained, and I would be staying elsewhere, but later management (Ms. Howard) denied the refund. Ms. Howard did confirm over the phone that it was dirty as she said the bed was wet, but still refused my refund. She acted like it was me even though the front desk signed my receipt saying I stayed there 10 minutes, I was never in the bed and she checked the bed a day later. It is disgusting that the bed was wet. She was very rude. She wouldn’t return my calls, she accused me of making the bed wet( how could I even do that when I wasn’t in the bed and I walked out of there after 10 minutes that’s how long it took me to book another hotel, and she checked it a day later) and she hung up on me. I was advised by the front desk I would get a refund and wasn’t provided any accommodations, but she won’t provide the refund and was very rude. If her staff says I get a refund then I should get a refund. I stayed at a hotel 0.5 miles that was a lot better. Guest relations will be no help. I saw that people are saying the same thing as me in the reviews just a few weeks earlier . I tried to resolve this with red roof management and guest services corporate privately but they did not want to refund me. For your health and wellness, don’t stay here.

10.0 / 10.0

Exceptional

Convenient

N/A

8.0 / 10.0

It was great and the location close to everything we wished to do/ see.

Front desk staff were excellent, helpful in recommending breakfast locations, directions also given. Check out was quick and efficient.Access to our room was easy and close by

Nothing comes to mind

1.0 / 10.0

moved to another hotel.

good location

seedy… Also, when I arrived, it said that I had not paid yet. I paid back in March. Took them 20 minutes to figure it out and get me in to my room. booking.com was no help at all.

8.0 / 10.0

Very good

people were great

no frig or microwave with the cost of the more expensive rooms

1.0 / 10.0

rooms were dirty, and I went without light for a few days. It was very uncomfortable.

rooms were dirty, and I went without light for a few days

1.0 / 10.0

EVEN IF THE ROOMS ARE FREE THINK TWICE ABOUT STAYING AT THIS PLACE !!! DEFINITELY NOT SAFE !!!

I liked that my room was on the 1st floor. Key card was very easy to use. 2 extra security locks on the door (which was kinda concerning). That's about it..........

Room was NOT very clean. NO tissues. NO conditioner or lotion. NO continental breakfast. NO Bible. Toilet tissue was on the tub - there wasn't a toilet tissue holder. Got 2 bottles of Shampoo & one was half used! To use the microwave you had to unplug the fridge! Room was VERY poorly lit even with ALL the lights on. Since I paid for a room with a microwave & fridge you would think there would be a coffee pot, but there wasn't. Lobby only had coffee which was so HORRIBLE you couldn't drink it. Then 2 MALE Mexicans came pounding on my door, speaking in spanish. They had clip boards in their hands. I wasn't about to open that door!!! Later, when I checked out, I asked the desk clerk if they sent 2 guys beating on my door. They said no. After I described the guys, the clerk said they were their cleaning crew. I said a cleaning crew has a cleaning cart....not clip boards, and they ANNOUNCE that they are the cleaning crew! At checkout at 10:30 a.m. there was a hotel worker sitting outside the lobby door drinking a 16oz. can of beer and smoking a cigarette.......he sounded like he had more than 1 can. I WOULD NOT RECOMMEND THIS PLACE !!!

5.0 / 10.0

Passable

Location

Dropped reservation after 6pm I was there at 615pm. Cigarette smoke smell in the building. Dirt in bed tv didn't work in the morning. But staff was friendly And its What you get for $90 dollars a night

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