MainStay Suites Knoxville Airport





7.5Good
(228 Ratings)
"Front desk was so helpful and friendly."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Alcoa, 13 miles from University of Tennessee, MainStay Suites Knoxville Airport provides accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a shared lounge.
Business facilities
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7.5Good
(228 Ratings)
"Front desk was so helpful and friendly."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Very convenient to things. Very comfy bed.
Shower head didn’t move or adjust. Water wasn’t hot. Shampoo and soap was very low grade and very dry and sticky. Also bathroom door was so hard to move… didn’t ever get it shut.
10.0 / 10.0
Front desk was so helpful and friendly.
Nothing
8.0 / 10.0
Everything was great.
Na
1.0 / 10.0
Not a big selection. Not what we were are used to.
Facility smelled awful and was so dirty. I would never ever stay there again.
9.0 / 10.0
Convenience
9.0 / 10.0
The proximity to the airport
Not really anything I didn't like
8.0 / 10.0
Nice staff
The pool was already closed.
8.0 / 10.0
The location is great
I’m thinking the breakfast could be better. Still good
5.0 / 10.0
Location. Staff were pleasant.
Needs a deep cleaning.
Needs daily cleaning of hallways.
Facilities look worn out.
Depressing.
8.0 / 10.0
Location
They ran out of milk the first morning. So the second morning no milk either. They could have gone to the store. So didn’t get breakfast either morning. I had my grandson with me.
5.0 / 10.0
Location, complementary coffee, friendly staff
Upon check in, staff friendly and facility looked clean. Room was only decent, damp musty smell, loud refrigerator, with very loud occupants right above. Noise continued for hours. Staff was very accommodating when notified and found us another room.
7.0 / 10.0
Clean and staff very nice
In main hallway. A little too much noise.
8.0 / 10.0
It was clean and close to anything that you could need.
The 1st Lady that was working the front desk was rude the 2nd and younger of the two was very friendly and turned my experience around.
8.0 / 10.0
The room had everything I needed.
The fitness room was in disrepair and misrepresented.
6.0 / 10.0
Shania, the person who checked us in, was very nice and helpful. She’s a true asset to the face of the company. The carpet in the hotel halls and room smelled musty. Need to be deep cleaned.
Musty carpets
8.0 / 10.0
They have a good location
Needs a too add eggs and some meat to the breakfast.
10.0 / 10.0
Room is comfortable and clean. Desk clerk is very welcoming and pleasant to talk with
5.0 / 10.0
Location comes into play, good restaurant across the street
To begin with I was blindsided by the breakfast. No eggs. No meat. The only thing hot was the waffles and coffee. The room was a little worn, the clothes bar in the closet space was missing and I had to deal with a few spiders in the bathroom. Only acceptable because I was alone this trip.
5.0 / 10.0
The front desk staff was very nice and the location was good.
The room was clean but smelled like urine. I figured it was in the carpet. Also we picked this because it had free breakfast. Selection was lacking so we ended up eating elsewhere.
9.0 / 10.0
Rooms larger than expected
Not enough breakfast choices
10.0 / 10.0
I liked the breakfast items. I loved the friendliness of the staff.
The only thing I can think of is maybe different breakfast choices. And more shade especially by the pool area.
5.0 / 10.0
Good location
AC didn’t work well. Had it on 68 and wouldn’t cool room. Floor was wet below the AC unit smelled bad. The hot water was opposite of the cold water making the hot water low pressure.
1.0 / 10.0
They wouldn’t help with several issues with the cleanliness of there rooms.
10.0 / 10.0
Clean
Na
5.0 / 10.0
I booked this by mistake, tho this hotel was not my taste it is in fact perfect for others… if you are looking for a discounted hotel this works great! If you’re looking for a little more luxury I would suggest another location.
10.0 / 10.0
Didn't take advantage of breakfast, but location was excellent.
Platform bed was not very comfortable, and was noisy.
7.0 / 10.0
Nice staff
For the price I'd expect more ..breakfast. Coffee. Drinks. More amenities
10.0 / 10.0
Loved having a kitchenette
N/A
8.0 / 10.0
The stay was good. The night clerk was exceptionally polite and very helpful with information about local places for dinner and directions. All in all a good stay. Noise in the hotel and area was very minimal got a great night's sleep.
2.0 / 10.0
Near airport
Asked for sheets did not get them and had to go down ourselves to get them. Not enough towels… phone didn’t work… smoke alarm was pulled out of the wall..
Front desk was very rude.
5.0 / 10.0
The location was good for us. The bed was actually pretty good.
The breakfast was very disappointing. We were shown pictures of a basic breakfast with scrambled eggs and sausage. The current swine flu problem issue prevented eggs but there were hardly any other choices. Yogurt would have been nice. the air conditioning/heat was not user friendly - hard to control temp. and the Exercise room was ABOMINABLE. In very poor repair - sort of worked but very disappointing.
10.0 / 10.0
Great location nice and clean
The water pressure could be better
10.0 / 10.0
Everything
10.0 / 10.0
Staff , facilities very nice
Breakfast
10.0 / 10.0
Everything. Staff location property everything
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at MainStay Suites Knoxville Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MainStay Suites Knoxville Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MainStay Suites Knoxville Airport?
We found 1 amenities for this rental. This includes , and business facilities.
