Mainstay Suites Knoxville Airport

Lobby
Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, Multiple Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 1 Queen Bed, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
review stars
7.6Good
(688 Ratings)
"Was great "
Tiffany
Don't miss out! Price and availability may change
7.6 / 10.0
Good(688 Ratings)

Hotel in Alcoa, TN


Reasons to book

Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Hotel in Alcoa with a 24-hour fitness center and a seasonal outdoor pool
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.


Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.


Map of Alcoa, TN


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

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    Ratings and reviews

    7.6 / 10.0
    Good(688 Ratings)
    5.0 / 10.0
    Service and amenities were great!
    2.0 / 10.0
    The front desk staff was great! The room was not taken care of. The pull out couch mattress was rust stained from the metal support bars. There were also flakes of rust all over the mattress. When the shower was turned on black junk came out first and then cleared up.
    2.0 / 10.0
    Staff is great but place is run down. nothing like the pictures. bathroom door broken couch was dingy musty smell in kitchen area.
    4.0 / 10.0
    I reserved two rooms. Everything was extremely clean except in one room there was a smell- not to overpowering- but there was a smell. Staff was super friendly and welcoming. The breakfast is very small JUST FYI but otherwise it was a comfortable stay.
    5.0 / 10.0
    Comfortable and clean
    10.0 / 10.0
    Was great
    10.0 / 10.0
    Friendly staff
    2.0 / 10.0
    First arrived at a room that smelled like cigarette smoke and asked an associate there to verify whether it did, and her response was that it "kinda" smelled like it, which was way off from a "yes" or "absolutely." It was bad enough to ask for a different room since everything in there smelled. After being assigned a different room, I told the manager that one of the entrance doors wasn't closing properly, and her response was that people sometimes leave things in the door on purpose to enter and exit the building. The main reason it wasn't closing properly was that the people who installed that door didn't do it right, but she didn't want to hear that from me, so I just walked away, saying whatever. Later on, I realized I had misplaced some keys of mine and went down to her to ask her if anyone in that first room had turned anything in, and she said no. The fact that she never tried to go to that room and ask if my keys were in there would've been nice. At least an effort or concern would've been nice. The next morning, once I turned in my key card, she asked me what the keys looked like, then got up out of her chair and went to ask another associate if he had seen anything. Zero effort, no concerns, Nasty attitude, and Unprofessional.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Mainstay Suites Knoxville Airport. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Mainstay Suites Knoxville Airport pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"


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