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Mainstay Suites Knoxville Airport

Lobby

Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

7.6Good

(688 Ratings)

"Was great "

Tiffany

Don't miss out! Price and availability may change

7.6 / 10.0

Good(688 Ratings)

Hotel in Alcoa, TN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Hotel in Alcoa with a 24-hour fitness center and a seasonal outdoor pool
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Alcoa, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

TITANIC Museum Attraction

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.6Good

(688 Ratings)

"Was great "

Tiffany

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(688 Ratings)

Hotel in Alcoa, TN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of Alcoa, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

TITANIC Museum Attraction

Available Rooms

About this hotel

Hotel in Alcoa with a 24-hour fitness center and a seasonal outdoor pool
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.6 / 10.0

Good(688 Ratings)

5.0 / 10.0

Service and amenities were great!

2.0 / 10.0

The front desk staff was great! The room was not taken care of. The pull out couch mattress was rust stained from the metal support bars. There were also flakes of rust all over the mattress. When the shower was turned on black junk came out first and then cleared up.

2.0 / 10.0

Staff is great but place is run down. nothing like the pictures. bathroom door broken couch was dingy musty smell in kitchen area.

4.0 / 10.0

I reserved two rooms. Everything was extremely clean except in one room there was a smell- not to overpowering- but there was a smell. Staff was super friendly and welcoming. The breakfast is very small JUST FYI but otherwise it was a comfortable stay.

5.0 / 10.0

Comfortable and clean

10.0 / 10.0

Was great

10.0 / 10.0

Friendly staff

2.0 / 10.0

First arrived at a room that smelled like cigarette smoke and asked an associate there to verify whether it did, and her response was that it "kinda" smelled like it, which was way off from a "yes" or "absolutely." It was bad enough to ask for a different room since everything in there smelled. After being assigned a different room, I told the manager that one of the entrance doors wasn't closing properly, and her response was that people sometimes leave things in the door on purpose to enter and exit the building. The main reason it wasn't closing properly was that the people who installed that door didn't do it right, but she didn't want to hear that from me, so I just walked away, saying whatever. Later on, I realized I had misplaced some keys of mine and went down to her to ask her if anyone in that first room had turned anything in, and she said no. The fact that she never tried to go to that room and ask if my keys were in there would've been nice. At least an effort or concern would've been nice. The next morning, once I turned in my key card, she asked me what the keys looked like, then got up out of her chair and went to ask another associate if he had seen anything. Zero effort, no concerns, Nasty attitude, and Unprofessional.

6.0 / 10.0

The hotel definitely showed age and the repairs were shotty at best

8.0 / 10.0

The desk clerk was doubling as a housekeeper. She was sweet and pleasant.. such a hard worker!! Bed was comfy.

10.0 / 10.0

Clean, comfortable room…front desk staff very good…courteous and friendly.

10.0 / 10.0

Front desk staff excellent…clean, comfortable room.

3.0 / 10.0

Chech in was easy and quick, parking was busy but i think there was a Tennessee football game so i totally understand. Unfortunately when i got into the room that's where it went wrong. Unfortunately there were dirty dishes in the sink, the toilet was dirty and cleaned properly, they left an open pack of razors on the sink, the shower had the last guests shampoo and bar of soap in there. Lastly there was an open can of pear juice on the kitchen counter and when i went to throw it out it was stuck to the counter top.

8.0 / 10.0

none

10.0 / 10.0

We would return. Bed is nice and clean.

10.0 / 10.0

When I went to shower, the tub faucet shot off the pipe when I pulled up in the diverter for the shower. I tried to screw the faucet back on the pipe but realized the pipe had no threads to screw into. I had to was those points of contact ising the washrag to get areas wet. I had to wash my hair in the very small kitchen sink. No manager on site to talk to, just the front desk clerk (who was very nice).

2.0 / 10.0

Breakfast items out no one to stock. Acted like it was an inconvenience when we asked for a knife butter. Towels were stained. Comforter on bed had holes in it. And the couch we had to sit on for a week was soooo uncomfortable.

10.0 / 10.0

Check in was a breeze. Room was a nice suite that we loved. Restaurants within walking distance.

10.0 / 10.0

Everything was Great.

5.0 / 10.0

Very nice...

4.0 / 10.0

Dirty chairs in room. Dirty floor. Mildew smell in areas

8.0 / 10.0

I was hoping for something decent for breakfast. Other than that, everything was good.

10.0 / 10.0

Clean and quiet.

2.0 / 10.0

Absolutely DISGUSTING No pool access, the entire hotel smelled like urine and feces. They refused to service my room, stating they only service rooms once a week, I reserved for only two days. Staff was very rude and inconsiderate and none of the housekeeping staff could speak English.

2.0 / 10.0

Fine

4.0 / 10.0

Had an accessible room - the bars and walk-in shower in the bathroom were very helpful. Had 2 beds (were comfortable) but no place to sit other than one desk chair and was a little cramped. Kitchen was helpful and AC worked well. Did fulfill the needs. Could tell there had been some updates but could have used a little more TCL - bathroom door didn't shut all the way. Staff was very nice and everything was clean. Biggest problem was lack of breakfast - almost nothing left with an hour to go. Ended up having to go to a restaurant to get coffee and breakfast. Shouldn't advertise that breakfast is included unless there is more offered.

4.0 / 10.0

Room was nice and staff was helpful, but breakfast was really lacking. Only waffle batter (syrup was gone), a few bagels and joghurts left. Shouldn't say that breakfast was included if these are the offerings.

5.0 / 10.0

Very comfortable beds! Very clean and staff was very friendly!

1.0 / 10.0

Going into the first room, the room was dirty, the sheets, the comforter and the overlay all had dirt on them one even dried blood. Went down and spoke with desk clerk, they switched us to another room, but she said “ we have a lot of construction workers here, they are pretty dirty, so the rooms get dirty” (everything is white they could’ve bleached it. I’ve stayed in plenty of hotels. Never had. I had an issue with how dirty the bed linen was). There was hair strands all over the bathroom floor like it wasn’t even cleaned The free breakfast is a joke, there’s a waffle maker, cereal, and yogurt. The orange juice was so thick like it was straight concentrate.

10.0 / 10.0

Amy is super nice and helpful.

8.0 / 10.0

The sink and garbage disposal was messed up but usable. Took a long time to drain. Microwave didn't work properly but everything else was amazing.

4.0 / 10.0

Our room has been remodeled. The bed was very comfortable. Room was clean. Couch needed to be replaced. They need a reliable maintenance person. Our toilet was not bolted correctly to the floor. And the fan between the two rooms was falling off the wall.

8.0 / 10.0

.

8.0 / 10.0

Was a nice room. Convenient to the airport. Good restaurants close by.

4.0 / 10.0

I don't mind that the hotel was kind of old but the couch had stains on it I pulled the couch out to get something I dropped on the floor and there was so much dirt behind it there was a bath chair in the shower that had s*** on it it hadn't been cleaned I felt disgusted and I had to shower at my grandson's

10.0 / 10.0

Very friendly staff and well worth the price!

6.0 / 10.0

Room was clean. They had removed couch amd added another queen size bed and the room was not large enough for it. Could not walk in room.

4.0 / 10.0

The staff was very helpful. We enjoyed the outdoor pool and patio.

10.0 / 10.0

Easy access to major roads for the traveling that I needed to do. Room was very clean and well maintained

8.0 / 10.0

Room was clean, friendly staff, wish the breakfast was a little more but overall good experience.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Mainstay Suites Knoxville Airport. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mainstay Suites Knoxville Airport pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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