Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea

Clean, location

Nothing

Central location. Modern and very clean. Breakfast included was great. Also hotel offers free coffee and mini bottle water, even very nice cookies one afternoon.

Nothing.

Very good location, with Penn station only 10-15mins away on foot. The room was on the smaller side, but that is a given for Manhattan. Bathroom was a good size. The room was nice and clean, however it took us some time to realise that the AC unit was still running even when turned off from the thermostat. The first night we spent there we were too tired to realise it and woke up in the middle of the night because the room had gotten cold (we were sleeping with earplugs so couldn't hear the unit running). The 2nd night we tried to cover it with towels until we finally raised it with Reception who were able to turn it off from their system. The room had breakfast included, which was continental style. Decent selection, but nothing spectacular. Overall the stay was reasonable value for money, considering it was in Manhattan.

I think it would be helpful to give guests the heads up upon checking in that they have the option to request the AC to be turned off completely. The feature might be useful in the summer, but during our visit the weather was unseasonably cold. The street the hotel is on has a lot of flower shops which display their goods on the pavement, making it incredibly difficult to navigate (especially for us, with a manual wheelchair). Not much that the hotel can do about it, but it was quite inconvenient.

Service was excellent.

Room size was too small for the price what we paid. No proper ventilation. Air conditioners were placed at the wrong area.