Residence Inn Palo Alto Los Altos
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Most favorited





8.4Excellent
(152 Ratings)
"Everyone was very welcoming. ."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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This hotel offers rooms with self-catering facilities, a complimentary buffet breakfast and an outdoor swimming pool. It provides a grocery shopping service. Stanford University is 4.5 miles away.
Business facilities
Shuttle available
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
Most favorited
8.4Excellent
(152 Ratings)
"Everyone was very welcoming. ."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everyone was very welcoming. .
NA
10.0 / 10.0
Residence Inns have been around a very long time and serves as extended housing often as part of relocation packages. The studios are very well appointed and these are modern in design. The location is perfect for my needs.
Nothing to add but a balcony would be nice.
9.0 / 10.0
Friendly, reliable service.
Have stayed here many times!
No complaints.
8.0 / 10.0
We booked a 1 BR unit, and it was exactly what we wanted. It allowed one of us to go to bed early while the other one could sit in the living room without disturbing the sleeper. Kitchen area was well equipped, too. The hotel is also very close to local markets and stores.
Shower water flow was weak, but I suspect that was due to California laws about water flow and conserving water.
10.0 / 10.0
We did not wake in time for the breakfast.
N/A
10.0 / 10.0
I liked all the options for family to play games and sit around a barbecue in the pool and I love the inside of the rooms with the kitchen. Specially, if you have small kids.
6.0 / 10.0
Room
Staff at desk did not communicate that the breakfast had been canceled. My wife asked if she could have a small item from the store area. The attendant said that was fine but charged us $23.00 on ur card after indicating that it was free.
8.0 / 10.0
Good price, nice suite, very good fitness center
No convenient parking, kinda noisy
10.0 / 10.0
Location was great! Excellent service! Staff was awesome, esp. Sini, Lesieli, Angie, and Lata. Thank you.
none, everything's great!
8.0 / 10.0
Large rooms. Clean. Nice pool.
Poor parking. Gloomy underground lot.
10.0 / 10.0
Excellent breakfast choices
Clean environment
Friendly staff
Easy parking
Nothing I can think of at this time
3.0 / 10.0
The location of the property
House keeping was subpar and the staff response was absolutely poor .
10.0 / 10.0
Very clean , spacious and friendly staff.
Was great, no complaints.
10.0 / 10.0
Very clean and quiet location.
8.0 / 10.0
Spacious and quiet room. Helpful staff. Private parking.
Parking is not free.
5.0 / 10.0
It was quite good. Liked room size
We asked for a sofa bed. We had to make the bed and the blanket was inadequate. It had to be doubled
10.0 / 10.0
Clean
Couldn’t think of anything
10.0 / 10.0
Excellent choices
I wish the sofa bed could be more comfortable.
10.0 / 10.0
We had a one bedroom suite with a kitchen so we were very comfortable. The daily breakfast was amazing and a highlight of our stay
10.0 / 10.0
Everything. This was our first experience of a Residence Inn. It will not be our last. We were pleasantly surprised.TheStaff were very helpful and polite. We felt safe.
Thought the daily parking rate was expensive.
10.0 / 10.0
The breakfast was great. And for the price it was very clean, definitely good back.
I have know complaints.
1.0 / 10.0
Terrible service. Understaffed hotel that thinks they provide excellent service... but they don't. The facility is older and has some issues with latches that lock on you when you try to get into your room, tv's that don't shut off, and brown stains on the toilet that looks like poop but we were told that it wasn't and that the facility is old and therefore has stains... which is normal ..." I tried reaching front desk after 9:30 pm on the day we arrived to ask how to shut the tv as it would not turn off... but after about 10 tries no one picked up... I told this to the management in the morning and they said they trust their staff and that someone indeed was on duty.... ( so I guess I must have made it up??) The management is rude and not pleasant... though they think they are very pleasant. Never experienced service such as this. And repeatedly was told this was not a full service facility so I should not expect full service... We left and found a new place which was WONDERFUL... called Dinah's Garden. I don't recommend staying here if you are used to service and staffing.
More staffing, staff that gives the client the service they need and does not insult them. Update and take care of things that are broken rather than blame the age of the hotel...
3.0 / 10.0
Safety
LOUD AIR CONDITIONER UNIT COULD NOT SLEEP SLL NIGHT. I wish I could add video to this review do you could hear how loud the air conditioning unit was!!!!
10.0 / 10.0
Breakfast was great.
There were a lot of choices.
No complaints here.
9.0 / 10.0
Friendly and helpful staff. Good and safe location.
Breakfast needs to be improved.
10.0 / 10.0
Convenient location
Rooms are not vacuumed daily
1.0 / 10.0
Nothing
Horrible service and they charge for parking without telling you.
9.0 / 10.0
Location good near plenty of stores and restaurants. Quiet although though on a busy road. Garden was a real bonus. Good breakfast. Courteous and very helpful staff
8.0 / 10.0
Very good in general, breakfast was delicious.
9.0 / 10.0
Nice setup
Front desk young man not very well versed on customer service
9.0 / 10.0
the extra bed added for my son is nice and is free
the bed
It’s only queen sized. I would be much more happier if it were queen king-size
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Residence Inn Palo Alto Los Altos. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Residence Inn Palo Alto Los Altos pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Inn Palo Alto Los Altos?
We found 2 amenities for this rental. This includes business facilities, and shuttle available.
