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Residence Inn Marriott Palo Alto Los Altos

Top rated by guests

Terrace/patio

Fridge, microwave, stovetop, dishwasher

Fridge, microwave, stovetop, dishwasher

Fridge, microwave, stovetop, dishwasher

Fridge, microwave, stovetop, dishwasher

8.4Excellent

(432 Ratings)

"The breakfast was great, the pillows were fluffy. "

Jasmine

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(432 Ratings)

Hotel in Los Altos, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, steps from Silicon Valley
An outdoor pool, a fitness center, and an outdoor tennis court are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Housekeeping is available once per stay.
Residence Inn Marriott Palo Alto Los Altos offers 156 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium digital channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Los Altos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Amenities at Residence Inn Marriott Palo Alto Los Altos

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Gym or Fitness Center

Map of Los Altos, CA

city location on map

Nearby attractions

Golden Gate Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(432 Ratings)

"The breakfast was great, the pillows were fluffy. "

Jasmine

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(432 Ratings)

Hotel in Los Altos, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Los Altos, CA

city location on map

Nearby attractions

Golden Gate Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

About this hotel

Hotel with free breakfast, steps from Silicon Valley
An outdoor pool, a fitness center, and an outdoor tennis court are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Housekeeping is available once per stay.
Residence Inn Marriott Palo Alto Los Altos offers 156 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium digital channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Los Altos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(432 Ratings)

5.0 / 10.0

It was great

4.0 / 10.0

Everything is good, except can’t use wi-fi after 5 days. (ask staffs, but couldn’t solve)

10.0 / 10.0

The breakfast was great, the pillows were fluffy.

2.0 / 10.0

Here is a version you can post that is professional, to the point, and doesn't require a name: I am writing to express my dissatisfaction with the service I received from the front desk staff, particularly the representative who was working. Her demeanor was completely unprofessional and unwelcoming. When I tried to ask a question, she responded with heavy breathing and long, unprofessional pauses ("uhhhs"), making the interaction feel awkward and rude. The front desk staff lacked basic customer service skills and manners. To be frank, I have received better service at a fast-food drive-thru. This kind of service reflects poorly on your business, and I hope it will be addressed to prevent future negative customer experiences.

6.0 / 10.0

It’s ok. Many dead cellphone signals spots across the property

4.0 / 10.0

My husband is a patient at stanford hospital. I think for a ling term stay should be discounted.

10.0 / 10.0

Excellent

10.0 / 10.0

We stayed here before, so decided to stay again. The property is nice.

8.0 / 10.0

Everything was great at the property, from staff to breakfast. Ny kudos to the lady that was diubg breakfast by her self making sure wveryone was feed. She was very attentive abd nade sure nothing was enpty for guest to get . My only complaint was not having enough towels at the swinming area took about 45 min to hour to get some towels.

6.0 / 10.0

Good

6.0 / 10.0

Dirty coffee machine. Not as close to airport as advertised. Fire hose water pressure - almost bruising. Sketchy area. Comfortable bed

10.0 / 10.0

Was clean, quiet, nice area , love the room setting

10.0 / 10.0

I like friendly personal, very clean, very good breakfast

10.0 / 10.0

It was such a wonderful vacation to stay in such a beautiful place thank you to you and your team for everything that you did to make my visit a wonderful stay!

8.0 / 10.0

This property is nice, has a great location, and is quiet. Check-in was excellent. However, it seems to be understaffed. We tried to get some towels, but received no answer, so we had to ask for them in person at the front desk. Additionally, housekeeping room cleaning was minimal; they missed one day, even though we had requested it, and the carpets were dirty.

4.0 / 10.0

Hotel is very nice! Rooms are spacious, full kitchen, clean and fresh. I would stay here again. The AC was weird where it wouldnt turn off properly. You click off and then 15 mins later it would turn back on on the default cold setting. I aomehow got it to stay off at night but at mornings at 8.30 am it would start pushing cold air

10.0 / 10.0

The breakfast was amazing!! The room was outstanding and my family and I enjoyed our stay!

10.0 / 10.0

The place was quiet and clean. Front desk staff was very friendly with helpful suggestions about the neighborhood for shopping and dining. The room was quite big with everything in the kitchen so you can cook meals by yourself. It’s just like an apartment. Walkable distance to Walmart, Trader Joe’s, Safeway etc shops for everything you need. We like it, but only one thing needs to be careful: don’t get into the shower tub until you have warm water coming out because the shower head can’t be moved from the top.

5.0 / 10.0

Mostly for the pool and breakfast

10.0 / 10.0

Clean, quite, big rooms, I enjoyed my stay!

5.0 / 10.0

Nice property. Easy parking. BBQ grills, large fire pit, large pool, sport court and laundry machines available for guest use. Breakfast included. Kitchenettes and comfortable sofa sleepers. First time at a Residence Inn. Would choose again.

10.0 / 10.0

Loved the room and breakfast was great!

10.0 / 10.0

.

5.0 / 10.0

Really comfortable hotel. Very nice staff. Breakfast is really good compared to the Residence Inn in Mountain View/Los Altos. Most rooms i think are updated now.

10.0 / 10.0

Nice facility. Very friendly front desk staff. Nice buffet breakfast.

2.0 / 10.0

Positive: Great location, Spacious rooms with full kitchen Negative: The hotel website state that it was fully renovated in 2024. They probably did some touchups but overall the hotel is outdated: very noisy and dysfunctional AC, old showers, old carpets, old appliances, old and small towels. Service: front desk staff are very nice. Housekeeping (brief refresh) is only once in two days and "cleaning" once a week. The room did not feel clean. For the price we paid we expected better Housekeeping.

10.0 / 10.0

One bedroom suite is an excellent accommodation. The staff is extremely helpful. This is a perfect place for an extended stay.

5.0 / 10.0

I like this hotel a lot. I always stay here when I am traveling to the Palo Alto area.

10.0 / 10.0

Great staff

3.0 / 10.0

Bad smell in the entrance hall from the back door to the room destroyer and elevator, it was like old carpet smell

4.0 / 10.0

My stay at this property was good. It is one of the hotels I always pick to stay at when in the area.

6.0 / 10.0

Hot tub didn’t work

5.0 / 10.0

Nice hotel with a wonderful staff. It has a good location.

1.0 / 10.0

Too loud noise from ac/ heater. Waked up from the noise and Couldn’t sleep well. Boom sound when it turn on.

10.0 / 10.0

this is a great hotel with lots of convenience

10.0 / 10.0

Great stay!

8.0 / 10.0

Walking distance to large shopping center. Convenient location.

10.0 / 10.0

walking distance to stores

10.0 / 10.0

walking distance to stores

10.0 / 10.0

Excellent staff! All requests were fulfilled. Ideal underground parking. Great location: close to everything. Perfect for families.

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