Holiday Inn Express & Suites - Austin - Round Rock by IHG





7.4Good
(102 Ratings)
"Clean, great location, nice mini store"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsWiFi/Internet, Air conditioning, Pool and more
Featuring 3-star accommodations, Holiday Inn Express & Suites - Austin - Round Rock by IHG is located in Round Rock, 5.3 miles from Dell Diamond and 19 miles from Moody Center.
Business facilities
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7.4Good
(102 Ratings)
"Clean, great location, nice mini store"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Comfort and convenience
3.0 / 10.0
Good location
Left early no brkfst when leaving at check out host didnt say a word no contact not to friendly
10.0 / 10.0
Clean, great location, nice mini store
Need better Maintenance fixes & touch ups to bathrooms and fix low hanging hinges. Had to lift and pull door in order to close it in room 225
9.0 / 10.0
Spacious room with big bathtub
Comfy bed
Fitness room
The price
The location
Breakfast was bland
No hot tub
Refrigerator rocked back and forth
7.0 / 10.0
Property was fairly decent. We knew it wasn’t a 5 star hotel. Overall, it was pretty good.
Toilets are really low like they’d be great for kids to use, not adults. The overall look of the facility was decent, but a few spots on the walls, trim showed some abuse.
2.0 / 10.0
place was nice but didnt get to stay.
the staff
9.0 / 10.0
Room was bigger than expected, and very comfortable with good amenities
1.0 / 10.0
Very dirty
Nothing
4.0 / 10.0
Honestly we had a bad day for one night. The AC was not working correctly in our room we had to get the stuff to come up there and still was not working after that we left for 2 hours thinking it would be cool by the time we got back it was not. The refrigerator was not clean ice cream was even left in the refrigerator we had a piece of the siding hitting the window all night making noise so we didn't sleep well. And the morning of our checkout we were still in the room in bed having a private moment, and the housekeeping lady came in without knocking. I forwarded all this information over to the general manager through email. He responded once and was supposed to get back with me to rectify the situation. I emailed him again, to follow up but have not heard anything back as of yet. My next step is to contact the corporate office. We spend way much money for a one night stay and deal with all of those issues.
3.0 / 10.0
we liked the workers
the roach and lizard infested room
10.0 / 10.0
The breakfast was good they had alot to choices, they had cereal, pancakes, eggs, bacon, sausage, oatmeal, biscuits, & cinnamon rolls. My room was very nice with alot of space to move around.
I really didn't see anything wrong with my room or the service the staff was nice & friendly.
3.0 / 10.0
Breakfast and staff were good
Handicap bathroom in first room was filthy. Paint scuffs everywhere. A lot of patching was visible and much more needed.
Not up to normal Holiday Inn Express standards, unless you have severely lowered them.
3.0 / 10.0
Location was good
Everything was run down looking. Needs painted and new furniture. Bathroom was so small that my daughter on a knee scooter had to go down to the public bathrooms every time. All the furniture in the lounge was ripped. All the walls looked dirty and scratched up.
5.0 / 10.0
I did not have breakfast. Also, the location was good. This location is surrounded by several places to eat.
Location is pretty dated and needs some upgrades. This location also needs an exterminator, they have roaches. I did not place my things on the floor or leave any open containers.
2.0 / 10.0
Close to restaurants.
A/c was horrible. You will notice this as soon as you walk in. Your room is no better at all.
Holes in the sofa, blinds cracked, looks like it needs a bit of updating.
We stayed at the Garden Inn on our second night in same parking lot.
It was a much better choice.
10.0 / 10.0
Clean
Nothing it was great
5.0 / 10.0
Update the building
It's a old building and needs to updated
8.0 / 10.0
We loved the fast check in and price point. We also enjoyed the complimentary breakfast.
My room was too warm, the air conditioning was a little outdated so it wasnt blowing as strong as it could have.
6.0 / 10.0
The location and decor; the front desk staff were courteous.
- odor - moldy and some smoke scent in room
- breakfast was almost out by 9am; tried to get kitchen staff attention about low or empty hot station and was ignored; front desk rep tried to assist later when he was made aware;
- one of the two custodians who refreshed the room was observed using the same cloth for everything, toilet, sink and other surfaces. I cleaned after to avoid transfer of germs. They were not pleasant
The remote for the TV did not work well
9.0 / 10.0
The location was great to where I was going later on.
The bathroom tub had a lot of rust, there was a stain/ mildew spot in the tub that would not be cleaned off, and there was a hole in the bathroom on the inside.
2.0 / 10.0
Great location
Didn’t clean our room and when I asked about taking out the trash the receptionist replied it wasn’t her job. Had to ask for towels twice since they didn’t clean. Bugs in the tub and we saw a cockroach in our room. Very unfriendly
5.0 / 10.0
Bed was comfortable. Towels were soft. Shower water pressure was string and plentiful. Easy access.
The whole hotel looked dilapidated. The walls and paint were damaged throughout. There were fit and finish issues everywhere.
4.0 / 10.0
Staff was nice
Breakfast was mid, and the room felt hot even though we had the ac blasting.
8.0 / 10.0
The staff was very helpful and kind. They answered all the questions we had and when we needed anything at all they were quick to respond.
The pool was under maintenance and that was the main reason we stayed at this hotel-price and the pool. We had two small children with us and that was going to be our entertainment while other adults were at a conference. Of course, it was nothing they could control, but it does need to be updated on their website.
8.0 / 10.0
Breakfast was very good! Nice and warm egg omelettes, sausage links, oat meal & coffee. Theres something for everyone like yogurt, fruit, cereal and juices.
10.0 / 10.0
Breakfast was a pleasant surprise.
Location is Excellent
Pool was closed
4.0 / 10.0
Location
There were ants and spiders in our room. My daughter was even bitten by a bug during our stay. When speaking with one of the staff and stating that I had a picture, he said he believed me because they have an issue with bugs. I was told I would receive a credit of some sort but I did not. After being charged the full amount, I called and spoke with management and Lawrence(the mgr) stated he would look into it and call me back. We checked out on October 24th, today is November 4th. I still have not heard back.
7.0 / 10.0
Friendly/helpful staff
Good location
Older, super small bathroom with not much lighting.
7.0 / 10.0
No house cleaning. Breakfast not good , sparse food .ate at I Hop.
Price to high . Won’t stay again
7.0 / 10.0
TV input switch panel isn't works
8.0 / 10.0
Close to my destination
Outdated
5.0 / 10.0
Room needs to be updated. Staff was nor friendly or happy
10.0 / 10.0
Espacio las habitaciones
Unas cucarachas muertas y chiquita en el baño más fumigación y mantenimiento, falta limpieza en el sillón y alfombras , mejor no usen alfombras
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites - Austin - Round Rock by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites - Austin - Round Rock by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Austin - Round Rock by IHG?
We found 1 amenities for this rental. This includes , and business facilities.































