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Comfort Suites Lombard - Addison

Swimming pool, Swimming pool

Property building

Property building

Lobby or reception

Lobby or reception, Lobby or reception

7.6Good

(289 Ratings)

"Clean & quiet."

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(289 Ratings)

Hotel in Lombard, IL

4-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Offering easy access to Interstate 355 and within driving distance of downtown Chicago, this Award-Winning Lombard Hotel offers spacious all-suite accommodations with the free WiFi and Flat Screen - High Definition Cable Television with HBO.

Amenities at Comfort Suites Lombard - Addison

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Lombard, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.6Good

(289 Ratings)

"Clean & quiet."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(289 Ratings)

Hotel in Lombard, IL

4-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Lombard, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Offering easy access to Interstate 355 and within driving distance of downtown Chicago, this Award-Winning Lombard Hotel offers spacious all-suite accommodations with the free WiFi and Flat Screen - High Definition Cable Television with HBO.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.6 / 10.0

Good(289 Ratings)

100% verified reviews

6.0 / 10.0

Decent place in a hard to navigate location.

Breakfast was good. Rooms were clean, but the property shows signs of wear. Could hear road noise from the busy intersection. Staff was efficient.

The location. Near the corner of a busy intersection made getting into the facility very difficult during busy times, especially when heading south toward downtown.

5.0 / 10.0

Carpet floor iykyk.

The bathroom it was clean better than what I expected.

The curtains were very dirty! I put gloves on to close the curtains. It looked like blood stains, and the other room it was dirty. We were on the bottom floor oh I believe rooms 121, 125, and 127 but i could be wrong the furniture had stains on them the carpet looked very dirty I was not able to sleep well I had my lights on all night long I was worried about bugs it smelled like smoke in the hallway. Room 127 smelled moldy. The lighting in the back parking lot was not lit well it was dark , compared to the lighting in the front parking lot. I did not like the fact that the coffee maker was right beside the toilet on the countertop of the sink that's not very sanitary to me. Also, the lamp shade had some stains on it as well. I'm not sure if it was blood stains or if it was just either way. it's not CLEAN! I stayed there towards the end of Sept. So they may have done some remodeling, but then again, im not sure. I sure would hope so at least CLEAN IT and get rid of what can't be cleaned and replace it with new ones. Look at the photos people.

1.0 / 10.0

Very Low Budget HARD PASS!

The check in staff overnight was Very unpleasant and RUDE! The facility needs alot of updates! The elevator sign has chipped words and letters missing on 1zt floor and the 3rd floor! I contacted this property to ask for extra pillows and asked to confirm when I arrived and was hit with a ribaldrous response from the Rude white male at the check in counter! He stated there is enough pillows already in the room? The deposit is ridiculous and was not mentioned on Booking.Com website! I have stayed way better hotels and the deposit was either not required or way less than what this 1 star hotel asked for which was $100...The check out process clerk, I asked for the corporate complaint number and was told "I dont know it"! I asked for a manager and was given a card. No apologies no please try us again, just very dismissive! Finally, the Ice machine on the 3rd floor of my room location was broken! Just ridiculous and very low budget disappointing experience.

The check in staff older guy that should be retired is very rude, unpleasant and ridiculous!

4.0 / 10.0

Disappointed

The breakfast was decent, the room was nice enough and the sofabed already had sheets on it. It was convenient to where we were going as well.

We found a couple bedbugs and approached the front desk. They responded that we could talk to the manager when they got in and only offered to change rooms. We were in the process of checking out shortly so that didn't help us. The manager discounted us $40 for having bugs but offered no other help. We asked for bags to wrap up our luggage to decontaminate them at home and they were very stingy with the bags. At first offering 4 for our family of four and then reluctantly giving us two more each of the times we asked saying "I already gave her 4 bags." "I'll have to check to see if we have any." "Here are two more" despite asking for 3. All in all unhelpful for us as we tried to contain traveling with the bugs back home. We only found the two, thankfully, and they definitely looked like mature adult bedbugs from a google search. I wished they would have been more helpful in handling the situation of their hotel room.

10.0 / 10.0

Excellent staff.

Clean & quiet.

2.0 / 10.0

Will not stay here again.

First room was disgusting and literally had bugs in the bathroom. Only half of the curtains would close, the peephole was huge and not coverable, and the door safety latch wouldn't close. Requested a different room. Second room was slightly cleaner, but still had boogers all over the walls, carpet looked like animals had thrown up on it and not been cleaned, curtains closed but were filthy. Bathroom appeared clean. Didn't see any bugs.

4.0 / 10.0

I didn’t like it

Easy to get to

Water pressure in the shower was not good, clean towels were still dirty, constantly hear noises from other rooms and kids running all night long

9.0 / 10.0

Great 3 days in great place

Comfort, safe, quite we have stayed here alot

3.0 / 10.0

This place made my skin crawl very low budget

The staff was nice

This place made my skin crawl

10.0 / 10.0

This was one of the cleanest and nicest hotels

Very clean. Staff was friendly and very helpful

Nothing. Perfect

10.0 / 10.0

Great Breakfast , Very Clean

Very Clean , great breakfast not the same breakfast twice

The stay was perfect

1.0 / 10.0

N/A

Nothing

Customer service was horrible. There was am error with a third party payment to the property they cancelled my reservation and gave my room away. I had to sleep in my car in a parking lot with my grandchildren because they refused to let me check in after I had paid in full for it. I would not book a room here ever again.

10.0 / 10.0

Great stay, would be happy and excited to book here again when in Lombard.

Friendly staff, great breakfast and ease of check in was great.

10.0 / 10.0

We loved the size of our suite.

It is seven minutes from our sister’s home. Breakfast was fun. The staff is friendly.

7.0 / 10.0

Good times

Good varieties

6.0 / 10.0

Adequate but the place could use some maintenance.

Breakfast was very good. Some of the staff were very personable. Others weren’t so competent. The pool looked nice but we didn’t get a chance to try it out. The rooms are huge but probably more than most people need.

A couple things weren’t working- a lamp and the tv. The first clerk apparently didn’t report this or try to do anything to help us out. The second clerk was great and offered to give us a different room. We declined, but had we planned to stay another night we would have taken the other room. I also didn’t particularly like the dark color scheme but that’s a matter of preference.

1.0 / 10.0

Uncomfortable

Very nasty wasn't comfortable at all

Nothing

5.0 / 10.0

I would not choose to stay here again. I was very disappointed and was glad we stayed for one night

The staff was courteous. They put our rooms close together which I requested. The bathroom was nicely remodeled

There were lots of stains on things including, lamps, curtains, carpet, couches; the carpet in our room was ripped in the entryway, the curtains didn't close all the way, the breakfast could have had more of a selection.

3.0 / 10.0

I WILL NEVER GO BACK

I like that they allow early check in for a extra fee

The management socks. The manager is very rude & partly racist.

2.0 / 10.0

Failed Business video meeting, Hot, overpriced for 3 hrs. of misery,.

location

room was hot on entry, no internet (got room to do a online video testimonial for business using the quite) failed miserably requesting my money back or voucher for another day there's internet working to reset in the short fall.. , no towels to whip sweat off face because it waws hot inn room until it got up to a comfortable temp. Paid an extra early occupancy 40$ fee to set up for video after asking deck person is internet working, once in room set up password for internet multiple did not work at allll.

9.0 / 10.0

I overall enjoyed my experience and the staff was very friendly. Our housekeeper was very nice as well. The property w

Add more towels hooks in the suite rooms.

The continental breakfast hot choices could be better.

9.0 / 10.0

It was sufficient for what I needed

Convenient

Getting in & out of the property

7.0 / 10.0

This room suited the purpose of needing somewhere closer than our home to stay before an early airport trip.

Small

Our room was not very clean. Hair on bathroom wall. Someone left a sticker from clothing on the very old worn chair in the room. Maps doesn’t take you to the right address - it took us down the road to a very dark and creepy place with no street lights. We had to search the hotel name in order for it to reroute. There was no information on Booking.com app about $100 deposit being required and I’d rather have just known that upfront and had it built into my charge through this app than having to worry about digging my card out in the lobby when I was trying to check in with our bag and 3 kids at 10:30pm.

7.0 / 10.0

Overall the hotel was a good value for the price.

Staff was friendly and helpful. Bed was comfortable. Breakfast was good.

Property needs to be updated. The curtains in my room were filthy and so was bed skirt, and the gym should not be listed as a gym.

7.0 / 10.0

May or may not stay here again.

The inside of the building is very nice and the breakfast area was well stocked The pool looked inviting but we didn’t have time to use it

It’s hard to get into if coming from the west. We had to cut through the McDonalds parking lot to get to you! Even though I paid in advance, my credit card was charged $100 for “incidentals”…which was credited back today (4 days after checking out). We were told NO PARTIES when we checked in but our 2 neighbors were quite loud, playing loud music until 3am! There were 3 of us in our group & were given 3 bath towels, but only 2 hand towels & 2 wash cloths!

10.0 / 10.0

Very comfortable room with great breakfast

Nice roomy room with a couch, chair, and a steel. The breakfast was kept full so everything was available as customers came to eat. Staff was friendly

Nothing that I can think of

3.0 / 10.0

Terrible place to stay

Nothing

A lot of drugs and prostitution

7.0 / 10.0

Ok stay..

The beds were comfy.. nice bathroom in our room.

They was remodeling so it was so so on repair but they told us that. Curtains were dirty and the breakfast was so so as well. Eggs was cold..

7.0 / 10.0

It was good

Convenient location, cleaned and descent rate

I have no complaints

10.0 / 10.0

It was very comforting and comfortable

I loved that they offered free breakfast. That was very accommodating.

There was a little bit of visible wear and tear in the shower but that was the only red flag.

9.0 / 10.0

Some of the staff was nice and pleasant, some wasn’t the food could have been more varieties for those whom eat meat and

Everything

Could have been a little more tidy up in certain areas

9.0 / 10.0

Quiet and comfortable

It was really refreshing, I was able to get some rest. Everything was close, like the mall. The room was comfortable and clean…. Felt like home. Staff was there when needed.

Hot tub

9.0 / 10.0

A well maintained and clean hotel , with helpful n friendly staff. Would deff consider again someday

That complimentary breakfast is amazing! I never had omelets, bacon, sausage patties at a hotel before. Very impressive. Usually it's just dry packaged muffins and the waffle mix machine. Also the front desk gal was very nice. Gabriella :)

The construction happening on the 3rd floor. Thankfully they were working afternoon, but since my event didn't take place till after 3pm, I was still in my room. That's the only time I heard it.

3.0 / 10.0

Poor

location under the construction

bad smell

9.0 / 10.0

Very clean professional and courteous

I got family in that area and this will be the place I will stay every time I visit because everything was to my satisfaction and the breakfast 5 stars

Really nothing everyone and everything was pleasant

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