Comfort Suites Lombard - Addison

Property building
Swimming pool, Swimming pool
Property building
Lobby or reception
Lobby or reception, Lobby or reception
review stars
7.3Good
(289 Ratings)
"Clean & quiet."
Verified guest
Don't miss out! Price and availability may change
7.3 / 10.0
Good(289 Ratings)

Hotel in Lombard, IL

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Offering easy access to Interstate 355 and within driving distance of downtown Chicago, this Award-Winning Lombard Hotel offers spacious all-suite accommodations with the free WiFi and Flat Screen - High Definition Cable Television with HBO.

Amenities at Comfort Suites Lombard - Addison

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Cleaning products

Map of Lombard, IL


Available Rooms

$$$$
booking logo

Ratings and reviews

7.3 / 10.0
Good(289 Ratings)
100% verified reviews
3.0 / 10.0
If it wasn’t convenient I wouldn’t have stayed
Nothing
The sheets were dirty & stained, the hot tub was no longer there, the elevators were broken. Pictures were damaged, everything just seemed broken or damaged or run down .
6.0 / 10.0
It’s a great location, close to work, staff is great. Nothing fancy
If can be pretty bright at night with all the hallway lights.
6.0 / 10.0
Decent place in a hard to navigate location.
Breakfast was good. Rooms were clean, but the property shows signs of wear. Could hear road noise from the busy intersection. Staff was efficient.
The location. Near the corner of a busy intersection made getting into the facility very difficult during busy times, especially when heading south toward downtown.
5.0 / 10.0
Carpet floor iykyk.
The bathroom it was clean better than what I expected.
The curtains were very dirty! I put gloves on to close the curtains. It looked like blood stains, and the other room it was dirty. We were on the bottom floor oh I believe rooms 121, 125, and 127 but i could be wrong the furniture had stains on them the carpet looked very dirty I was not able to sleep well I had my lights on all night long I was worried about bugs it smelled like smoke in the hallway. Room 127 smelled moldy. The lighting in the back parking lot was not lit well it was dark , compared to the lighting in the front parking lot. I did not like the fact that the coffee maker was right beside the toilet on the countertop of the sink that's not very sanitary to me. Also, the lamp shade had some stains on it as well. I'm not sure if it was blood stains or if it was just either way. it's not CLEAN! I stayed there towards the end of Sept. So they may have done some remodeling, but then again, im not sure. I sure would hope so at least CLEAN IT and get rid of what can't be cleaned and replace it with new ones. Look at the photos people.
1.0 / 10.0
Very Low Budget HARD PASS!
The check in staff overnight was Very unpleasant and RUDE! The facility needs alot of updates! The elevator sign has chipped words and letters missing on 1zt floor and the 3rd floor! I contacted this property to ask for extra pillows and asked to confirm when I arrived and was hit with a ribaldrous response from the Rude white male at the check in counter! He stated there is enough pillows already in the room? The deposit is ridiculous and was not mentioned on Booking.Com website! I have stayed way better hotels and the deposit was either not required or way less than what this 1 star hotel asked for which was $100...The check out process clerk, I asked for the corporate complaint number and was told "I dont know it"! I asked for a manager and was given a card. No apologies no please try us again, just very dismissive! Finally, the Ice machine on the 3rd floor of my room location was broken! Just ridiculous and very low budget disappointing experience.
The check in staff older guy that should be retired is very rude, unpleasant and ridiculous!
4.0 / 10.0
Disappointed
The breakfast was decent, the room was nice enough and the sofabed already had sheets on it. It was convenient to where we were going as well.
We found a couple bedbugs and approached the front desk. They responded that we could talk to the manager when they got in and only offered to change rooms. We were in the process of checking out shortly so that didn't help us. The manager discounted us $40 for having bugs but offered no other help. We asked for bags to wrap up our luggage to decontaminate them at home and they were very stingy with the bags. At first offering 4 for our family of four and then reluctantly giving us two more each of the times we asked saying "I already gave her 4 bags." "I'll have to check to see if we have any." "Here are two more" despite asking for 3. All in all unhelpful for us as we tried to contain traveling with the bugs back home. We only found the two, thankfully, and they definitely looked like mature adult bedbugs from a google search. I wished they would have been more helpful in handling the situation of their hotel room.
10.0 / 10.0
Excellent staff.
Clean & quiet.
2.0 / 10.0
Will not stay here again.
First room was disgusting and literally had bugs in the bathroom. Only half of the curtains would close, the peephole was huge and not coverable, and the door safety latch wouldn't close. Requested a different room. Second room was slightly cleaner, but still had boogers all over the walls, carpet looked like animals had thrown up on it and not been cleaned, curtains closed but were filthy. Bathroom appeared clean. Didn't see any bugs.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Comfort Suites Lombard - Addison. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Comfort Suites Lombard - Addison. Enjoy the water!

Is Comfort Suites Lombard - Addison pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Comfort Suites Lombard - Addison?

We found 24 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.


Explore similar stays in Lombard

Explore all rentals in Lombard