Extended Stay America Select Suites - Chicago - Lombard - Oakbrook





4.9
(117 Ratings)
"Staff were very helpful and polite!"
Verified guestDon't miss out! Price and availability may change
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
This Extended Stay America - Chicago - Lombard - Oakbrook is located in Lombard and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Cleaning products
$$$$
4.9
(117 Ratings)
"Staff were very helpful and polite!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Pricing and Location
All the doors to enter was faulty
10.0 / 10.0
Staff were very helpful and polite!
8.0 / 10.0
The rent is great.
There was a trash can which was not cleaned.
1.0 / 10.0
Nothing
Someone pulled the alarm we weren’t accredited for that, no utensils, room had a weird smell.
10.0 / 10.0
We’ve stayed here 3 times. Each time we come visit our family in Chicago from Florida. We come stay here with you guys.. it’s very convenient and the staff is very nice!
The first room that was given to me smelled like cat urine and I did not want to stay in that room. They moved me to room 133 downstairs to a new room with two beds and that room was much better, but the floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink for everything but everything else was exceptional and things happen
6.0 / 10.0
Close to everything
No breakfast as listed - a bit old but clean
1.0 / 10.0
It’s in an amazing area directly across the street from Yorkville mall
The general manager was extremely unprofessional and rude
1.0 / 10.0
Nothing but parking
Staff,the room,housekeeping,front desk service
1.0 / 10.0
We left after 10 mins of our stay. We spotted roaches and bugs in the room almost immediately.
Roaches in the room
1.0 / 10.0
i did my reservation. nobody was at the from desk after 11 pm so I couldn’t check in. next morning the front desk guy just told me the reservation was canceled because the housekeeping didn’t show up, so it wasn’t any available room.
4.0 / 10.0
I like that the bathroom was roomy. I like area the location of the hotel.
It smelled like old people, the carpet looked dirty, there is a kitchen with no dishes, pots or pans, something was wrong with bathroom door knob it took me 5 minutes to get out so I got scared and thought about this place already looking sketchy and this was trap for human trafficking.
1.0 / 10.0
area restaurants near by
there was burn holes in my bedspreads and the bathroom wasn’t clean . we were not provided with kitchen utensils we were told that they were out of pots and pans
1.0 / 10.0
location
bathtub was full of hair .
1.0 / 10.0
It was poorly staffed, the staff had horrible customer service, the rooms could have been way cleaner, it was a terrible stay.
This was a terrible, disgusting, untenable stay. From the moment we checked in to the very last day we had absolutely horrible service. The first room we got was filthy, it had a dirty bed with hair in, the bathroom was gross and hadn't been cleaned and the towels had hair in them.
They switched our room right away but when we asked for more pillows we were refused this request. Furthermore any other things we needed for the room, we were told that we had to come down and get it ourselves. When we got fresh towels there was hair in them every time! The shower in the bathroom wasn't completely clean. Then on our last night there the pipe under the sink broke and water leaked everywhere. Management took over 40 minutes to come and fix the problem they had absolutely no urgency.
When we spoke to the manager about all of our issues, and asked to be compensated in some way she had a terrible attitude and told us that we weren't being held against our will and we could of checked out in any time. She wasn't apologetic or accommodating towards us at all. We will never stay at another extended stay again.
1.0 / 10.0
Absolutely Nothing. I didn’t even get to stay at the location due to the man that worked the desk the night we arrived. He wouldn’t let us check into our reservation even though we paid up front and in advance and also we did arrive before 12am which is their check in deadline’s.
Upon arrival I was treated horribly. The man that worked the overnight shift was so rude and very unprofessional and had no care or regards to the fact that we came in from another state and had nowhere to stay. We ended up having to go to another location through you guys, and it was also horrible. The first room they put us in was dirty, so they then placed us in another room and it had roaches.
1.0 / 10.0
Nothing. Worst experience ever.
The lack of communication with the guest. The specific room. I’d rate it 0 stars if possible.
10.0 / 10.0
Comfortability. Cleanliness. Family oriented.
1.0 / 10.0
nothin the employee would not open the door for us even tho we paid online and had reservations
very unprofessional
1.0 / 10.0
the location
that they don’t tell you that the chime bank card is not acceptable every person isn’t available to bank with some of the bigger banks
2.0 / 10.0
the trued to sale my room after I booked it
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Select Suites - Chicago - Lombard - Oakbrook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites - Chicago - Lombard - Oakbrook pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Select Suites - Chicago - Lombard - Oakbrook?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
