SureStay Plus Hotel by Best Western Chicago Lombard
Top rated by guests





8.3Excellent
(1,116 Ratings)
"It’s very clean."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Just 0.6 mi from Yorktown Shopping Center, this SureStay Plus Hotel by Best Western Chicago Lombard hotel features free WiFi and serves a complimentary continental breakfast each morning.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Family friendly
Safe
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(1,116 Ratings)
"It’s very clean."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
It’s very clean.
Nothing. It’s perfect.
10.0 / 10.0
Awesome
Nothing
10.0 / 10.0
Everything was great
Nothing
9.0 / 10.0
Another nice stay with a good breakfast!
N/a
10.0 / 10.0
Very clean, excellent facilities and friendly staff members
10.0 / 10.0
The food and the staff
The room felt muggy at times.
10.0 / 10.0
This staff is friendly. The beds are comfortable. The room was clean.
The only complaint I have is there was no hand soap in the bathroom to wash your hands
10.0 / 10.0
Breakfast was good, only eggs sausages pancakes and waffles for hot selection
Only stayed two nights and had a great time
10.0 / 10.0
Cleanliness, friendly staff, and great location.
Everything was excellent.
8.0 / 10.0
Location
A little dated.
10.0 / 10.0
Place and everything
N/a
10.0 / 10.0
Clean
9.0 / 10.0
The breakfast was excellent. Also the fact that it is open at 6a.am. is a real plus!!
The heater in our room was not easy to regulate but it was acceptable.
10.0 / 10.0
Right when we walked into the lobby it was clean, organized, smelled amazing and there was a staff member greeting us. Very friendly!
10.0 / 10.0
Location
Staff
8.0 / 10.0
Staff was professional and friendly.
The breakfast was not good.
9.0 / 10.0
It was easy to find.
Rooms had a concentrated weed smell that didn’t go away.
7.0 / 10.0
Everything except the heating in the room
Malfunctioning heating in room made noise on and off all night we need to turn it off
Needs to be replaced
8.0 / 10.0
Great location excellent value for my business purposes
No real concerns. The breakfast is free but not something to enjoy for a long stay at this property
3.0 / 10.0
check in was routine
asked for newly remodeled room. It was pathetic. cheap materials were used. Bathroom remodeled with unfinished vanity, whole front bottom opened, no doors, no shelves. some trims unfinished at ends. Boring ordinary room furnituture,boring unimpressive continental breakfast
5.0 / 10.0
The hotel was affordable.
The toilet was clogged the first day we arrived, the staff was notified and it took nearly an hour to receive assistance. The elevator took forever to arrive, the breakfast was subpar.
8.0 / 10.0
I am really pleased with the value for money at this hotel, I specifically enjoyed the fresh pan cake maker and the other offerings for breakfast. The staff were extremely friendly and would make you feel valued. I would like to especially call out Patrick for his presence, his thoughtfulness and just his presence. Staff like him should be recognised for what they do.
Nothing major, an opportunity to have an electric kettle included in rooms.
10.0 / 10.0
Working in this area for a month. Struggled for a week to find a place that was affordable, clean and in a good location. This hotel exceeded my expectations.
Can’t think of anything
7.0 / 10.0
Better staff service
Need better breakfast
7.0 / 10.0
Room was clean, staff was helpful and friendly. Good location for where I needed to be.
There wasn't a nice comforter on the bed... it looked like a quilted mattress cover. There was no blanket on the bed and the blanket I received on request at the desk was awful... very cheap and coarse, I didn't use.
When I returned to the hotel on my first night, there was a guy smoking pot on the bench right across from the main entrance and a large group of people taking up the guest seating in the lobby with grocery store food spread out and several women working on a laptop (which I thought was a bit shady, especially with the guy smoking pot outside).
9.0 / 10.0
Good budget hotel within easy reach of both the major airports.
Breakfast could have been better
10.0 / 10.0
We’ve stayed here many times before and like it a lot. The hotel rooms are clean and comfortable and the desk staff is always wonderful. Great location too, away from the main roads but still convenient to everything.
7.0 / 10.0
The room was comfortable with new furnishings.
Shower head was old and tub stopper was broken. Couldn’t get our clothes in the armoire.
4.0 / 10.0
Lobby is nice, breakfast is good.
1. Our chair at the desk was missing a leg ( unbeknownst to us) and when my husband sat in it he almost hit his head on the AC unit. When I informed the front desk staff he was not concerned about our safety and just said “ we wouldn’t be charged” for the broken chair. We removed the chair and put it in the hallway, we never received a replacement. 2. The bathtub faucet never turned off while the shower was running. 3. Bathroom sink wouldn’t drain. 4. Staff cleaned once during our 4 day stay but never replenished things like cups. It’s hard to take meds without a cup for water.
10.0 / 10.0
Great staff members
NA
7.0 / 10.0
Good location and friendly staff
Never experienced this but might be my first time … the room door had a slit at bottom so so the noises and lights from lobby were clearly heard inside the room.. though room was well lighted …should have kept a night lamp/low light for night time .. it was hard to sleep with so bright light
8.0 / 10.0
Did not have breakfast. The check in person Patrick was awesome
Linen was stained and smelled musty toilet would not flush properly
7.0 / 10.0
Good breakfast, clean and comfortable
10.0 / 10.0
I like the breakfast, love the bed and pillows, the new look is very nice.
I have no complaints.
6.0 / 10.0
Location. Price
Bedding was all ripped and torn and dirty on the bed skirt. Air conditioner in our room was so damp all our clothes got musty. I got sick from it. My son’s room the floor was soaked from the leaking.
9.0 / 10.0
The location was convenient to the city. The room was clean and the beds/pillows are comfortable.
4.0 / 10.0
Comfortable Bed.
The smell in the room was a combination of Dog Pee and chemical coverup. Smelled worse on my side of the bed.
I went to bed smelling it and woke up to the same smell. The rooms were tidy and looked clean except for the odor.
We didn’t ask to change rooms because we had already moved from another floor due to the smell of glues or adhesive used in a hallway building upgrade which made me instantly ill.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at SureStay Plus Hotel by Best Western Chicago Lombard. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Plus Hotel by Best Western Chicago Lombard pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus Hotel by Best Western Chicago Lombard?
We found 14 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
