Arroyo Pinion Hotel, an Ascend Collection Hotel

The design of the room was very good. The slipper tub in particular was great, and one of the reasons I booked. The little modular couch was both useful and comfortable. When quiet, my room was wonderfully quiet. Manager Vishal leads a friendly, helpful, competent staff. I really appreciated having the laundry facility, as I was there for nearly two weeks. Cleanliness. Fruit-infused water, coffee and tea available in the lobby 24/7.

Needs soundproofing between rooms! The ok little terrace outside could be horribly noisy at times. Industrial-level noise came from the ATV business behind the fence, as well as contributions from nearby AC units. The pool was beyond noisy from the main street. The fruit provided in the lounge during the day was nearly inedible. When I booked, the room included breakfast. By the time I arrived, they had replaced breakfast with a voucher for a restaurant. That may be a feasible option for some people, but without a car and on a conference schedule, it was not. Fortunately, I was able to get a ride to Whole Foods from another attendee and put food in the room fridge. Vishal also gave me a bill credit, which was much appreciated.

Loved the massage chairs, Himalayan salt room and sound bath. Updated property very well, I was there prior Coffe in lobby, fresh water and some sort of fruit

No continental breakfast. Even if it was yogurt fruit, cereal. Something. We did bet a biscotti which was nice.

Pool, breakfast snacks/fruit was nice. When we requested a different room because we looked out at an ATV lot, we we given a room on the first floor with a nice yard view. The mirror has buttons that we didn't understand, the staff came to the room to figure out the different lighting choices on the mirror.

I was having trouble using the massage chairs and the staff member was not helpful. She said the remote is self-explanatory. I tried to use the chair on my own but found the options confusing.

Location

Room too dark and no views