Best Western University Inn Santa Clara
Top rated by guests





8.2Excellent
(415 Ratings)
"Love your breakfast. My daughter loves the bed. I am from Manila just visiting some relatives and brought my daughter to school. And i love that our room is just in front of the gym."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in the heart of Silicon Valley's best dining, entertainment and shopping, this hotel in Santa Clara, California features thoughtful services, such as a free, expanded continental breakfast.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(415 Ratings)
"Love your breakfast. My daughter loves the bed. I am from Manila just visiting some relatives and brought my daughter to school. And i love that our room is just in front of the gym."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Staffs
Not at all value for money comparing to other nearby facilities and hotel. I have chosen a wrong one without much investigations
9.0 / 10.0
- Very clean
- Good location
- Big parking lot
- Nice breakfast
- The bed is a little noisy
- The refrigerator is too cold! Make my food frozen
9.0 / 10.0
I appreciate the smoke free facility, however some people don’t adhere to that policy and unfortunately I have to smell marijuana in my room.
8.0 / 10.0
Good motel. Breakfast is small but well prepared, everything is packed or able to take away great for a coffee to go. Furthermore the rooms are spacious and well located within Santa-Clara. Good value for money.
Rooms are a bit noisy.
7.0 / 10.0
Close walk to shopping centers like Target and Marshalls. Also close by are various casual restaurants. A sizeable park across the street to relax in. An art museum up the road.
The Laundry room behind the pool is coin operated with no coin exchange or detergent available, felt pointless. If the room is on the first foor, expect car lights shining through the shutters.
9.0 / 10.0
Nice and clean with a great location also the breakfast is excellent.
The bed is so noisy. Even moving my body a bit while I sleep is already loud!
4.0 / 10.0
The breakfast omelet and potatoes were good, and the coffee was decent. I also liked how they had some healthy options, such as fruit. The staff members were friendly and helpful. There was plenty of free parking.
They need to do better pest control. Unfortunately, there was a live cockroach in the elevator when I first arrived, and there was a cricket in my hotel room that I couldn't find, so I had to listen to it chirping all night. If this happened again, I would definitely ask for a different room. Also, while the bed was comfortable and they have nice towels, the furnishings in the room were worn, with the bare particle board exposed on one of the vanity drawers.
10.0 / 10.0
Love your breakfast. My daughter loves the bed. I am from Manila just visiting some relatives and brought my daughter to school. And i love that our room is just in front of the gym.
None much.
10.0 / 10.0
Very comfortable beds. Good location for everything. The breakfast was really good for being included it changed over the 2 days we stayed. Free parking is always a bonus.
Car park b very busy at night with commercial vehicles.
10.0 / 10.0
Breakfast was very good - a lot of items to choose from. The location was excellent - a huge parking space and a bus stop just in front of the hotel. The staff was friendly and very helpful.
I have no complaints at all.
7.0 / 10.0
The hotel is in a great location, with easy access to nearby attractions. The breakfast spread was impressive, offering a good variety to start the day right. What truly stood out was the staff, they were exceptionally kind, welcoming, & always helpful.
While the room was generally well-kept, with the bathroom and bed arrangements maintained daily, I did notice a buildup of dust under both beds, which appeared to have been overlooked during my 03-day stay. With just a bit more attention to detailed cleaning, the overall guest experience could be even better.
7.0 / 10.0
Very quiet location and super comfortable beds. The staff were very friendly and helpful. The breakfast was a nice bonus and better than similar hotels.
The breakfast was good, but not great. I would have been nice to have more fruit and healthy options. The bathroom was very small. The parking lot did get full with worker's trucks.
10.0 / 10.0
Very clean, good location, and breakfast is great.
Nothing
8.0 / 10.0
Very nice pool, good breakfast, no carpets, reasonable price
Nothing
7.0 / 10.0
The location was great, the pool and the property were in good condition.
We had a problem with the electronic door lock. It was not locking when we closed the door and we didn’t discover it until the second day. (Lesson learned; always check the door before you leave..)
10.0 / 10.0
Great amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations. The rooms were spacious and well appointed, and the mattress was very comfortable.
No issues
7.0 / 10.0
Quietness
The beds are noisy.
8.0 / 10.0
The rooms are spacious and clean. Parking right by you room (if you have a room downstairs). The property is well taken care of.
The hot breakfast could do some changes. Every day same omelette with singles American cheese is not such a great option, i have witnessed half of the people scratching it off. What about Lactose intolerant people?
1.0 / 10.0
The location to what we needed.
They gave us a key to a room that was already in use. We opened the door and saw all their stuff. Luckily we saw nothing else because they were not in the room. We slept with the lock on and a desk chair against the door in the new room we got. They offered no upgrade or discounts for such a huge error.
3.0 / 10.0
We arrived at the hotel for check in at 1PM. The receptionist wanted to charge us $30 extra for early check in: “your rooms are ready but we need to charge you an extra $30 per room for early arrival”. Then I asked if I could keep my luggage in the storage. The young lady, named Jas, replied me “sorry, we don’t store any luggage for our guests. You can leave them in the public area at your own risk!”. I travel extensively and never experienced that. So we had to reload all our luggage in the car. When we came back at 3pm for check-in, it was another receptionist and there was a long queue in front off of us. We ended up waiting for 20 minutes before getting our room keys. There was only 1 person at the reception taking care of the check-in.
We found the lady from 1pm super rude and unprofessional. To us, she just didn’t want to work and was waiting for the end of her shift.
7.0 / 10.0
proximity to the attraction we were visiting. complimentary breakfast was pretty good
beds were a little mushy. road noise.
9.0 / 10.0
Set in a safe easily accessible area, the hotel has ample parking, the staff are great, and the daily housekeeping does a great job. They have hot breakfast served everyday and wifi works perfectly.
I wish this level of cleanliness and safety in a motel could percolate through the other GW motels.
NA
9.0 / 10.0
The hotel was very quiet and clean
The comforters on the bed was very lumpy and lacking filler
8.0 / 10.0
TV can connect WiFi and watch YouTube.
WiFi setup is convenient.
Breakfast is very common.
7.0 / 10.0
Rooms were spacious.
Strong chlorine smell inside the room.
Strong weed smell outside.
4.0 / 10.0
It was clean
This is pretty low on the scale of Best Western. The sink is outside the bathroom and in the room. The TV didn’t work. Things felt pretty subpar.
10.0 / 10.0
The team let me park my car right next to their front office in Februrary when I stayed there one night before and after a trip to Mexico. This kindness will lead me to choose this hotel every time I stay in the area going forward. The breakfast is above average for a free hotel breakfast and the location is qui
10.0 / 10.0
The location is good. For the first day we had no car but there are quite a lot restaurants and a shopping mall you can reach in walking distance.
Nothing! The breakfast is absolutely fine. The staff is very nice and helpful. The pool is great. The room is clean and the beds are really comfy!
7.0 / 10.0
Silent, fair and honest hotel
A little bit out of date.
5.0 / 10.0
We had called and spoke to the person. Asked for bottom floor. When we arrived none were available.
Very poor operation.
10.0 / 10.0
Great breakfast!!! Beautiful room!
swimming pool
5.0 / 10.0
According to European expectations the breakfast was very small, missing ham & eggs, only boild eggs in a cold plastic bag, no sausages for toast, less jam offer. Space for improvement.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western University Inn Santa Clara. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western University Inn Santa Clara. Enjoy the water!
Is Best Western University Inn Santa Clara pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western University Inn Santa Clara?
We found 18 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
