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Best Western University Inn Santa Clara

Top rated by guests

Pool view, Swimming pool

8.2Excellent

(415 Ratings)

"Love your breakfast. My daughter loves the bed. I am from Manila just visiting some relatives and brought my daughter to school. And i love that our room is just in front of the gym."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(415 Ratings)

Hotel in Santa Clara, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the heart of Silicon Valley's best dining, entertainment and shopping, this hotel in Santa Clara, California features thoughtful services, such as a free, expanded continental breakfast.

Amenities at Best Western University Inn Santa Clara

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Family friendly

Free parking

Map of Santa Clara, CA

city location on map

Nearby attractions

Santa Cruz Wharf

California Trail at Oakland Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(415 Ratings)

"Love your breakfast. My daughter loves the bed. I am from Manila just visiting some relatives and brought my daughter to school. And i love that our room is just in front of the gym."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(415 Ratings)

Hotel in Santa Clara, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Santa Clara, CA

city location on map

Nearby attractions

Santa Cruz Wharf

California Trail at Oakland Zoo

Available Rooms

About this hotel

Located in the heart of Silicon Valley's best dining, entertainment and shopping, this hotel in Santa Clara, California features thoughtful services, such as a free, expanded continental breakfast.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(415 Ratings)

100% verified reviews

7.0 / 10.0

Pretty good stay on a budget.

Close walk to shopping centers like Target and Marshalls. Also close by are various casual restaurants. A sizeable park across the street to relax in. An art museum up the road.

The Laundry room behind the pool is coin operated with no coin exchange or detergent available, felt pointless. If the room is on the first foor, expect car lights shining through the shutters.

9.0 / 10.0

Love this hotel! Will come back again

Nice and clean with a great location also the breakfast is excellent.

The bed is so noisy. Even moving my body a bit while I sleep is already loud!

4.0 / 10.0

Aging motel that needs better upkeep, but is cheaper than other local options

The breakfast omelet and potatoes were good, and the coffee was decent. I also liked how they had some healthy options, such as fruit. The staff members were friendly and helpful. There was plenty of free parking.

They need to do better pest control. Unfortunately, there was a live cockroach in the elevator when I first arrived, and there was a cricket in my hotel room that I couldn't find, so I had to listen to it chirping all night. If this happened again, I would definitely ask for a different room. Also, while the bed was comfortable and they have nice towels, the furnishings in the room were worn, with the bare particle board exposed on one of the vanity drawers.

10.0 / 10.0

It was great.

Love your breakfast. My daughter loves the bed. I am from Manila just visiting some relatives and brought my daughter to school. And i love that our room is just in front of the gym.

None much.

10.0 / 10.0

Very comfortable stay with a great breakfast. Free parking.

Very comfortable beds. Good location for everything. The breakfast was really good for being included it changed over the 2 days we stayed. Free parking is always a bonus.

Car park b very busy at night with commercial vehicles.

10.0 / 10.0

Excellent and I'll choose it again.

Breakfast was very good - a lot of items to choose from. The location was excellent - a huge parking space and a bus stop just in front of the hotel. The staff was friendly and very helpful.

I have no complaints at all.

7.0 / 10.0

Overall, I had a pleasant stay. The hotel is in a great location, with easy access to nearby attractions. The breakfast

The hotel is in a great location, with easy access to nearby attractions. The breakfast spread was impressive, offering a good variety to start the day right. What truly stood out was the staff, they were exceptionally kind, welcoming, & always helpful.

While the room was generally well-kept, with the bathroom and bed arrangements maintained daily, I did notice a buildup of dust under both beds, which appeared to have been overlooked during my 03-day stay. With just a bit more attention to detailed cleaning, the overall guest experience could be even better.

7.0 / 10.0

Very quiet location and super comfortable beds.

Very quiet location and super comfortable beds. The staff were very friendly and helpful. The breakfast was a nice bonus and better than similar hotels.

The breakfast was good, but not great. I would have been nice to have more fruit and healthy options. The bathroom was very small. The parking lot did get full with worker's trucks.

10.0 / 10.0

Love this hotel. Will come back again

Very clean, good location, and breakfast is great.

Nothing

8.0 / 10.0

Convenient stay

Very nice pool, good breakfast, no carpets, reasonable price

Nothing

7.0 / 10.0

The stay was good. The desk mixed up our folio with another guest and they would not correct it .

The location was great, the pool and the property were in good condition.

We had a problem with the electronic door lock. It was not locking when we closed the door and we didn’t discover it until the second day. (Lesson learned; always check the door before you leave..)

10.0 / 10.0

Comfortable, friendly, clean, great amenities and a terrific location in Santa Clara.

Great amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations. The rooms were spacious and well appointed, and the mattress was very comfortable.

No issues

7.0 / 10.0

That’s fine.

Quietness

The beds are noisy.

8.0 / 10.0

Great stay!

The rooms are spacious and clean. Parking right by you room (if you have a room downstairs). The property is well taken care of.

The hot breakfast could do some changes. Every day same omelette with singles American cheese is not such a great option, i have witnessed half of the people scratching it off. What about Lactose intolerant people?

1.0 / 10.0

Horrible customer service

The location to what we needed.

They gave us a key to a room that was already in use. We opened the door and saw all their stuff. Luckily we saw nothing else because they were not in the room. We slept with the lock on and a desk chair against the door in the new room we got. They offered no upgrade or discounts for such a huge error.

3.0 / 10.0

One of the worst check-in experience ever

We arrived at the hotel for check in at 1PM. The receptionist wanted to charge us $30 extra for early check in: “your rooms are ready but we need to charge you an extra $30 per room for early arrival”. Then I asked if I could keep my luggage in the storage. The young lady, named Jas, replied me “sorry, we don’t store any luggage for our guests. You can leave them in the public area at your own risk!”. I travel extensively and never experienced that. So we had to reload all our luggage in the car. When we came back at 3pm for check-in, it was another receptionist and there was a long queue in front off of us. We ended up waiting for 20 minutes before getting our room keys. There was only 1 person at the reception taking care of the check-in. We found the lady from 1pm super rude and unprofessional. To us, she just didn’t want to work and was waiting for the end of her shift.

7.0 / 10.0

overall it was a good, inexpensive place to stay. no frills hotel, but mostly comfortable.

proximity to the attraction we were visiting. complimentary breakfast was pretty good

beds were a little mushy. road noise.

9.0 / 10.0

Clean, safe and perfect for stays in the SanJose/Santa Clara area

Set in a safe easily accessible area, the hotel has ample parking, the staff are great, and the daily housekeeping does a great job. They have hot breakfast served everyday and wifi works perfectly. I wish this level of cleanliness and safety in a motel could percolate through the other GW motels.

NA

9.0 / 10.0

Great stay bring your own comforter

The hotel was very quiet and clean

The comforters on the bed was very lumpy and lacking filler

8.0 / 10.0

Good environment. Very close to restaurant and grocery stores.

TV can connect WiFi and watch YouTube. WiFi setup is convenient.

Breakfast is very common.

7.0 / 10.0

Acceptable

Rooms were spacious.

Strong chlorine smell inside the room. Strong weed smell outside.

4.0 / 10.0

Very basic

It was clean

This is pretty low on the scale of Best Western. The sink is outside the bathroom and in the room. The TV didn’t work. Things felt pretty subpar.

10.0 / 10.0

The team is great, the quiet location is another reason to choose here.

The team let me park my car right next to their front office in Februrary when I stayed there one night before and after a trip to Mexico. This kindness will lead me to choose this hotel every time I stay in the area going forward. The breakfast is above average for a free hotel breakfast and the location is qui

10.0 / 10.0

We had a very good time and will come back!

The location is good. For the first day we had no car but there are quite a lot restaurants and a shopping mall you can reach in walking distance.

Nothing! The breakfast is absolutely fine. The staff is very nice and helpful. The pool is great. The room is clean and the beds are really comfy!

7.0 / 10.0

Good

Silent, fair and honest hotel

A little bit out of date.

5.0 / 10.0

We will never stay there again

We had called and spoke to the person. Asked for bottom floor. When we arrived none were available.

Very poor operation.

10.0 / 10.0

Thank you, Than you, Thank you!

Great breakfast!!! Beautiful room!

swimming pool

5.0 / 10.0

Passable

According to European expectations the breakfast was very small, missing ham & eggs, only boild eggs in a cold plastic bag, no sausages for toast, less jam offer. Space for improvement.

10.0 / 10.0

The overall stay was good...Location was Good. Staffs were co-operative...Breakfast was ok.

The overall stay was good...Location was Good. Staffs were co-operative...Breakfast was ok.

9.0 / 10.0

Superb

All staff friendly and helpful..place was clean.

POOL IS NOT HEATED..NO HOT TUB

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