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Holiday Inn Express Crestwood by IHG

Property building

Bedroom

Property building

Lobby or reception

Lobby or reception, Breakfast

7.7Good

(182 Ratings)

"The bed was great and bathrooms were so nice"

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(182 Ratings)

Hotel in Crestwood, IL

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located 10 miles south of Midway International Airport, this Crestwood, Illinois hotel offers a daily hot breakfast with pancakes and cinnamon rolls. Each guest room is equipped with free Wi-Fi.

Amenities at Holiday Inn Express Crestwood by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Crestwood, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.7Good

(182 Ratings)

"The bed was great and bathrooms were so nice"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(182 Ratings)

Hotel in Crestwood, IL

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Crestwood, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Located 10 miles south of Midway International Airport, this Crestwood, Illinois hotel offers a daily hot breakfast with pancakes and cinnamon rolls. Each guest room is equipped with free Wi-Fi.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.7 / 10.0

Good(182 Ratings)

100% verified reviews

10.0 / 10.0

Relaxing and convenient.

The bed was great and bathrooms were so nice

I didn’t like that the tv would un program itself and that there was no way to cast things like Netflix on it even though it was a smart tv.

1.0 / 10.0

I wasn't impressed. I expected more from a Holiday Inn

The bed was comfortable.

The food, the surrounding, it was not clean

1.0 / 10.0

Very disappointing. This hotel is near my son’s school and I decided to stay hear. On my swcond stay and I am yet again

Staff

During my first stay in August, the hallway and my room smelt like smoke. During my recent stay, I requested a connecting room for my elderly uncle and instead, we were connected to another guests room and there was no privacy. I could hear all of their sexual grunting at 2:23am. Yes. That is the time I was awaken. I went down to the front desk and stayed for an hour. After returning to my room the guests resumed their sexual activities and again, I could hear ALL of their expressions through the double doors. I called customer service who called and then visited the guest. It was very disappointing to be on a family visit and experience the continued sleep disruption.

1.0 / 10.0

Horrible. Wouldn’t recommend

The room was dirty, no one was able to clean our room or change our sheets when we asked because they were shirt staffed. The bathtub was dirty. The front desk lady was very rude as well

3.0 / 10.0

Manager told me she would refund our whole stay found out she only refuneded one night when we stayed 3 then at the end

It was convenient

Bed bugs !!!!!! There were bed bugs in our beds.

7.0 / 10.0

The staff was really friendly, super clean establishment. Make sure they get your room correct when you check in with th

Was extremely clean in a very good location plenty of things to eat morning breakfast was good. Staff was extremely friendly and super helpful.

I called ahead of time because I was coming four hours away to let them know that I was coming and to confirm my reservations and when I got there, they had given my room to someone else and I had to sleep in a room that I did not choose and the beds where to small for two adults to sleep comfortably they did something in the computer and made it look like I booked the wrong room

10.0 / 10.0

Fantabulous, Lee, relaxing peaceful. It was a great place for a personal retreat.

The staff was very professional and knowledgeable. The bed was comfortable. The food was great and it was in a very convenient location. I plan to stay there again five stars is not enough.

Only that some of the patrons in the middle of night round 3 o’clock in the morning in the room next to me we’re very loud, but it was delayed day weekend, so people were quite excited

10.0 / 10.0

I had an enjoyable stay and was greeted by helpful,friendly staff.

The area was very clean and staff was very friendly.

There was nothing I did not enjoy about the hotel.

8.0 / 10.0

I gave it an 8 due to the pool being over flooded on a Sat evening so we couldn’t utilize it. Also breakfast could be be

Location and affordable.

Busy street

9.0 / 10.0

Breakfast options needed

I love the staff and the room

The breakfast was not what I expected. Eggs only. I was told they didn't serve sausages or bacon on Sunday but, the bagels with no butter or cream. Cereal no milk 09/21/25. Thanks for everything else being nice. I went out for breakfast. Just need to improve on breakfast.

6.0 / 10.0

Good location but pricey for what you get

Staff was nice, beds were comfy. Location is great. Walking distance to a lot of places.

Pricey for what you get. Breakfast was terrible. Milk was old, sausage was horribly dry. Not a lot of choices for breakfast. Tv keep going in and out so we couldn’t even watch a show. Pool was very basic. Our door was very had to open and close. We had to force it closed every time we closed it.

10.0 / 10.0

I will stay there again, but l like the first room l originally had.

The rooms were spotless both times.

The employee didn't know which side of the building that you can park on. To be able to see your car on.

5.0 / 10.0

Would not return again Maria was exceptional and a credit to the hotel.

The location was great.

The lack of staff was very evident. We had to wait for Maria on checkin to stop checking in people in order for her to come to our room to sort out the issues we had.

5.0 / 10.0

It was ok for what we were there for.

The breakfast was decent, not too many options but it was good.

We weren’t able to use the pool because of a guess accident in the pool, my room had 3 spiders and our cards kept getting deactivated and we kept getting locked out of our rooms and my kids room was so hot and the air must not have worked!

5.0 / 10.0

While the location was good I would not stay here again. Maria on the reception did all she could for us but the stuff w

The location was good for what we needed. The beds were comfortable.

We booked a room for four people when we arrived there were only towels for two people, the safe was broken and the blind didn’t lift as that was also broken.

8.0 / 10.0

The hotel was clean, comfortable and convenient location.

Clean bedroom/bathroom, friendly desk clerk at check in

No A/C in lobby (broken)

10.0 / 10.0

Great, will stay again in the future.

Great staff. Room was clean and comfortable.

NA

9.0 / 10.0

Good overall

Maria at the front desk was wonderful. Helpful, kind, patient. Amazing - deserves a raise, promotion or BOTH! Room was clean.

Small room. Breakfast was not what I expected for a hot breakfast.

8.0 / 10.0

Overall decent

Staff was nice.

Breakfast was underwhelming. Housekeeping woke me up at 8 a.m.

8.0 / 10.0

except for the mold and the gloomy hallway. everything else was great.

the room and especially the bed was very comfortabletge customer service was excellent.

there was mold around the tub and it looks like someone tried to paint over it.

2.0 / 10.0

I would add more pictures but they are on my friends phone.

Everything was dirty, room, bathroom, hallways, front desk, elevators, outside of hotel. It all looked like a slum hotel. We have stayed here before and not experienced this level of filth.

10.0 / 10.0

I would definitely stay again when visiting Chicago.

The grounds and hotel were well kept. The room was nice. I loved the tv being on a movable mount. It was clean and smelled fresh.

10.0 / 10.0

Great value

It was extremely quiet.

The thermostat set to 68 often defaulted to 74

7.0 / 10.0

Good overall

Newly refurbished

Water was warm at best for showers.

1.0 / 10.0

For the price I paid I expected a better quality staying at the room first we checked late at 7 pm and the guy at the fr

Nothing

Everything

1.0 / 10.0

Bad

the manager Patrick was horrible he was very disrespectful and rude I will never stay here again until he is fired

10.0 / 10.0

was there to get away from the everyday busy life.and to celebrate my wife birthday .we loved it.

the breakfast was some of the best that me and my wife have tasted at a hotel. It was hot,everything was set out so neatly,and most of all ,the cook was exceptionally nice,and made sure we were satisfied.

8.0 / 10.0

Very good

The staff are so helpful, breakfast was fresh and a very good selection.

For us, the location was too far out of town, we didn’t realise when we booked, that it would be so far as we didn’t have a car and we’re relying on public transport, but if you had a car it would be fine as it’s pretty much a straight road into town.

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