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Holiday Inn Express Crestwood by IHG

Free buffet breakfast

In-room safe, desk, soundproofing, iron/ironing board

Hair dryer, towels

In-room safe, desk, soundproofing, iron/ironing board

Hair dryer, towels

7.8Good

(1,005 Ratings)

"In the middle of everything, close to expressway and the bed was super comfortable "

Melissa

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,005 Ratings)

Hotel in Crestwood, IL

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Crestwood with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities at Holiday Inn Express Crestwood by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Free parking

Map of Crestwood, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(1,005 Ratings)

"In the middle of everything, close to expressway and the bed was super comfortable "

Melissa

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,005 Ratings)

Hotel in Crestwood, IL

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Crestwood, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Hotel in Crestwood with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(1,005 Ratings)

1.0 / 10.0

The staff was great as usual but the room was neglected we slept with bed bugs in the bed and we stayed there once before and everything was great but this time I'm sorry to say it wasn't a pleasant stay

5.0 / 10.0

The staff was very friendly, and the room was clean. Price was not bad either! All in all, it was a nice overnight!

4.0 / 10.0

Very clean, comfortable room, decent breakfast and nice size clean pool. I will say though, the elderly lady who handles the breakfast area was rude and had smart remarks when customers had questions or concerns about breakfast. They were out of eggs and i asked if they are going to bring more cause they were out at the time of me going down to eat. Breakfast is from 730-9am. I was down stairs to eat at about 730am. When i asked if there will be more eggs she said “ I’m only one person you need to give me time” as if i asked her multiple times. I simply asked once. After i sat to eat i over heard 2 other family’s complaining about the same lady and her attitude when she was asked a simple question. Other then that i had a pleasant stay.

3.0 / 10.0

The rooms are decent and clean. The hotel’s location offers convenient dining and shopping options. The nightly rate is affordable, but I recommend booking directly through their reservation system as Hotel.com and Expedia charge more. I wanted to experience the hotel’s pool, but unfortunately, I didn’t get a chance to. During check-in, I signed my initial paperwork for my initials and signature. The front desk lady then handed me some paper about a weekend ordinance regarding parties and room occupancy. I read it with some dismay, but I was surprised to see that other guests were also checking in without receiving the same information. I asked why I was the only one signing the paper, and the front desk person and assistant manager (who introduced herself as such) stated that they had already signed it in a previous contract. I politely asked one of the other guests if they remembered signing it, but they said no. That was the beginning of my troubles. While on the elevator, it started making loud noises and buzzing, and it stopped between floors 3 and 4. As soon as the doors opened, I got off and started recording my Will on my phone just in case the elevator plummets from the 4th floor while I’m inside. As a result of the elevator issue, we had to take the stairs for the entire stay. There was an out-of-order sign placed on both elevators throughout the weekend. I’ve checked out and 7 days later I still have not received deposit.

1.0 / 10.0

Received a call a few hours prior to check that they overbooked and canceled my room. When I called their manager was extremely rude and would not listen to my concerns. Rather she talked over me. Then, when I told her to stop talking over me and listen she told me she was hanging up. Thankfully hotels.com saved the day and got me a better place and the people there were so kind.

4.0 / 10.0

The staff was friendly and very accommodating. Rooms were clean. Very cold in the room initially however we were able to adjust the temperature. Parking very sufficient.

4.0 / 10.0

Night clerk check is in with great customer service after our flight was much delayed. Room was nice and comfortable. The bathroom could have use more attention on the floor and toilet.

5.0 / 10.0

Friendly staff/clean rooms. Didn't get a chance to see the pool.

10.0 / 10.0

In the middle of everything, close to expressway and the bed was super comfortable

10.0 / 10.0

N/A

6.0 / 10.0

Was unable to stay at the hotel, due to bed height and aroma throughout the hotel. Requested a lower bed,m was told all beds were tall beds and nothing could be done to aleviate the air freshener, had to check out as stay elsewhere.

10.0 / 10.0

We enjoyed our stay. The beds were amazing very comfortable. The only issue i had was when we got to our room there was hair on the sink and the bathroom floor and tub from the previous stay.

10.0 / 10.0

Front desk is always super nice

2.0 / 10.0

We had worst experience with the breakfast staff (Angela) , we did not know that breakfast started at 7:3o , the door was opened , we started to serve the food and the employee Angela started to scream to us . It was the worst experience that we had in one Holiday.

5.0 / 10.0

Great service-especially at the breakfast buffet

5.0 / 10.0

It was wonderful. Me and my kids had a great time

8.0 / 10.0

Overall the stay was wonderful, the checking in could have been easier. We had requested for an early check in due to driving distance and working all night in order to get a couple hours rest prior to our engagement. When we got there they told us they were not having any early check in and were putting names down to be contacted as the rooms became available. When we called later they told us we did NOT have a reservation in the system. Fortunately they did find it and they were very gracious and got us a room right then. We will definitely come back on our next trip to Chicago

6.0 / 10.0

No air conditioning in the common areas on the first floor. Free breakfast was not good at all.

10.0 / 10.0

Everything was fine. The convenience of everything was great. We had a handicap ♿️ room which we didn't want but in the end it was OK.

4.0 / 10.0

Dirty

6.0 / 10.0

Girl checking us in did a great job. Elevators were broken down, which sucked because there was no air conditioning in the public areas, good thing we were only on the 2nd floor. Air conditioner in room worked but was extremely loud. There were only 2 towels in our room, when I asked at the front desk for more, I was told they were out, and we couldn't get any. This sucked, because we had someone in the shower and our only 2 towels were already used. I improvised and took two from the pool area. The hot breakfast was decent.

6.0 / 10.0

I was placed on a floor with kids and they were loud and running in the hallway. Fri y came up twice.

8.0 / 10.0

Room was ok. A bit run down but still ok. Elevators were not working but we were on the second floor. However if we were on the third or fourth that would have not been great. Our first room was not correct. We booked a king with sofa bed and we were originally given just a king bed. We had 2 adults and 2 kids. So changed rooms to 2 double beds. Our first room in the king we only had 1 towel. Then changed to the 2 beds and there were only 2 towels. However the cleaning person was very nice and got us more. The cleaning people did come super early. 8am on our second day the maid came in to clean. We were still sleeping and forgot to put out sign. That’s a bit early but they were super nice and came back later. Breakfast was a little disappointing. Had bisquits and gravy 3 of the 4 days and eggs each day. Had sausage links 2 days. There were bagels, toast, and oatmeal and some cereal. But over all it was ok, just enough for the start of the day. Overall it was ok. We like this hotel because it’s close to family and we have stayed before. For the money it’s ok but compared to others it’s worth it.

8.0 / 10.0

Clean and central to multiple fast food chains.

8.0 / 10.0

everything was good

10.0 / 10.0

All I can really say is the staff was amazing. Worked through an issue on my part and made it an incredible stay. Thank you very much for your assistance.

6.0 / 10.0

Convenient for my use

10.0 / 10.0

It was close to everything. The staff was very polite. The front desk staff greet me every time i passed the desk.

3.0 / 10.0

was run down, elevator broken some really bad areas around pool entrance.

10.0 / 10.0

Good location.

10.0 / 10.0

No issues of any type.

10.0 / 10.0

Place was great breakfast was a plus and staff was really nice.

10.0 / 10.0

My stay here was great. Just what my sister and I needed. Very relaxing clean and smells good. Breakfast was great and we didn’t have to pay for parking and it was safe convenient parking. The staff is definitely top notch. Very polite and accommodating. Everyone was sooooo nice. Took away all my fears of staying in Chicago. Thank you so much.

8.0 / 10.0

Nice, clean, and convenient area considering necessities…. Becoming a bit worn in areas, although some updates in bathroom were nice.

3.0 / 10.0

We booked our trip through Hotels.com & paid for our room ahead of time. Upon arrival at the hotel, we were informed there was a $150 hold for incidentals the hotel needed to run on a card. We were not informed of this ahead of time, and had not made the necessary financial arrangements to be prepared for that. We were able to move some things around and make things work, but it was a very stressful and upsetting start to our trip. We also selected this hotel specifically because we wanted access to a pool. Upon arrival, we were informed the pool was closed for maintenance and would not be available for use. There was no notice on the website about that. The hotel itself was pretty average; no major amenities or extras. However, the bed was incredibly comfortable! And the staff was absolutely amazing. They were extremely apologetic about the lack of information and the pool being unavailable. They cut our incidental hold down to $75 for us, and they refunded us a night's stay for the pool inconvenience. They were incredibly understanding and supportive, which made the stay worthwhile.

4.0 / 10.0

I booked this location for the pool and the pool was dry as a bone. Pool has been out of order. Terrible!!! I had things to print out which I normally do at hotels and this hotel’s printer was not functioning. Also I asked house keeping for towels. She came to bring them, knocked on the door and just came right in with her key!!!

10.0 / 10.0

Very clean

6.0 / 10.0

The staff is polite and helpful. The gentleman at the front desk was very cordial and helpful while he was handling several tasks. More staff is needed.

2.0 / 10.0

Service and room were ok but ELEVATOR INPECTION WAS EXPIRED.

2.0 / 10.0

Upon arrival my room (with 2 queen beds) only supplied 1 drying towel and 2 face towels. No in room trash can only the mini one in the bathroom.