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DoubleTree by Hilton Chicago - Alsip

Top rated by guests

Interior entrance

Lobby sitting area

In-room safe, blackout drapes, iron/ironing board

Standard Room | Bathroom | Free toiletries, hair dryer, towels

In-room safe, blackout drapes, iron/ironing board

8.2Excellent

(1,020 Ratings)

"Excellent service and great room for the price "

Vicki

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,020 Ratings)

Hotel in Crestwood, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Alsip with airport shuttle service and a 24-hour fitness center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
DoubleTree by Hilton Chicago - Alsip offers 193 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Amenities at DoubleTree by Hilton Chicago - Alsip

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Map of Crestwood, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(1,020 Ratings)

"Excellent service and great room for the price "

Vicki

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,020 Ratings)

Hotel in Crestwood, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Crestwood, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Hotel in Alsip with airport shuttle service and a 24-hour fitness center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
DoubleTree by Hilton Chicago - Alsip offers 193 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(1,020 Ratings)

2.0 / 10.0

Check in was smooth but then when I went to my room I had two full beds instead of the king we requested. I went to the front desk to try to get this corrected and was told they were out of rooms with king beds even though I booked a room with a king days in advance. How do you sell out of what I already purchased? On a day my boyfriend and I wanted to get away, we were made to sleep in separate beds. This would be mildly more acceptable if we hadn’t booked a previous trip with a Hilton for two queen beds (my son was with us) and got to the room just to have 1 king bed. It took them hours to straighten out because we told the front desk that there was no way we’d all be able to fit in the same bed because they sold out of a room we previously paid for. I don’t think I’d opt to stay at a Hilton again. It was very clean but I don’t like deceptive sales practices.

5.0 / 10.0

Great clean and comfortable room. The hotel was really clean and quiet/peaceful. Great customer service and the Chocolate Chip Cookies are amazing!!!🌟

2.0 / 10.0

Hotel is in need of an update. Our room was musty and the drawers on the dresser didn’t close, so we had to navigate past them. When I gave feedback to the staff, I was offered breakfast vouchers. I had 2 rooms and rather than asking how many vouchers I needed, they were rude and said “you only have 2 people”…I had two rooms and this unacceptable one had 2 beds with 4 people.

5.0 / 10.0

My keyless entry did not work however the front desk staff was quick to provide key cards.

3.0 / 10.0

Hotel rooms showing signs of wear and tear - definitely need a refresh (especially the bathroom - low water pressure, and hot water was only warm - fixtures were aging, not very clean, and not operating correctly. Finally, smell of pot was rather annoying and stuck in the carpet... need to do a better job of keeping people from smoking on site.

5.0 / 10.0

The desk clerk Ms. Bentley upon my arrival I had a little difficulty with my payment. Ms. Bentley was very patient and her customer service was top notch. The problem was resolved in a timely manner. My room was nice and clean. The Spotlight restaurant and bar was very convenient for me. I ate dinner and had breakfast while staying at the hotel.

5.0 / 10.0

Clean room. Friendly staff.

5.0 / 10.0

Nice clean comfortable room Location was great for where I needed to go Cookies they give out upon arrival are delicious

2.0 / 10.0

The staff from the start was horrible. I tried checking in and was told that I didn’t have a reservation which I clearly did since I booked with Hotels.com. It was the worst experience I’ve ever had checking into my reservation.

4.0 / 10.0

Yes

5.0 / 10.0

The elderly lady that checked me in was extremely friendly! So my experience from the start started out amazing! We came for a staycation because my son wanted to go to a pool. The pool was huge! Clean & warm! Lots of clean towels for the guest and lots of tables and chairs! Beds were extremely comfortable and the covers were so soft and warm. Shampoo and conditioner smelled amazing! I will definitely be returning with my family!

4.0 / 10.0

Great option

4.0 / 10.0

The staff was really nice. The room was really clean. It was in a great location close to the expressway.

5.0 / 10.0

Nice hotel. Short stay.

5.0 / 10.0

The hotel was comfortable, clean and not run down. Staff was very friendly!

1.0 / 10.0

Absolutely the worst! Front desk are not friendly or welcoming at all! The placed in extremely dated, old and extremely loud wing of the hotel. It states warm cookies asked the lady for warm cookie stated they do not have any cookies in sour and mean face. Restaurant had ants in the danishes—it was bad experience in the hotel that felt, looked and smelled like Smokey motel room!

1.0 / 10.0

My room smelled so bad that I checked out of the hotel 1 day earlier than what I paid for. I did try to get another room but I was told all the other rooms were booked.

3.0 / 10.0

Warning: there are two DoubleTree hotels near Chicago Midway airport. This is NOT the Cicero location, but the Alsip, which is considerably further away. Unfortunately, the regular airport Doubletree shuttle only goes to Cicero. For Alsip, you must call for the shuttle. I called the hotel several times directly from the airport and got no answer, so eventually ended up paying a hefty cab fare for the ride over. I had no choice. The AM shuttle was fine (but must be scheduled with the front desk). Don't buy breakfast if you're leaving at 7 AM (buffet doesn't open till 7).

10.0 / 10.0

Excellent service and great room for the price

10.0 / 10.0

I would recommend this place to anybody

10.0 / 10.0

Rate the hotel 10 of 10

10.0 / 10.0

10

10.0 / 10.0

Great place.

10.0 / 10.0

Everything was great!

10.0 / 10.0

Had no problems

6.0 / 10.0

I didn’t enjoy my stay there

10.0 / 10.0

The Front Desk Employee was very Helpful and Friendly

3.0 / 10.0

The hotel had many amenities and the staff was great. My main issue came down to cleanliness. My room was not cleaned properly. Thank God I have some cleaning products in my truck. There was dust build up all over the dresser so I had to dust. There was also visible dirt left all over the toilet seat and under the rim of the toilet. I had to clean the toilet myself to feel comfortable. I also had to clean the bathroom mirror because it looked like it was not clean. The hotel is older but not in bad shape. They need to do a better job making sure the cleaning crew cleans and sanitizes surfaces and pays more attention to detail. It seems like they just wipe things down. Also, they have a fruit fly problem at the bar. It was a little annoying trying to eat while having to swat away flies. It is a full service hotel, so the room comfort would have been fine if it was properly cleaned.

2.0 / 10.0

I've already said this, however, since Expedia has sent me this email, I will report one more time. If management at the hotel would've clearly stated on Expedia that the airport shuttle requires a 24 hour advance reservation, I wouldn't have booked. I've stayed at many hotels and used the airport shuttle; the shuttle(s) run on a schedule.

10.0 / 10.0

Went to have sex

10.0 / 10.0

Beds are clean ,firm and comfortable but pillows are too soft. Water pressure is great.

10.0 / 10.0

Good

8.0 / 10.0

I don't consider anything to be unique to the property. I would have liked facial tissue on the night stand and just not in the bathroom, maybe the small fridge could have been a little cooler,

8.0 / 10.0

Easy on and off the highway l, you plenty of restaurants close by the hotel.

10.0 / 10.0

Wonderful

10.0 / 10.0

I thought the hotel in a whole was very nice, clean, quiet stay. The thing I didn't like was that when I pulled my covers back to lay in the beautiful, comfortable bed there was a super long piece of hair under the covers laying on the fitted sheet. So therefore I had to sleep on top of the covers and cover up with 2 bath towels, but other than that I'll definitely recommend and stay again

5.0 / 10.0

It is beautiful hotel!!! Great hot breakfast.

8.0 / 10.0

N/a

2.0 / 10.0

My flight was cancelled last minute due to weather. Booked this hotel because they have a shuttle. Only to find out I couldn’t use the shuttle because I didn’t notify them 24 hours before.

8.0 / 10.0

The rug was worn and dirty

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