Resort in Puako, HI
Reasons to book
About this resort
This spacious two-bedroom, two-bathroom resort view suite with balcony features a primary bedroom with king-size bed, 55-inch TV, and bathroom with a free-standing shower. The second bedroom is furnished with two double beds and a bathroom. The suite includes a living room with sofa bed and separate dining area, 65-inch TV, HGV's In-Room TV Experience that allows content streaming from your mobile devices, and motorized shades, as well as a full kitchen with stainless steel appliances, rice steamer, and washer/dryer. Units offer a view of the resort's tropical gardens. Please note: These units are located on floors 5-8.
Spend your days snorkeling in the resort's saltwater lagoon, floating through expansive pools, enjoying Hawaiian cultural experiences, or venturing out to discover the Big Island's volcanic landscapes, waterfalls, coffee farms, and scenic coastline. Whether you're planning a family vacation or an island getaway with friends, Ocean Tower provides a comfortable and convenient home base in one of Waikoloa's premier resort destinations.
Items to note:
-All late arrivals must contact the resort front desk if anticipated arrival time will be later than midnight to avoid cancellation.
- Ocean Tower is located within the Hilton Waikoloa Village complex, which is owned by a subsidiary of Park Hotels & Resorts and managed by Hilton Management. Parking areas are not owned or operated by HGV. Self-parking is $48 per night and valet parking is $55 per day/night (fees subject to change).
- The Ocean Tower Arrivals Center is approximately 1 mile from the parking lot. We recommend you check-in your luggage with the bellman in the main lobby upon arrival. Guests who choose to self-park should drive to the main entrance via Front Drive and check luggage with the valet before parking. Shuttle service is temporarily suspended.
- The state of Hawaii assesses a lodging tax to guests staying at this resort. A deposit of $100 per day for incidentals is required at check-in.
Koala Disclosure:
IMPORTANT
-Vrbo bookings will appear as “KOALA VACATIONS” on credit card statements. Koala is an official Vrbo connectivity partner and as such handles payments for its related bookings.
CHECK-IN INFORMATION
- CHECK-IN GUEST: This booking requires the specific NAME and ADDRESS of the person checking in. Please confirm that with our team. Changing the check-in guest name may incur additional charges from the resort.
- ID REQUIRED AT CHECK-IN: THE NAME AND ADDRESS OF THE PERSON CHECKING IN MUST MATCH THE PHOTO ID PROVIDED TO US.
DURING YOUR STAY
- NO SALES PRESENTATION REQUIRED: This resort is part of a timeshare program, and you may be invited to attend a sales presentation during your stay. Attendance is completely optional and is never required when booking through Koala. Pro tip: If you choose to attend, the gifts and incentives are often negotiable.
- The primary guest checking in must be at least 21 years old.
- Resorts own and manage all units/amenities; unit assignments at check-in.
- Room photos are samples; actual furniture/layout may vary.
- The Resort is responsible for maintenance, may alter/close select amenities due to repairs or other factors. Koala is responsible for ensuring your check-in and unit category only.
- Koala manages stays on behalf of individual timeshare owners and is not responsible for unit condition or resort services. For resort, unit or guest related issues after check-in, please contact the resort management.
BEFORE YOUR STAY
- BOOKING CANCELLATION POLICIES WILL BE UPHELD. No refunds after the cancellation deadline due to any reason, including force majeure, unexpected health issues, flight cancellations, Covid-19 (except full resort closures), natural disasters, or personal changes. For these reasons we always recommend purchasing our trip protection for unforeseen circumstances like these or others. This resort is part of a timeshare and you may be invited to attend a sales presentation. Any participation is always optional and never required when booking through KOALA.
